So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Joby & Kelly are fantastic at caring for not only their properties, but also the people they…read moremanage. They are attentive, responsive, thorough, and kind. They go above and beyond in making sure any issue, big or small, is cared for quickly and with excellence. We have been under their care for a year now and can't think of anyone we'd want more to support our rental situation!

From the owner: Elevate streamlines the entire rental lifecycle - from listing and leasing to maintenance,…read morecommunication, and renewals - giving you a smarter, more modern way to manage properties.

I highly recommend Eastside asset management LLC to you guys. My family stayed in a town-house…read moremanaged by the Eastside for over one and a half years. Before we move in, the staff in Eastside cleaned everything and made the house looks like a new one. After we move in, whenever we are locked out or need repair, their staffs always show up in the first place. They also clean the roof regularly to maintain the house in good condition. Recently we end up our lease in advance due to some emergencies. According to the lease agreement, we are expected to pay for a 2-month rental as the punishment. However, Eastside allows us to pay until they find another tenant (indeed they find another tenant in a week), which minimizes our loss. We do appreciate everything and every service provided by the Eastside.

Highly knowledgeable. Responsive. Great service. I feel very comfortable working with Eastside…read moreAsset.

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

We contacted Chris after issues with previous management companies we have worked with. We've found…read morehis response significantly better. He also lets us know if there are any issues and there is virtually no hesitation to get things done. He also acts well as a medium for communications between us and the tenant as at times our HOA will want us to deliver messages to the tenant. We've really enjoyed working with him.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

Jacob takes care of the leasing of my property in Kirkland since 2021. He has been a pleasure to…read morework with over the years. I found him professional, prompt and considerate. He is knowledgable and well connected. He is not pushy, he has never once solicited me to sell this property or buy one of his listings.

We rented from the property manager Jacob Wu and are very disappointed in our experience. He…read moreregularly makes promises he's unable to keep. Let's start with: 1. When we first rented the house he said the roofers were coming next week for us to prepare. A few weeks went by and we said how come no one has showed up and he said the owner has decided to do it next year. The roof was rotted and we had many pest issues and were one of the highest consumers of electricity due to poor insulation - this is according to Puget Sound Energy. 2. We heard many noises in the attic. Let's just say we discovered there were rats living both in and under the house which is very nasty and can create many health problems. We have two young ones in the house so this was simply unacceptable. 3. One day I called the property manager Jacob and said, "take a look at the deck, it kind of bows in and I'm concerned it might be unsafe." He said "I'll send some one out next week." No one ever showed. A few weeks later when I cooking outside for my family, my 1.5 year daughter and I both fell through the deck busting her head and tearing through my flesh. I called Jacob to report this and he said "So, what do you want me to do?" No apologies, no asking "are you OK?", no empathy. I could could go on and on. The biggest reason I'm writing this review is because when we vacated the house we hired a professional cleaner to make the house look outstanding. Jacob did a walk through and said everything looked good. I asked about when I would get my refund deposit and he said it should take about one week. It's been three weeks and I have yet to see a deposit or hear from him. I would strongly advise against renting from him. He typically has about 8 or 10 properties which he manages in the Issaquah, Klahanie, Sammamish and other areas. There are many other properties out there with professional customer service. Renter beware.