Consumers should exercise caution when working with tax preparation services that promise unusually large refunds. In some cases, what appears to be financial assistance may actually involve unauthorized fees or questionable filing practices. It is important to thoroughly research any tax preparation business before providing personal or financial information. Always review your tax documents carefully and maintain copies of all receipts, communications, and time-stamped records. Some individuals have reported concerns involving signatures being applied to forms they did not personally authorize, resulting in unexpected fees that may total hundreds or even thousands of dollars. I have reported my concerns regarding this business to both legal counsel and the IRS for further review. After raising these issues directly, I experienced a lack of communication and received documentation containing signatures that I did not knowingly approve. Attorneys and regulatory agencies are familiar with situations involving disputed tax preparation practices, which is why maintaining detailed records and tracking your digital footprint can be extremely important. Discrepancies in documentation timelines and authorization records may help support your case if concerns arise. I am also exploring whether others may have experienced similar issues and will speak with my attorney about possible ways to assist anyone who believes they were similarly affected. *Spanish * Los consumidores deben actuar con precaución al trabajar con servicios de preparación de impuestos que prometen reembolsos inusualmente altos. En algunos casos, lo que parece ser ayuda financiera puede involucrar cargos no autorizados o prácticas cuestionables en la preparación de impuestos. Es importante investigar cuidadosamente cualquier negocio de preparación de impuestos antes de proporcionar información personal o financiera. Siempre revise detenidamente sus documentos fiscales y conserve copias de todos los recibos, comunicaciones y registros con fecha y hora. Algunas personas han reportado preocupaciones relacionadas con firmas aplicadas a documentos que nunca autorizaron personalmente, lo que resultó en cargos inesperados que pueden ascender a cientos o incluso miles de dólares. He reportado mis preocupaciones sobre este negocio tanto a mi abogado como al IRS para una revisión adicional. Después de expresar directamente estas inquietudes, experimenté falta de comunicación y recibí documentación con firmas que no autoricé conscientemente. Los abogados y las agencias regulatorias están familiarizados con situaciones relacionadas con prácticas disputadas en la preparación de impuestos, por lo que mantener registros detallados y monitorear su huella digital puede ser extremadamente importante. Las discrepancias en las fechas, autorizaciones y documentación pueden ayudar a respaldar su caso si surgen problemas. También estoy explorando si otras personas han pasado por experiencias similares y hablaré con mi abogado sobre posibles maneras de ayudar a quienes crean haber sido afectados de la misma forma. read more

yo tengo años llendo aquí haciendo mis income taxes pero mi hija tiene 3 años haciendo sus taxes y mi yerno fue y le cobraron 100.00 y algo a mi hija le cobraron 250.00 porque digo Alma que todo subió no es cierto a mi me cobraron menos yo me inmagino que no es gusto cuando le cobraron a mi hija muy mal servicio over charged my daughter read more

This place is a scam. DO NOT DO YOUR TAXES HERE. I filed my taxes here back in 2021 and they sent me a refund from a third party processor SBTPG LLC. Not directly from the IRS. I checked my refund amount both on the IRS website and on my tax return copy, I was shorted about $700. I contacted the office & Adrianna multiple times but would always get a "she's not available but we will let her know". I went back in 2022 to inform her that I called multiple times throughout the prior year and needed to make sure she followed up. She never followed up. I know its been a while, but every year around this time of year I get extremely upset to think about how this business could possibly be extorting others who may not be paying as close of attention to their refund amount details. The lack of follow up on multiple occasions leads me to believe they are avoiding the conversation on purpose because they know they are stealing refunds. Completely unprofessional to not follow up on such an urgent matter. Proceed with caution. read more

I've been coming to Barreras Income Tax for 4 years, they're super helpful and answered all my questions, I wouldn't go to any other place. Itzel is amazing & I was in and out within 30 minutes. read more

I can't say enough about Barrera Income Tax! Natasha made the process very easy, helped me understand tax write offs I'd be able to get, and made me feel at home. AND they're getting me quite a lot back on my return this year!! I highly recommend them for taxes and even DMV services! read more

Me and my family have been coming here for 10+ years. They always have great customer service and give the best help. The price is great and they always send out coupons. read more

2nd time doing my taxes here and everything ran so smooth. Definitely coming back again next year.

This place is awesome! Every year I come to file taxes with Natasha and they never disappoint. 10/10 recommend

Adriana has always taken exceptional care of us. Last year when the pandemic hit we were able to do pur taxes electronically. The service is excellent and punctual. The staff is helpful, they're patient and I strongly recommend. read more

I had been going to Barreras for my taxes for the last few years and never had a real problem with them I thought they were reasonably priced and did a good job, until this year Adriana did my taxes and did not disclose to me until the very end that she more than DOUBLED the preparation fee. naturally, I was not happy with this as I feel that if there is going to be a price increase it should be transparent and disclosed PRIOR to any business arrangement that takes place. regardless though, I was still willing to move forward since she already prepared my taxes and Adriana told me she would send me the docusign to confirm everything, it was a Sunday so I wasn't alarmed that she didn't send it, however come Monday afternoon I still had not received the docusign so I called her office and they told me they would send it over, I never recieved it so I called back in a few hours assuming they were busy for being so close to the deadline. They told me they would send it in 10 minutes and call me to make sure I got it. i still did not receive the docusign or a call. I called a third time and told them I still hadn't gotten it after calling several times that day. They finally sent it to me at 4:19 and I completed it and sent it back. When I emailed Adriana to let her know and to express further frustration about the fee going up especially after having to chase down her staff to send me the docusign and for the amount I was being charged I did not feel I was getting good service and I expressed that a tax preparer should be doing what they can to save their clients money (that is what keeps Clients coming back after all) and they I did not feel a more than 50% increase was worth it and reiterated that it should be disclosed up front, she accused me of being disrespectful and REFUSED to submit my taxes because she does not need a client like me. keep in mind here it is already 4/18 and she refused to submit them after she had already done the work and ON THE DEADLINE nonetheless. I cannot believe how unprofessional and shady this is. I was nothing but respectful to her, however as a paying and loyal customer I have the right to express my concerns, but to actually retaliate just because I am vocalizing my concerns and to refuse to submit my taxes on the deadline is just disgustingly unprofessional. This place needs to be investigated for shady business practices, retaliation and Withholding information from customers. read more

Came to do my 2021 taxes with Ana and she took care of me well. This is my third year and so far no complaints.

Amazing service. They are very helpful and do great work. Was recommended this business by my mother and it all checked out! You should go here read more

If I could I would give them a 0 I did my taxes for the past 4 years with them to find out the have extras fee for filing taxes that I didn't know or have knowledge of until I got a letter from the IRS telling how much I received it didn't match with what they gave me be careful people they will take your money and then tell you that you can do nothing about it I report them to the IRS DO NOT TRUST this people they screw me I filed with them very sad read more

Really great place. I go here every year and they help me get my taxes done. Really friendly staff and I helped me get the most out of my taxes. Plus they have a baddie, named Elizabeth that does the best job. Can other places relate? No. read more

El mejor lugar para hacer mis tax cada año. Exelente atención al cliente! Me ayudan a presentation mía tax de forma correcta y con las mejores deducciones. Definitivamente los recomiendo read more

Super quick and easy. Took the time to explain everything and was up to date with new pandemic information. Would recommend.

I had a great experience and Adriana is so nice and professional. I have gotten my taxes done at this location several times and every time it has been a positive experience. I recommend this location for your annual taxes. read more

Great service, very kind people made me feel welcome and answered my questions regarding my stimulus check.

The service was good most of the staff didn't have masks on at all this really made me uncomfortable they are not taking precautions for covid read more