Excellent staff that work there and the doctors just absolutely Amazing and perfect…read more My visit was so smooth and she went over with me to explain everything so that I can understand thank you

My family has been coming here for a few years now and we are thrilled with the service and staff…read more The office is clean, well decorated, they have awesome medical grade air filters in each area (for COVID). Top notch teeth cleaning. Well knowledgeable staff. We used to go to Tower Dental but prefer this place much more. You can tell they're awesome as they are booked out for months!

I moved to Downers Grove in December of 2018. After switching to an Illinois insurance carrier, I…read morefinally made time to locate a local dentist. I wasn't at all thrilled with the one recommendation I received, so I came to Yelp and was not disappointed! I was hoping for a highly rated dentist in walking distance, and Tower Dental seemed to check all my boxes. Online registration, quick and friendly staff, clean modern facility (it's a lot bigger than it looks from the street!) with the latest technology - all good starts. But the proof is in their actual performance, and there they SHINE! Anna was my hygienist, and she was the most efficient and gentle I have ever had. Ever. Due to circumstances, I had gone over a year since my last checkup and cleaning, so I knew there would be extra work for her and likely a bit extra "trouble" for me... OMG yes, it took longer than usual, but she took great care of me. Dr. Kats joined us when all that was complete and I was happy to hear that my good dental health continues. Dr. Kats is a warm and professional dentist whom I would recommend even based on our short acquaintance, but his overall practice receives my immediate and unconditional endorsement! And, you can go right across the street after your appointment for a great pizza at Angelo's :-).

My experience is always wonderful. Dr. Kats and staff are all knowledgeable and helpful and very…read morefriendly.

I would like to start by stating that I am happy that I decided to have dental implants done at…read moreClearchoice. The services that I received were great until I encountered a problem. I understand that not all procedures go according to plan but I had unusual circumstances where I had a lot of facial swelling that took 4 to 6 weeks for the swelling to go down. After the swelling went down I still had tenderness in my top gums and although I thought it could just be still in the healing phase because it was an extensive procedure. I spoke with the Surgeon Dr. Nicholas Zawada whom was a Gem, he was very attentive to my needs following the procedure and the pain that I continued to have. I went to see him and he suggested I see a neurologist because I continued to have tenderness at the top of my mouth. Upon me having another appointment to follow-up with the Prosthodonist Dr. Diana Cuesta I made her aware of the situation that had been going on for a few months now. When they removed the implants to see how the surgery had gone I was in a lot of pain because again there was still tenderness after 4 months which was unusual and I started to moan because of the pain. I was really disappointed with the reaction of Dr. Cuesta because I have been in healthcare for over 30 years and the way I was treated after expressing I was in pain was unacceptable. I considered having the final portion of my procedure done elsewhere because I didn't like that she raised her voice out of dismay from the reaction of me stressing I was in pain. She rudely stated that "she can not work under these circumstances" and asked the person that was assisting her to numb my mouth. I felt as if my pain wasn't important to her and come to find out when they removed the implants my mouth was bleeding and they realized that the top screws in the upper part of my mouth were lodged too deep into my gums and this is what was causing the pain. I'm not stating that it was anyone's fault that this happened but what I do know is I wasn't treated like a patient should be treated when they are clearly in pain. I have put off having the second part of my procedure done because I am traumatized when it comes to having dental work done after all of the pain I endured. I spoke with Bri who works at Clearchoice and explained the situation to her and she informed me that I could have another physician from the company to complete the final stage of my dental work. Again, I love that I had the work done but I was not happy with the treatment that I received after expressing the pain I was in. Felicia Brown

From the owner: ClearChoice Dental Implant Center of Downers Grove is open. The center is operating with heightened…read morehealth and safety measures to help prevent the spread of COVID-19 and other viruses. Please visit clearchoice.com/confidence for details about what ClearChoice is doing to provide a clean, safe environment when you visit.

Dr Julio and staff are excellent with their patients! Very professional,skilled and caring.read more

1st visit shopping around for a new dentist. Great staff, good experience, already scheduled my…read morefollow up appointment w/ them.

Wow.. I never knew I could smile like this. Dr. Jackson gave…read moreme the best smile and I feel great! Thank you so much.

My family has been going here for about 18 years. While some of the staff has changed, they…read morecontinue be changing (in a good way) and upgrading to the newest practices and increasing services to their customers. The office is located in a brick house but once inside it surely doesn't look like a house. Patient areas are clean, bright, and have quite comfortable patient chairs. Most every patient room has a window and the warmth of the outside eases the nervous feeling many people have while at a dentist. The hygienist we have most often is Meg. She remembers her patients and does a good job with cleanings, X-rays, and finding any issues. The "creature comforts" include a coffee/tea/hot chocolate machine, a video game system and small children's wooden train table in the kids waiting room, and on many days there is a massage therapist that can massage legs, feet, hands, and arms while you are having your dental cleaning or procedures done. After your dental appointment the massage therapist can offer a short back massage to ease you back in to your day. Great free services for the patients! Parking is never a problem and covers a large portion of what was the original homes front yard. Seasonal decorations are simple but very well done. We plan on returning here for the years to come even though we don't live nearby. It's worth the trip.

Myself and my daughter have been seen in this office separately and had the same awful experience…read more The dentist had no interest in speaking to us once the cleaning and x-rays were done. I had been there on a couple different times and its been the same, made us feel like just a number not a patient. They are extremely rude if you miss an appointment and basically warn you that you will not beable to come back there, yet will call you to solicit there services consistently. They are by far the worst dental office I have ever experienced.

I needed an emergency visit bc my filling cracked on my front tooth. my child accidentally head…read morebanged my mouth and it cracked a bit causing me so much pain. They have a location close to me but apparently she only works one day there.. so I drove all the way to downers grove location to be seen. Took me an hour to get to this location. I got there 25 mins early only to be waiting over an hour to be taken back. Once I got taken back they took X-rays and sat me down. The doctor came in fairly quick after the X-rays and looked at my tooth and told me I would need to wait another 45 mins for her to redo my filling that cracked. After I sat there and told her I have a baby at home did she just do it for me. But It felt very rushed... PLEASE CONSIDER ELSEWHERE!!

I originally called in the morning to set up an appointment for a consultation. My call was…read morefinally returned very late in the afternoon - OK... I get it... Busy and understaffed like most businesses these days, But at least I got a call back. I went for an initial consultation. No one but me in the waiting room, and they were still 15 minutes late calling me in. I was pleased by the new X-ray machine that just circles your head. The dentist came in and told me just what another told me - I need three teeth extracted, bone grafts and implants. The "office manager" offered me pricing which was fair. Then, even before I got home, I was texted by him to put up a review! (I must have appeared happy when I left.) My response was, "I will, AFTER the work is done." No reply from him. One of my teeth are broken at the gum line with the one next to it infected and painful. I called yesterday morning to set an appointment to get the work done, and left a voice mail. They still haven't called me back, three days later. THIS is how that office is "managed"? This concerns me greatly, as what if there is a serious issue after the surgery and I am in great pain? Call them? Why? No one calls back? I feel I'd be on my own. They don't do sedative dentistry, however, the DENTIST in this location has many five star reviews... but the business only has one review. I think I'll keep looking around to get this done. This office does not seem managed well nor do they want the business, which after all is said and done, it IS just that - a business. I recently retired from almost 50 years in Senior Sales Management, and this is NOT how to treat customers if you want to grow a business that already has the Fear Factor for most patients/clients. Not calling someone back in a business setting is inexcusable in my book. Total amateur hour. I'll keep looking for someone who will do the work - professionally! UPDATE: 12/5/2024 - Office Manager Layton only called me back (3 1/2 days later) after seeing this negative review! NOT EVEN AN APOLOGY, but rather a request to "call him back to go over a few things". I see from other posts that they wouldn't see someone's mom again unless THEY took down a negative post. Unscrupulous business ethics - It's too bad, because people really seem to love Dr. Ibrahim and his work. Glad I learned all this before trusting my health to a corporate dental practice. Seeing another family dentist tomorrow.

Great staff very friendly gets me in as soon as possible would recommend to anyone…read moreI come from North Aurora to see them but it's worth the drive

Mixed experience here. Have a really hard time finding a trust - worthy dentist in general…read more 4 stars- sometimes (2 cleanings ago) their hygienist was a nightmare and literally scraped off my filling. All dentist at this location did a decent job. Office stuff is nice and prompt. No long wait.

This place is absolutely ridiculous, do not go here especially if you're LGBTQIA+…read more I changed my name as part of my transition and asked them to update my records. 5min later a receptionist comes out and yells my deadname. I'm annoyed but let it go. Next appointment they send me an email reminder deadnaming me. Then they send me a text message deadnaming me. For some reason I actually show up and get to the front desk and they can't find my appointment for 5 minutes until someone points out I have a preferred name in the system and she goes "Oh deadname!". Pretty annoyed at this point and go sit down. I can overhear the receptionists scanning my insurance information while yelling my deadname back and forth. Literally walk out at this point. Then they send me an email deadnaming me and asking if I want to reschedule. Unreal. Update: They just sent me a response on google reviews trying to claim that me not having changed my legal name justifies all this. Gross.

Dr P has been our family dentist for over 25 years. he is tops with dental implants!read more

We see Dr. Provenzale, Jr. (It looks like his father --Dr. Provenzale, Sr.--has retired). Dr…read more Provenzale, Jr. is fantastic. The whole staff is wonderful, and take great care to make sure kids feel comfortable. The staff actually makes dental cleaning fun for kids, and I can't appreciate that enough. My daughter actually looks forward to going there! I highly recommend this practice.