A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

My husband and i moved to MI a few months ago and i needed my rings resized, we asked in a local FB…read moregroup where people recommended and there was raving reviews for Miners Den. I have to say I'm shocked. First off, the woman helping us was extremely kind but basically kept telling me in a very beat around the bush type way that it wasn't worth resizing them and that they are fine as is. They quoted us around 220$ PER RING if we wanted them resized adding up to over 400$. I've never heard of such steep pricing for a resizing. I didn't agree with her recommendation considering i can barely get my rings on and off. We went elsewhere and ended up getting them resized for 80$ a piece, and to a more comfortable fit for my liking. Maybe miners den just didn't feel like doing it, I'm not sure but we won't be back based off this experience.

When in today to have a watch repaired and have not experience such poor customer service in long…read moretime. Petty much was told that my watch was beat up bad and they could not help me, however found a jeweler a few miles away great customer service and was able to repair and restore my old beat up watch. If they were the last Jeweler in MI I would not patronize this establishment !

Response to my first review: "10/11/2017 Yes sadly we did have an emergency and had to close the…read morestore early. Unfortunately the emergency ran a little longer than we thought. We did in fact call when we had a chance to apologies and let customer know we were sorry for the inconvenience. Unfortunately Yelp was contacted and would not take down this review. But we had to close early. We are a small business open 6 days a week 63 hours a week on our door we also come in for special request after hours. We at Clawson Jewelers trys to make everyone happy." It's really unfortunate that Clawson Jewelers doesn't seem to want to own their mistakes. There are a lot of 1 star reviews here and rather than try to improve there seems to be a lot of attempts to hide customer dissatisfaction by asking yelp to remove reviews. Take responsibility for your mistakes. Apologize instead of making excuses the the excuse you made to my pretty reasonable complaint. And for the record, I checked my phone records and I was called at 2pm the day after I was supposed to receive a call early in the morning. That tells me that I, as a customer, was not a priority.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

Good service, very knowledgeable in their products, easy to understand them. Fully cooperate to…read morefulfill what you need and want.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

Great service from Darius at Tapper's Somerset. He was very helpful in handling a Cartier watch…read morerepair. He is very pleasant, efficient, and professional. I highly recommend Tapper's for repairs.

Came here to fix my uncles watch, and looked around. Older…read moreplace but very clean Jacob and Eli were two of the nicest men I have ever met. Very kind and welcoming. I hate going places with rude owners. Defiantly would recommend.

My boyfriend and I needed our JORD watches (wood watches) resized. He called a few jewelers in the…read morearea and most of the businesses quoted him $10-15. Troy Jewelers quoted him $10, so we stopped in here today. We initially talked to the younger gentleman behind the counter, but the older gentleman was the one who helped us resize the watches. He ended up only charging us $6 per watch, since he said the job ended up being easier rather than harder, which is a really nice deal. I asked them how long they've been in business, also; they've been at this location for five years, but they used to be at 16 and Dequindre for 25 years before that. (so, needless to say, they know their craft!) Overall I would recommend this jeweler for your resizing needs, he said they do bands (custom bands, I'm guessing?) as well, and of course they have rings and other jewelry for sale too.

I had a watch that wasn't working and the people at Royal Oak Jewelers were awesome. They are…read morefairly priced and the service was friendly and professional. Highly recommended!

From the owner: Jewelry Repairs,Loose Diamonds & Sterling Silver Jewelry All Newer Styles. ..' Wholesale to the…read morepublic' !. ' Lifetime money back guarantee on diamonds purchases !!' We take pride to serve in Metro Detroit area for 48 years as a Jeweler,and 20 years as diamonds cutter and importer from worldwide family associates. We have been suppliers to many top Jewelers in the area. Owner of the business committed to connect with consumers directly to provide best products and services at rock bottom prices. Thanks

Leon & Lulu is my happy place. Top-quality merchandise and a colorful ambiance make it a seriously…read morefun -- and unique -- shopping experience. It's also the place where I buy most of my clothing and all of my gifts for every holiday, including stuffed toys for my grandson, birthday treats for friends, Christmas and hostess gifts, plus treats for myself. The staff here is always upbeat, friendly and helpful, making you feel welcome to browse and shop as long as you like. As if that weren't enough, the store hosts many special events, including a monthly "Girls Night Out," often donating a percentage of proceeds to a local cause or charity. This store is a community treasure!

I have to give credit to my wife for finding this place. She heard about it from a colleague and it…read moredid not disappoint. If you're looking for something unique, funny, fun, or more of a traditional purchase then this place is for you. We were able to purchase some very cool gifts for friends and family that were tailored to their personality. The shop's staff was very friendly and helpful when we needed them and they were also pretty available when we needed someone even though they were a bit busy. As for the prices I would put them on par for a place that sells the selection that this place has. You can find some items that are cheaper (not cheaply made), and other items that are pretty high (saw a pillow for around $300 ). I will definitely be putting this place on my list of shops to go for the next time I need to shop for friends and family!

Normans is a phenomenonal & outstanding store for purchases. Their customer service is impeccable…read more They're mindful of one's financial status as well & considerate if you should run into a financial dilemma & will work with you. From my 1st purchase 6 year until now, I keep returning. I've recommended others and they have been just as satisfied or more.

Nice lowkey spot! Good selections on gold necklace. Got me a good deal on necklace & matching…read morecharm! Check them out

Real nice couple that owns the place. I have three Omegas and brought two in for some sizing/band…read moreissues that they were able to help sort out quickly and at a reasonable rate. He's also certified for repairs on major brands so will be back to test that soon. Good pre-owned, luxury jewelry and watch selection as well (particularly Rolex and Cartier) and at fair prices.

John used the diamond from my mother's engagement ring to create a custom engagement ring for me…read more It is PERFECT. We also bought a wedding band that he created - it is a work of art. Got my husband's wedding from him as well. John does BEAUTIFUL work and is reasonably priced. He knows his craft, is very knowledgeable and is honest. I would not hesitate to recommend him to anyone. I was referred to him by a good friend of mine who was also thrilled with his work. Not sure why most of the good reviews for his business on here are hidden. Wonder if mine will be hidden too. Weird. Anyway, I HIGHLY recommend going to see John for your jewelry needs.