I have contacted "customer service " a week following my HUNTER DOUGLAS Install(last year) with no…read moreresponse. Taking note of the busy time of the year in addition to the company's move, I submitted another email customer service note. *Following the holidays, I had planned to inquire about my installation and expertise concerns. They saw me coming, and the saleman switch took it's turn. (Life issues took over, so here I am completing this year old draft REVIEW.) Hunter Douglas PRODUCTS are great products. BUYER BEWARE of your installers, especially the ones with whose name changes every so many years. Best wishes the holidays are coming. You want your homes and spaces lovely, well guess who wants as much of your $$$ as they can squeeze out of you.

Just a comment that I called this company to help me with a fallen shade that I mistakenly thought…read morewas a Hunter-Douglas shade. Mark, who took my call, quickly determined I had a different brand of shade and referred me to another local company that could better assist me; providing me with a point of contact and phone number. Cheerful, helpful service! Much appreciated.

This guy is a 10/10!! Fixed my furniture in no time flat - and fixed it so it won't break again…read more Very kind to animals so that's a plus. Friendly. Didn't make a mess. Was promt and on time. Very professional and courteous. Didn't make me feel uncomfortable. Really cool guy who knows his craft. I would hire him again if I needed any repair done. I'm very particular with my furniture because it's all antique. So if I trust him, he's worth it!!

POWER CHAIR HERO…read more Dail Dekker was PHENOMENAL in his communication, service and pricing. I purchased a power recliner over a year ago and my son broke the power mechanism by constantly sitting on the legs of the recliner. This caused the power mechanism to completely break in half. Whenever we would try to recline the chair with shift down on the right side. I searched high and low for someone that could help me repair my chair and I either got no response or was told it was not something they could assist me with. Mr Dail was immediately responsive and walked me through how to get my chair details and the maker and model and he took the steps to reach out to the maker of the chair to find out about the replacement part and how much it would be. He set the expectation that it may take some time and he gave me the price up front which alone was such a blessing because I was terrified the replacement part would cost just as much as my chair. When the part came in he immediately reached out and scheduled me and showed up exactly when he said he would and he was RIGHT on time. He was extremely professional and friendly and down to earth. Not only did he take his time replacing the power mechanism but he also assisted my husband with placing the chair back on some risers that allow the chair to sit up higher. I would absolutely recommend him for all of your furniture needs and if it's something he can't do I truly believe he knows someone who can. Did I mention he came to ME Thank you sooooooo very much. My childrens butts will no longer touch my chair.... EVER! He has just the sweetest spirit! Felt like we've been friends for decades! He'll do right by you and your furniture!

This was my first time at the Fabric Hut and I was very surprised and impressed by the extensive…read moreselection of fabrics they have here. The prices were very reasonable as well, even for the real silk Dupioni fabrics. The staff were friendly and helpful. I'm picking designing back up and am so happy to have found a great local fabric shop! I'm looking forward to returning again.

I went in to get a color match of some felt fabric, and someone greeted us upon entrance and then…read morepointed us to the exact direction of what I needed. It was a successful trip and I was in & out in no time. If you have any project that requires fabric, I highly recommend coming here! The staff is all lovely and helpful and they have a lot of fabrics "and stuff." :)

Kristin at Guys Upholstery was a pleasure to work with!! She educated me on the different type of…read morefabrics that were available to my furniture and guided me in successfully accomplishing my modern coastal look for my living room furniture. My chairs and ottomon (they also put new legs on my ottomon) look stunning. Very pleased with their work!!!

Jules & Guys Upholstery has been an absolute pleasure to work with. The customer service,…read moreknowledge, and attention given to each client is outstanding. By far the best upholstery shop in Virginia Beach. Can't say enough good things about their team, especially Jules who exceeded our expectations in every department. Thank you for everything!

I had a dinning room booth done. Amazing service and…read moreresults! I purchased the fabric myself and met them to drop off and pickup. Stitching and zipper looks amazing!

So glad I found Sonja to reupholster my dining chairs--they came out gorgeous! I love that I could…read morefreshen up the fabric and still keep my dining set. Her work is amazing, highly recommend!

Over the past 15 years we have taken 4 chairs to Tony for re upholstery. Their shop is a mess but…read morethey have always let us take samples home and the final product is just outstanding. They have that attention to detail that, unfortunately, you just don't see too much of now-a-days.

Very lovely store! It has very nice beach decor and the staff is very helpful! I was able to find a…read morebeautiful set of coasters.

We were in VA Beach with family for Christmas and stopped in this wonderful shop! The owner was…read morethere and was so friendly to offer us places to visit while in the area. The shop is full of amazing home decor, lighting and accessories - we kept finding more beautiful items as we shopped. A fun bonus was meeting the owners' golden retriever while we shopped - so beautiful!! Can't wait to visit the shop again - we're here for just a couple more days but will have to go back before we head home!

I called and got in within an hour. Nancy's team was able to help with an emergency repair of a…read morecushion and completed the project with no issues. I'll be back!

if i could give this business a 0 i would have, ....here is the story....i have been trying for…read moreover 10 months to get nancy to upholster 7 chairs, i have sent texts, made phone calls, then the texts go unanswered for weeks and weeks. she may be good at what she does but horrible answering phone calls, returning calls, answering texts and returning texts, this lady is a questionable business person or has memory problems one or the other, because this is a big order and i just cannot get responses from her for over 10 months!!....very very frustrating. maybe she has so much business she does not care, but the person answering the phone named katy is great, nice, friendly, maybe she is running interference for nancy....katy always says nancy will get back with me asap.......crickets now for months. when i do get a text response it is always 'i am waiting for material to come in, when i have not even picked out a material yet !!.....whattttt ??........tired of waiting for months and months !!.....really...........sad way to run a business....very sad. hope nancy reads this and fixes her procrastinating habits....my wife and i going elswhere and i would suggest if you read this you do the same.

Danny is a craftsman extraordinaire!!!…read more We had a sofa that sunk down in the seat cushions plus the back cushions. We took all six cushions to Danny to see if he could beef them up a little. He did an AMAZING job at a reasonable price. The sofa feels like it was custom made just for our little short legged body types! He is also a fun guy to chat with. He comes from a family that madd their living in the upholstery business and it shows! He knows his craft. Need upholstery work for your furniture or vehicle??? Danny's Upholstery is your place!

My 2016 Toyota Tundra came with fabric seats, so I came to Danny's to get a quote... Well let me…read moretell you when you've been doing upholstery for 30+ years and do it for the city of Virginia Beach that means you know what you're taking about. Danny took his time and explained me the best options, guided me through all of them and helped me find the one suited for my needs. If you're looking for a rushed service with poor quality then don't come here, Danny takes pride in the fact that takes his time to get you the best results and his attention to detail is what made his business successful. Highly recommended !