Owner is requesting to keep 35% of my deposit which is illegal - I didn't sign anything with these…read morestipulations. Day 2 still no refund. I am writing to follow up on my previous request regarding a full refund for the services I paid for, which were not completed as agreed. As stated in my initial communication, I paid a deposit $1,000 for the installation of a bathroom vanity. The original appointment was canceled, and the work has still not been completed. This has caused inconvenience and does not meet the expectations or agreement we had in place. This message serves as a second formal notice requesting a full refund of $1,000. I ask that this refund be processed within 5 business days from the date of this email. If I do not receive a response or resolution within this timeframe, I will proceed with further action, which may include filing formal complaints through applicable consumer protection agencies and pursuing other available remedies. I would prefer to resolve this matter quickly and amicably. Please confirm when I can expect the refund. I paid a deposit to this business for a scheduled service, but ended up canceling the appointment in advance. No work was performed. When I requested a refund of my deposit, the business refused to return it. There was no signed agreement stating the deposit was non-refundable, and no materials or services were provided. I attempted to resolve this directly but was unsuccessful. Based on my experience, I would recommend confirming refund policies in writing before making any payment.

Sal is a professional handy man who arrives on time does his job and provides best service for an…read moreaffordable cost.He has become our go to guy for any home troubles

Tony replaced my garbage disposal and cleaned my tub drain efficiently. He kept me updated on part…read moredelivery and scheduling, which I appreciated. He arrived prepared, dressed professionally, and got right to work.

He wasn't even willing to come to my home and look at the work needed. He didn't say he was too…read morebusy, just pawned me on some other contractor. Rude

Paul is probably the most dedícate young man, knowledgeable,focused, patient service provider I've…read moremet in many years. He cares about the needs of his customers and will spend as much time as needed to make sure his efforts focus on their needs. I would recommend this man to anyone needing excelent work to fit a person's needs. Thankyou Paul.

Paul put some heavy picture frames in my house and they look great. Thanks Paul highly Recommend.read more

Mo is awesome. He did a great job. Reasonably priced…read more Most importantly he understands to be careful around your house. He wore shoe guards and even put shoe guards on the feet of the ladder that was going to lean up against the wall to not smudge the wall. He gets it.

Amazing and quick service! I called because my Ring doorbell camera had not been working and they…read morecame out same day and replaced my old doorbell transformer. Thanks Maurice!

I called Luis for some things I needed done around the house and he came out the next day to take…read morecare of them for me. He was prompt and professional. Luis added some privacy lattice to a block wall in my backyard and it came out perfectly. He also placed some AC vent covers in my home that needed to be fixed. Overall, I would highly recommend Luis for any project you need done around your house. The quality of his work is very good and his pricing is fair and reasonable.

I needed a bathroom door fixed and a leaky toilet. I found Luis on Yelp and called him at 1030 am…read moreand he was here by 1200. Very quick, friendly and he knew exactly what needed to be done and got it done easily. He had reasonable rates and I'm very happy I chose him. Will definitely use again in the future and will refer to family and friends. My dog Sammy also loved to meet him and you know if a dog likes someone then they must be good

Justin did an amazing job installing my water heater and removing the old one. Great pricing and…read moreoutstanding Service!! Justin is my new go to handyman! Thank you so much

Great work! I had Justin do our front entrance way wall. He tiled it last year and we received a…read morelot of compliments with it. This year we had him do our shower remodel. My wife wanted to renovate our old walk in shower for her birthday. He said it would take about 2 weeks and he finished in 10 days. He definitely earned his money with all the work he did. The whole time he was mindful of our space and always keeping everything covered and cleanly. I will post the before and after pictures of the shower amd also the front entrance.

I started a project on Yelp looking for someone to help with a shower upgrade. Those of us in…read moreRancho Cucamonga know how hard the water is, and I'd recently purchased several removable shower filters to help combat the issue. I was able to uninstall the shower head, install the filter and reinstall the shower head in one bathroom, but I didn't have the tools or elbow grease to do the same in the second bathroom. Within minutes of submitting the request, I received a message from Nick with his cell phone number, asking me to send him photos of the work. I texted him and he responded quickly confirming he could do the work with an estimate and potential time to schedule the job. He required a small deposit via Zelle. I was a little skeptical about the deposit, but he affirmed his business means more to him than the deposit and his word is worth more as well. He was able to get me on the schedule the following day and confirmed a time later that evening. That day, he texted me telling me when he was on his way and with an estimated time of arrival. When he arrived, he got straight to work. He confirmed the shower head was REALLY on there! He was able to remove it, as well as the stupid flow restrictor I'd asked the previous plumber to not install--but he did anyway--threaded the connections, and installed the shower filter and shower head quickly. He also gave me an opportunity to douse the shower head in Lime Away before reinstalling! We tested the connection and he made one minor adjustment and then was done! He charged me his minimum rate and it was worth it. Very nice gentleman, very professional and honest! I appreciate he takes Zelle and Venmo. He informed me of some of the other types of projects he does as well, and I intend to use his services in the future! Thank you, Nick!

Nick is a little pricey but he is a 5 star handyman - reliable, capable, does the job right the…read morefirst time, cleans up after himself, communicates well via text and accepts Zelle. He's done two involved jobs for me and I'm scheduling a third soon.

I had a fantastic experience with Phillip from On Call Detail. He removed two second-story wooden…read moreshutters and patched up all the mounting points with stucco filler. He arrived right on time, worked extremely fast (finished in under 30 minutes!), and was super professional, friendly, and energetic throughout. He took great care not to damage the wall during removal and left the area spotless afterwards. Very fair pricing for top-notch quality work. I would definitely hire Phillip again for future projects!

I was looking for a company to replace our driveway side fence, and had reached out to numerous…read morecompanies to shop around. I am so happy to have found On Call Detail for this job. Philip came out and looked at the project before giving me a proper quote. He really worked with me on finding ways to get this project done within the timeframe and closer to the budget I needed to be at. He never tried to upsell me and his expertise really sold me to select OCD for this job. From the beginning, I knew Phillip was going to be a great pick! Phillip and his team replaced the fence in our driveway, and we are SO happy with how it turned out! What I really appreciate is that Phillip was so professional on everything from his communication before the job AND throughout the project. Literally, he would send me pictures of the progress of the project, which I really appreciated. He was on-time and completed the job the same day, as promised. He is an honest and extremely hard working individual, along with his wonderful team! You really can't find anyone in this industry that possesses this kind of quality work. With someone who's so picky (me!), I appreciate companies that stand behind their work! Phillip and his team was also so respectful of our driveway space and left the space better looking than it did at the start of the project. WOW! If you're in need of a one-stop-shop that is honest and does quality work, give these guys a call...you won't be disappointed! THANK YOU, Phillip and the OCD team...we are so grateful for you guys!!! I can't stop raving about how happy I am to have found them on Yelp, and we're looking to use him for house projects in the upcoming future!