My whole family just started going to this practice about a year ago. We were happy with the services. I needed to get a few fill-ins. After my front teeth fill-ins the corner of my front tooth chipped. I noticed the sharpness after the fill-ins but thought it was no big deal. I made an appointment to see dr Dow and she shaved the chip part down, making one of my front teeth uneven. I was upset but things can't be reversed. When I came to talk to her about an insurance related matter, I mentioned that maybe when she was working on the fill-in and accidentally buffed or shaved the area making it thin. She said the cavity in the tooth caused the chip. If she already worked on the cavity then why would it still be there to cause the tooth to chip? Please be careful and check her work thoroughly before leaving the practice. I cancelled all appointments and will not be back. I have to say the staff there is nice! read more