I had excellent professional dental care. The front desk staff were very kind and friendly. They…read morewere able to create an appointment for me with ease. My tooth treatment was seamless and this is coming from someone with dental phobia. Glad I was able to locate a new dentist in the area that I can trust.

I am VERY suspicious of a dentist who emails me asking for a favorable review and then 'vets' my…read moreresponse, so that only favorable comments appear on their web site. A brief background to my visit: Since previous visits had been fairly good, I returned and had a cast taken of my upper set of teeth in preparation for a mouth guard. The nurse was so intent on rectifying her mistake that she attempted to wrench the cast off my teeth too early, resulting in an injury that took months (and two doctors visits, ie two co-pays) to heal. Fast forward to my latest visit (I know I could have found another dentist, but I tend to give folks the benefit of the doubt). My dental hygienist was apparently a replacement. I informed her of the problem with my mouth, but this was ignored. On multiple occasions, dental tools 'slipped' and ended up hitting my cheek, chin, etc. To cap it all off, when told by the dentist that she needed to use a particular tool to remove coffee stains, one which she had not used before, she made an audible comment to her colleague, 'it's removing SOME of it.' Some of it? So I am paying for incomplete service? How about I only pay SOME of my bill? Interestingly enough, that is another matter. When I questioning what had resulted in a $50 charge on my statement that I did not recognize, I was told that it related to a missed appointment from my wife, and that if two people were under the same plan and lived at the same address, it was policy to send out one statement. Now I don't know if that is in contravention of HIPAA rules (I believe it is), but is certainly MOST unethical. Lastly, for those of you who think that I have nothing good to say or that I am complaining too much, the receptionists were very pleasant...

Dr. Greeley simply hails supreme in the world of orthodontists!…read more Under her treatment plan, in a little over a year, my teeth were transformed! It was unbelievable and worth EVERY DIME! She thoroughly educates you on the entire process, what to expect, and the incremental changes that will take place. Her staff is warm and welcoming; especially Chuck, the receptionist. I believe in her work so much, my son is now a patient. If you require quality, orthodontic, craftsmanship....look no further! Dr. Greeley is your answer!

They need to hire more dental hygienists there so they could provide me with basic dental care like…read morea wellness check up every six months. They have been using a lame excuse that they are recruiting for a vacant hygienist position. But they've been using that excuse for three years now. A good question to ask is "where is the job posting, I have a great hygienist to recommend?" The reality is that they stopped trying to care at this place. Avoid them at all costs!

Dr Verna and my long time dental hygienist are the best. I would not go any place else!read more

I would not recommend Smedley. My daughter's retainer snapped in half when simply removing it from…read moreher mouth. They had her come in to do a new mold and are requiring another $250+ payment before they will replace it. Alternatively, they told her she could still use it, it just wouldn't keep her front teeth together!!! This was the last straw - Both of my children went there, one had Invisalign and the other traditional braces and completed their treatment in the last year. I was disappointed in the results with both as well as Dr. Kendra. When I wanted to discuss concerns with results, she was dismissive. I ended up working with our dentist to address the issues and had to purchase another retainer due to the changes. Having to pay for another one due to quality a year later is unreasonable and when I asked how long they guarantee the retainer they would not respond.

Smedley Orthodontics made me a new retainer since I lost my old one. My bottom teeth shifted and I…read morewanted a new retainer to align them. I have been wearing my retainer nightly and seeing Smedley every few weeks to tighten the retainer. The staff is professional, friendly, and efficient. The Coatesville office is high tech and very clean. I have been very impressed with Smedley and they are highly recommended!

Dr. Peter Susanin is one of the few genuine, honest, and highly skilled professionals I've come…read moreacross in the dental industry. If you have read any of my other reviews, you may recall that my dental journey has not been an easy one. When I first came to Dr. Susanin's practice in Devon, I was having issues with a root canal that was ~ 7 years old. Dr. Susanin was able to identify the issues, and provided me with a series of options for moving forward. Together, we decided that given the history of my (multiple) root canals, re-treatment would likely fail in the too near future for it to be worth the time and financial investment. Instead, we decided to move forward with removing the tooth and getting an implant. It has been so refreshing to be very informed through the process of my dental decision making. Often, with health care professionals, I feel that I am not provided much insight, or the opportunity to understand what is going on. That is not the case with Dr. Susanin. He has fully informed me each step along the way and allowed me to be the decision maker while providing his professional opinion. Dr. Susanin has been dependable, easy to get an appointment with, and available for phone calls with questions and checking-in on my healing process. I'm returning to his practice today to get post extraction x-rays and evaluations before moving forward with my implant. I am incredibly grateful to have found a Dr. Susanin's practice and will remain a loyal patient until he retires.

LOVE this place! Everyone here is very knowledgeable and extremely nice. Not only do they do a…read moregreat job with my teeth, they really know how to handle little kids. Before putting anything in their mouths, they show them the brushes/equipment and make sure they're comfortable with the whole process. Then, afterwards, they get to chose a little gift from their "treasury chest". My kids love coming here and sit extremely still because they know they'll get a surprise at the end. I do not plan on leaving this dentist anytime soon.

Awesome Dentist, was recommended to him by my father when home for the holidays and have been going…read moreevery year since, even though I have another dentist where I live. Real personable guy and funny too if you like Chuck Norris jokes. Staff is great as well.

My husband and I were at a loss , had gone to another place and had the worst experience ever. Then…read morewe found By Design Dental can't even begin to explain what a wonderful experience it was dealing with everyone in the office. They are truly amazing!! And did a fantastic job with my husband's implants. I would recommend this place to anyone who is looking for quality work and experience.

From the very first moment I went to By Design Dental and stepped through those doors, I knew I…read morewasn't just walking into a dental office. I was walking into a place that would change my life. Dr. Neil and Dr. Singh did my "teeth in a day" AllonX surgery and delivered my new teeth on the same day, and my smile is exactly what I envisioned. The craziest part is, the day after surgery, I am feeling absolutely NO PAIN! I had old failing implants and limited bone which made it a tough surgical case. I luckily found the surgeon, Dr. Singh, who did my lower AllonX surgery years ago and he now works at By Design with Dr. Neil who's one of the best. What I found here was so much more than world-class dentistry. I found warmth, compassion, and a team of people who truly make you feel like family. The staff is nothing short of extraordinary. Every single person, from the front desk to the assistants, the doctors, and the in-house anesthesiologist, treats you with respect, kindness, and genuine care. They are attentive, thoughtful, and endlessly patient, answering every question and calming every worry. You are never rushed, never just a number. They go above and beyond to make sure you feel completely comfortable and confident. The atmosphere is unlike anything I have ever experienced in a medical or dental setting. The office is beautifully decorated with warm, welcoming touches that make it feel more like a cozy home than a clinic. From the soothing décor to the inviting layout, everything is designed to put you at ease the second you arrive. One of the most incredible things about this office is that they have an in-house anesthesiologist. For anyone nervous about dental procedures or in my case, a full mouth of dental implants, this is an absolute game changer. Knowing that I had a skilled anesthesiologist right there, monitoring me the entire time, gave me complete peace of mind. It allowed me to feel safe, relaxed, and cared for on a level I didn't think possible in a dental chair. The results speak for themselves. Before coming here, I felt anxious, embarrassed, and unsure of what my future smile would look like. Now, I look in the mirror and see not only a beautiful smile, but a restored confidence I thought I had lost forever. The difference is night and day--not just in how I look, but in how I feel about myself. This office is the gold standard of dental care. Their expertise with implants is unmatched, their compassion is genuine, and their dedication to patients is something you simply cannot find elsewhere. They use the most cutting edge digital equipment which I've never seen before. They don't just fix teeth, they restore confidence, dignity, and joy. If you are searching for the best dental office for implants or general dental care which Dr. Neil's wife does (her name is Dr. Patel and she's an angel) your search is over. This is it. This is the place. They aren't just in a league of their own and they've set the bar so high that every other practice pales in comparison. I am endlessly grateful for the care I've received here. Walking in as a nervous patient and walking out with a new smile and a heart full of gratitude is an experience I will never forget. This isn't just dentistry. This is life-changing care, delivered by people who feel like family. Thank you to everyone at By Design Dental for changing my life

So ive been there a few times. First, i recommend asking prices for mouth work and definatly speak…read morewith other dental practices to compare. The secretary argues with you as well. Attitude. Ive heard from word of mouth from a group of 9000 ladies that customer service was bad previously but didnt have a bad experience so far so continued to use them. Except when an issue occurred, then argue central from her. She stated it very clearly "this is a business". Apparently their business is deceit and arguing with their patients. To save your wallet please go elsewhere. I have been quoted a lot differently than she claimed and actually asked for the dentists number to "talk to them" to prove her point. Horrible attitude.

Dr. Goldberg told me an interesting joke the last time I saw him, before I moved back to…read moreMichigan... He said, "What happens when a woman moves from Pennsylvania to Michigan? She simultaneously raises the IQ of both states!" Months later, Pfizer rolled out the COVID-19 vaccine from Portage, Michigan. And believe it or not, there are women on their team of scientists! Anyways, Goldberg and his team do fantastic dental work. He could just use some help in the old not-being-a-sexist-jerk department.