I did not realize State Farm offices were listed on Yelp, so this is long overdue! My entire family and I have had car insurance and home insurance with John Co for more than a decade now. We have been completely happy with State Farm, and as we have grown older, gotten married, and started our own families, we go to John for everything. It came time to look at life insurance, and I was a bit confused regarding term vs. whole life. John explained the differences to me in detail, without making me even more confused. He explains is to me as if i am a friend vs. his customer. We decided on term life insurance for my husband and me, and whole life for our child. We also have earthquake insurance with him. Since the monthly premium is not automatically withdrawn from my account, I am terrible at sending checks and i have been late a few times. Apparently, it shows up in John's system and he always gives me a friendly reminder call where he can take the payment by phone. He is basically our security blanket when it comes to our CA earthquake insurance! When I bought my first ever luxury car at CarMax, CarMax made me add comprehensive collision coverage to my insurance before i left the lot. Now, it was 8:30pm at that time so the odds of me getting an agent were slim to nil. I called his office, thinking it would automatically click over to State Farm's official line. To my surprise, John picked up the call! I believe he had the calls routed to his cell. I mean, talk about amazing customer service. I explained what CarMax requested, and he did it without question, at 8:30pm on a Friday night! What insurance agent will do that for you???? I'm guessing not many. In the first few years of getting car insurance through him, we got a discount for low mileage. Now, part of that discount is apparently to verify mileage every few months. I was getting calls left and right by one of his employees. Mind you, I was in college and just could not be bothered at the time (I know, I was pretty self-important back in the day. Thank goodness I grew out of it!). I finally answered the phone and told the employee that I was so annoyed with the phone calls (it really wasn't that many..) and I would be looking elsewhere for car insurance (I had no intention of doing that, I was just being rude). Well, within minutes I get a call from John, who was away at a conference but heard I was upset about the phone calls. He immediately apologized and explained why State Farm needs the mileage. I sheepishly agreed and reassured him I would not be changing insurance. Again, this happened in the first few years when I was younger and had no idea the world didn't revolve around me. Cut to 2022: my brand new, less-than-a-month-old car was side swiped in the parking lot. I called John and gave him the details. He gave me the options and his recommendations. I thought for sure I would take it to my car dealership since it's a nice car and a regular body shop wouldn't do it justice. Again, he gave me his 2 cents worth and his experience working with dealerships. I decided to trust him and follow his recommendations. Well, I took my car in for an estimate at a State Farm recommended body shop, car rental worked cohesively with the body shop, I dropped my car off, and had it back within 2 days! Not only that, I got reimbursed for my car seats in the car within a day! From my accident to repaired car, it was a week. I cannot say enough great things about John Co at State Farm. He treats me like family. That's all i have to say about that! read more

Started off my relationship with John and Statefarm at the end of 2013 insuring my first car. Fast forward to now I have 3 auto policies, Renters, life insurance policies, and GL/WC for my small business. John is always very attentive, dedicated, and incredibly helpful with anything that comes up. It's safe to say i'm keeping my business with a trusted professional like John. read more

John and his team has been amazing throughout the whole entire experience with State Farm insuring me and my family for auto, renters, and life insurance! During the pandemic, John was still there for me when I was involved in a collision and had to dealt with a different insurance company. No other agent is very accessible and willing to give their own personal phone number for any questions or concerns relating to insurance and claims! John made the process extremely easy, fast, and explains it to perfection! He is there to listen and get you the help you need! He is like a good neighbor who is always there! Thank you for your service! read more

John's the man!! Simple as that. Always there to help and make sure you have the correct amount of coverage. Was recently involved in an accident and State Farm paid me out a fair market amount. Glad I was covered thanks to John. read more

I insure all my cars House, and parents cars and house with John. He's wonderful and always so helpful!

John Co and Alex Magana never fails to give excellent customer service. They are always willing to help at any time. John even gave me a call on a holiday to follow up with one of my questions. I have trusted then with all my insurance needs for years now. From auto insurance, home insurance, and personal articles insurance, these guys do it all. They always look out for the best interest of their customers and provide the best rates. Highly recommended! A++++++++! read more

John and his team are top notch. Ive been doing business with them for about 5 years , I have my auto, home owners, life insurance with them and they have been great. Every time something comes up they are always available and easy to work with. Would definitely recommend. read more

John is a great agent! He is very knowledgeable and responds expeditiously to any request or question I have. Turns out we were overpaying for our homeowners insurance with another company, so he was able to save us some money! Thanks John! read more

John helped my family by giving us affordable car and home insurance in the middle of a pandemic when money was getting tough. The company we were previously with wanted to increase our bill and John immediately started looking to see how he could save us money. He is very easy to work with and gets the job done quick. He doesn't make you just feel like another customer but shows he actually cares. read more

FAST AND EASY. I've been a loyal State Farm Insurance customer for the past 17 years and I've always enjoyed the personal attention I've received with whatever I needed from adding/changing insurance, transferring car titles from out of state, or any claims that needed to be dealt with. Recently, I moved to Los Angeles from Chicago and had to transfer my insurance and car title. Mr. Co made the process effortless for me. He asked a few questions regarding title and registration of the vehicle, and in a matter of 10 minutes it was all completed. He provided a small checklist of what was needed for my car to be registered here in Los Angeles. Mr. Co would follow throughout the day to check how smoothly the process was going, and by day end I had my new title and registration for my car! I highly recommend Mr. Co's State Farm Insurance for what ever you need! Great company and EXCELLENT customer service! read more

Always returns my calls even when the office is closed. Was in an accident recently and John was always reachable when I needed him. Will always recommend Statefarm! read more

John and his team are beyond helpful, they always have our best interest at heart and do a great job explaining options. My family has been using his office for many years now and we have sent our friends, family and clients to him as well. When we switched our auto insurance we saved money and got better coverage. In the last couple years we added life insurance, we had been feeling intimidated by all our options but they took the time to make sure we understood our options and helped us make the best choice for our family. I love having an office I can just call or walk into with any questions and get to talk to real people. Very responsive by phone and email. I'm not sure why it took my so long to write this review since I check reviews on everything! read more

I have been with State Farm for over a year now, and I finally have an agent I can trust. Every time I have a question, John is always quick to respond which let's me know how much he values his customers. I have heard from other people how they don't even know who their agent is or how the customer service from other insurance agencies are terrible, but John will go the extra mile for his customers. I'm very satisfied with John and State Farm handling all my insurance needs! read more

John Co has been my go to guy for over 10 years and I can't say enough about how pleased I am! First of all, he educated me on how to save money by bundling my cars, house and and even my boat so I could get a discount on my insurance. There are so many things that can sometimes make it hard for me to understand, but he always takes the time to answer all my questions. Recently I had a good friend call him who was having trouble with bundling her insurance at AAA, but John was able to help her move her insurance policy's to State Farm and now she too was able to get the discount! read more

John and his staff at state farm are the best there there when i call them they have the best rate and i call them they answer the the phone. Friendly and there always nice. I highly recomend them call them for a Quote read more

Highly recommended, John and his team have been helping me out with my insurance needs for years and everything has been great. Rates are fair and always there when you need them, definitely pay them a visit. read more

John Co & his team are the best. I have multiple policies with them - and they never disappoint. Not only do I have my life insurance policy, car insurance, & renter's insurance, I also have my daughters' life insurances and college funds with State Farm. John has taken care of my parents' car & home insurances as well. John always looks out for my family and me - "like a good neighbor, State Farm is there." Pretty catchy jingle, but it's true. I can always call John or his team whenever there is a concern, and they will always call or email me. The other day, someone decided to smash my passenger window and steal some valuables.. Called John regarding the situation, and he took care of me in an instant. If you want an insurance agent who cares about you and who will always look out for you , I highly recommend John & his team. read more

MARK O. Team John Co was recomended by my car dealer agent. For the situation that l had in my driving record they have help me and gave me the best options possible. There agents are very hunble, very patient and customer service is great. All questions where very well answered and honest and it took alot of tries to work in my policy because of my driving record they where able to insure me. Thank you team John Co for all your efforts and vuluable time in working my case. I give you all thanks and appreciation. God Bless. read more

I really appreciate the great service and care John Co and his team takes to answer questions and deal with insurance issues. I recommend them to all my friends and family. If your looking for great service please call John Co and his team. read more

John and Alex are always there when I need help! They are professional, friendly, and knowledgeable. I highly recommend this State Farm location because of John and his agents! read more

The best insurance agents!John and his staff are exceptional and very professional. The entire process was easy and fast and they are helpful with whatever your insurance needs are and try their best to get you the best discounts.An asset to the State Farm name!My entire family has State Farm and come to Johns office because we love the service always with a smile and warm greeting! Wish I could give more stars! read more

I've been a customer of John for years. I followed him from AAA to State Farm because he always does whatever he can for me and the people I have referred. Of course, there are some things that couldn't be avoided like annual policy increases, but theres nothing that any agent can do about those. John is an exceptional agent who is always reachable for all of my questions and concerns and I don't see myself ever switching to someone else. I have no negatives to speak of, insurance isn't the easiest thing to figure out but John does all the work. read more

John and staff are amazing! John and his team are working hand in hand to make sure everything on my end was going smoothly. Chris took great care of us and got us our business policies in no time. Looking forward to working with John and team on all my insurance needs. read more

I switched from AAA to State Farm several years ago for coverage on my vehicles and home, and John Co is my agent. He and Alex are always very helpful when I have questions or, in a recent case, for a claim for damage to a vehicle. John made sure I had his cell phone number as well as his office number so I could contact him any time with questions or if I needed his assistance. I would recommend John to anyone looking for insurance. In fact, I recommended him to my daughter and she has her insurance policy with him as well. read more

This is not a branch you want handling your policies. I have been with them for 3 years and until recently they've started over charging me (twice as much) for the same policy that has been in place for the past 3 years, when I called I was told the same story about them not being able to get an answer from their billing department the worst part is that when I did get an answer they told me they do not issue refunds. Then I was told my account would be credited (it never was) an instead they charged me for two month on the following month (ridiculous). The agent I delt with was named Alexander. I would run to another independently owned State Farm office if you really want to be insured with them. read more

John is a great agent. He is extremely responsive and explains all the ins and outs of our policy thoroughly. We had to switch from AAA because they cancelled our homeowners insurance due to being in a fire zone and John was able to get us a better rate than we were paying at AAA. State Farm for the win! read more

Ive been with john since he opened up his 1st office years ago. Signed up for almost everything, like banking, credit card and life insurance. No complaints. Awesome dood, awesome agent. Get with him.. read more

Easy agency to deal with. John and his team are committed to providing quality service. My son was involved in an accident and John responded immediately after I text him of the accident. Thanks John Co and State Farm! read more

John is a great agent. Ive had my home and auto insured with him for quite a few years now and ill remain loyal. Whenever something comes up I can call John directly to get my questions answered immediately and it makes me feel secure knowing this. I have recommended John to others because of the great customer service John will give you. I dont feel like just another custoner but someone whose business is truly valued. read more

Wow, insurance is never fun. You use it when something bad happens right.. well I had an issue and not only with this agency was my problem expidited quickly but the whole company was so nice and helpful. They always answered the phone and if I had to leave a message they called me back wich is huge. I never felt like I was chasing them for answers... amazing experience but I hope I never need them for that again. Thank you John Co and the company behind him. read more

If I could give a rating of zero stars I would. State Farm agents here are a fraud. Their sales agent Lewis here called me, I didn't call or inquire, he came to me, and promised me a lower monthly payment than what I already had. He was able to deliver that in the form of a quote. After my initial payment with them, the next billing statement had additional fees, the sales agent added discounts to lower my payment and make the sale, which were later removed from my policy and then I was being charged for back pay, State Farm wanted to charge me for the discounts taken off from when I started my policy. When talking to their sales agent I was up front about my record and my current situation with school and other factors. He promised a lot and he did not hold up, I would call to talk to him to see what was going on and for se reason or another her never got back to me, saying that he was either on lunch or out of the office at any time of the day. So I was forced to speak to their manager Mona and another sales agent, Eric, which all they would do is give me the go around saying they'll get back to me, which they never did so I had to chase them down. This company does not care about their customers, all they care about is signing you up and stealing from you. State Farm tried to make me do back pay for 2 discounts which did not apply to me and the sales rep added anyway and did not hold up. My policy went up $40 a month from the initial quote plus all the fees for back pay. I am disgusted, take my advise and DO NOT do business with them even if the deal sounds very enticing, it is fraud! read more

I would like to give a BIG shout out to my auto ins State Farm John Co office. These guys are the best ever. Always there for you No hidden fees. They are so professional easy to talk with and what else can I say except please give a call and I know for sure you'll be happy. read more

John Co came highly recommended by my boss and I would highly recommend him to any of my friends and family. I called John late yesterday evening while he was out of the office but was still able to reach him. He said that he was driving to a family gathering but would love to talk with me about what I needed help with. I know family time is important so I got straight to the point with him. At the time, I was only shopping for a homeowners policy but because he was so easy to deal with and seemed so trusting, I gave him all of the details for both my house and cars via email and by 1030am the next day, he and Louise were able to save me $10 a month. Now it doesn't seem like a lot does it. Well it actually is because I was paying 275 a month just for auto insurance on two cars, comp and collision at 25k/50k/25k with a 500 deductible with Esurance and now I pay 265 a month for two cars, comp and collision at 100k/300k/100k with 500 deductible and rental reimbursment and homeowners insurance. Louise also went out of his way to drop the paperwork off at my office in Long Beach. I told him that he didn't have but he did it anyway. I thought that it was a very nice touch! John, who is stuck in court for jury duty, also took time out of his busy day to call me to say thank you. Thank you so much for making it so easy and affordable to switch to State Farm! read more