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Allstate Insurance - Phoebe Phuong Le

5.0 (1 review)
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Services - Allstate Insurance - Phoebe Phuong Le

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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2 years ago

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Mach 5 Insurance Services - "Mach 5 insurance, Shannon Speaking"

Mach 5 Insurance Services

(24 reviews)

Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

Huntington Insurance Agency - Huntington Insurance Agency
 Est. 1996

Huntington Insurance Agency

(6 reviews)

My FIL recommended James after 20+ years of successful partnership. James has given us the most…read morecompetitive prices and coverage on our car insurance since 2021. When my wife and I began our home purchase we knew we could count on James for homeowners insurance. In the state of CA, that's tough since they're all leaving! No task too tough for James though. We recommend and trust him completely. James will come through every time and make sure you are taken care of. We hold him in high regards!

First and foremost, Il'm thankful to find an experienced and trustworthy insurance broker, James…read moreBanh. He provided quotes for my son's vehicle and insurance was provided the same day. James is very knowledgeable. When my son's former insurance company informed us that they were no longer able to provide insurance and was going out of business. We called James and he searched and provided us the best quote and insurance coverage was provided the same day. My boyfriend recommended James since he has insurance here too and has recommended him to several people. Besides, I believe by the word of mouth theory. So once my son purchased his insurance here. My ex father in law decided to purchase his insurance here, too. The only reason I don't have my insurance here is because James was honest to inform me that I already have the best rate from my insurance company. So I highly recommend this place for your insurance needs for their knowledge, honesty and outstanding customer service.

OCCC Insurance Services - Covered CA Certified Insurance Agent

OCCC Insurance Services

(13 reviews)

This day I came with with my baby daughter to get some paperwork notarized which Jimmy already…read moreoffered me an affordable quote over the phone. Once we headed over, my first impression of him is a family man with integrity. The quality work is top notch and quick. I would totally go back for services again. It was a wonderful experience with OCCC THANK YOU! Brian

If you apply Covered California here, double check your application and make sure everything is…read morecorrect. My mom came here to apply for herself only but some how my dad (who has Medicare - does not need to apply for CC) also received a bill from the insurance company for Coverer California. Meaning, the girl who processed her application applied two people for CC when there should only be one. Second, my mom picked "A" insurance plan and finalized it with paperwork. Some how, both my dad and mom each received a bill from "B" insurance plan, which is much costlier than my mom's previous choice. And plan "B" is "Enhanced PPO Child Only" (wtf..she's 63 yrs old). This makes me wonder if these were innocent careless mistakes or were it intentional due to greed/inner motive? The damage couldn't be fixed completely because my mom already made a payment for plan "B". She came back by herself but somebody else gave her some kind of excuses. I had to visit the office myself the third time with her to get those two major issues fixed. The bonus star was bc the manager of the office called us back later at night to apologize for his staff's mistake. I might post a follow-up rating in two months.

Allstate Insurance - Phoebe Phuong Le - homeinsurance - Updated May 2026

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