I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

We recently had an HVAC issue and called Marine Services since we have used them before for…read moreplumbing issues. Charles arrived right away and assessed our situation. He took his time to explain what he saw as well as options for us to consider. He was professional, helpful, and timely with responding to our questions. We didn't hesitate and hired Marine Plumbing to fix the issue. Charles was actually at our home working on his anniversary and even stayed late to finish. A big thanks to him...and his wife! Thanks again, Marine Services!

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Jon is the most professional plumber I'd ever had. He has all the right tools, doing all the…read morenecessary checks beyond my original request, and most importantly, he gets the job done, completely done with the root cause found and a proposal to address it. He not only performed the requested hydro jetting service to clean the pipe, but also identified the root cause of the clog (there is a "belly section"), and helped me pinpoint the section of the pipe. While he's cleaning up, he identified a sink issue which has nothing to do with the original pipe problem, he took care of that. Overall, Jon is a very friendly, professional and reliable technician, I will not need to look for another plumber, he's the best.

Just outstanding! Diego was timely, thorough, understanding, and pleasant to work with. He did not…read moretry to sell me a bunch of services up front; we took the repair one step at a time, then he provided me options along the way. Never a sell. I will definitely use Hydro Rooters again and recommend you do, too!

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

In addition to his excellent services, Mr. Sa really goes the extra mile! While he was working at…read moremy elderly father's rental property, he heard Dad fall on some stairs. Mr. Sa made sure Dad got swiftly to urgent care and even went back to the property to finish up the job--including helping clean up the mess from the accident! Thank you, Mr. Sa!!

It's been about six years since I last used Mr. Sa's plumbing services, and I'm happy to say the…read moreservice is still outstanding! We moved to a new home in Vienna last year, and recently our kitchen sink became badly clogged. I called Mr. Sa, and he was able to come out the very next day. He quickly diagnosed the problem and took care of it without any issues. Six years later, his prices are still very reasonable, and the quality of his service is just as excellent as I remembered. He's responsive, reliable, knowledgeable, and gets the job done right. It's great to know that after all these years, I still have a plumber I can count on. I highly recommend Mr. Sa to anyone looking for a dependable and reasonably priced plumber in Vienna or the Northern Virginia area.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

My kids bathroom had a leak that came down into my kitchen. I called on a Saturday morning and…read morereceived same-day weekend service at no extra charge, which was a huge blessing. The service was phenomenal, and our plumber was super knowledgeable. Fixed the issue in one visit! Additionally, the owner wasn't just about making money but building a great reputation of service, which is rare and goes a long way. Price Wise- The prices are not unreasonable, which is why I will be a repeat customer. We're super grateful for the work done & wont hesitate to call them again!

John showed up at 7am at the front end of 7-8am window. He assessed and gave me the upfront cost to…read morefind the leak and cost levels of repair. I had an expectation of cost and while it was higher than what I'd like it to have paid I felt the on time arrival, fixing it and getting it done in one shot with a first time courtesy discount helped. John was very courteous asking for permission for everything and he left the place just as clean as when he arrived. That's a plus! Thank you.

Giving two because they don't charge for coming over and are quick to respond on Yelp. Taking out 3…read morestars because I just noticed that they wanted to charge me for a never existing leak. Had they only quoted me for the requested service which was replacing the valve, I'd say their price is reasonable and in line with others but squeezing a non-necessary repair is not acceptable.

Marv is amazing!! Friendly and great attention to detail. Will continue to request him for any jobs…read moreneeded.

We had a sewage smell coming from a basement bathroom. Kenny was able to diagnose and fix the…read moreproblem quickly and even updated two additional fixtures per request for prevention. I would definitely use this company again in the future.

Jose Reyes and staff well done! I happily recommend this company. What a great man, experienced,…read morecompetent, and exceptional at letting you know what's going on. Plumbers, and all men and women in the trades, are important folks. It's equally vital to get the right person. Jose is that man. He has good values, and is honest, reputable, and trustworthy. Thank you Jose and RN Plumbing. Houses are "it's inevitable," that plumbing and other areas will happen. Will absolutely call Jose and RN next time! The new garbage disposal is running well, and am relieved this is done. Very good company, this dad says yes to this group. Impressive and one you should hire!

Had Jose out to the house to fix a couple if issues, that i let go to long. He responded quickly to…read moreme inquire. He asked for a more detail issue and came prepared for the job. Quote was given and work was done immediately, no need to reschedule for parts to come in. Prices were fair and the service was great.

We've used Duvall's for a couple of plumbing projects now. They have a focus on quality and…read morecleanliness of their workmanship. Their prices are very reasonable and they are fairly easy to get scheduled. If you need plumbing work and are looking for quality, I'd recommend Duvall's.

very responsive - professional. Reasonable prices…read more Arrived on time. They explained what needed to be done Very satisfied with the service Received quality service