Typical oil change, went in, no wait! Open door was very inviting. Very friendly man who I felt…read moreimmediately safe with my car keys. He told me an hour, but it was actually a half hour. Perfect, less time waiting. Why my family has used this for years. Just a small example

They repaired the heat shield on our Lexus RX350 at a very reasonable price. The car was seen the…read morenext day after we called for an appointment. Mr. Koehler was quire pleasant to work with. We have always heard good things about this business, and we now plan make them our fi choice for repairs.

Jim's Auto is a great shop. They scheduled an appointment for me and let me know what needed fixed…read more They gave me good information as well. I had things that needed fixed to pass E-Check. They also saved me a bunch of money by getting what needed fixed now to pass E-Check. They kept me informed of the progress and had my car back the same day. Highly recommend them.

Dont lie. Was told several things needed fixed, i took to another mechanic, nothing was wrong…read more Saved me $400.00. That was 5 years ago. Still wont go back.

We have been super pleased with the service we have received here though the years. Highly…read morerecommend Hudson Auto as they are trustworthy and friendly!

I can't say enough good things about Hudson Auto Parts! Dave and his mechanics are very reliable…read moreand are always professional. We've never been dissatisfied with any work we've had done on our cars. I never feel like we are getting-the-run-around like other places we've been to in the past. Prices are great. It's a small place, but they always get us an appointment the next day or even the same day we call. Trustworthy and friendly -- we won't go anywhere else.

If could give no stars I would ,did unauthorized diagnosis to car and charged me for it with no…read morenotice of fees or approval. I asked for a simple muffler repair estimate, nothing else,set appointment, talked on phone to worker about car confirming. Then got a high estimate. They then said $80 for diagnosis, and had to put tires on and such.???? For a muffler repair estimate? Came back with like 15 things wrong with oil,lites,transmission, filters,wipers,etc. I understand upselling but when they charge to look at that stuff with no approval or authorization and no prior notice of fees that's ridiculous. I asked who authorized it and they said its a standard fee and had to diagnose the issue. I asked for a muffler repair estimate in middle of under car,when is it necessary to take tires off and under hood? They went as far as drive it back in shop when I started asking questions about fees????! There's so much more but that is the basics. They then overtalked me on phone and explained its like going to the dentist and we dont have to tell you there is fees??? Ive delt with many other shops and have contacted countless others dont have these fees without stating it and or authorization 1st

I have two old Vibes. (2008) They fixed both quickly and at a price that I thought was very, very…read morereasonable. The heating system on one was not functioning properly. The other had a transmission fluid leak that needed a part that was no longer available. Within days both were back home and functioning perfectly. I was quite pleased. Phil kept me informed along the way. I don't think I could have asked for better service. Nice People too. I highly recommend them to anyone who wants professional treatment, fast turnaround and very fair prices. Joe England, Hudson

They worked on my brakes and a few months later I needed more of the same work done, they didnt…read morestand behind their work or the materials used. I won't take my vehicles there again.

Worst experiences ever. They immediately lied about my car needing new tie rods, and all that arm…read morestuff, joints and corroded, etc. 2k because i fell for the hustle. The little bald monopoly guy is a fast talker and loses his sh t when you confront him on the very bad mechanic service. I looked on line for reviews and found several customers had the same experiences. But in reviews saw some people who caught them hustling. They did same to them, ripped those people off. Dishonest and disrespectful.

Matt and Shawn and the crew are just phenomenal people and mechanics! GREAT customer service, and…read moreso trustworthy!! They take pride in doing the job right and getting you in & out as quickly as possible. If you being your car in for a service that may not be needed (like brakes), they'll tell you! Most highly recommend!!

Love this place! Friendly, knowledgeable staff who are all as honest as they come! Kudos to Matt…read morethe owner. I have been coming here for over 4 years now and not afraid to bring to them any make or model. Fazio's is as professional as they come. They will call you with update and make suggestions for things they might have found during their complete vehicle inspection. NEVER has tried to sell me something I did not need. Shawn out in front is their""Director of First Impression" And does an outstanding job welcoming you to the shop and listening to your wants and needs very intently.. Fazio's in Hudson IS MY go to place for all car and truck needs!

Took my car in for bad starter, charged me $40 to check battery/starting/charger. They said I…read moreneeded a tuneup, starter was fine. I said go ahead with tuneup. Car failed to start next day 40 miles away. It needed a starter. Stay away from this place unless you like paying outrageous prices. They quoted me $382 for a rebuilt starter if I needed one, the place where I got the starter replaced was $182. They charged me $12 for a spark plug, Autozone had them at $5. They charged me $100 for new spark plug wires, the most expensive I saw online was $50. I learned my lesson, will not ever use them again.

I brought my car to this Firestone location in Hudson, OH to have all four tires replaced (Work…read moreOrder #100603). When I picked up the vehicle, I immediately noticed a large, fresh scratch on one of my rims -- damage that was absolutely not there before service. I take care of my vehicle and inspect it regularly. The damage was consistent with a tire machine mishap, not curb rash. When I brought it to the store's attention, the manager, Justin, was dismissive. I was told it was "old curb rash," and at one point was even asked if I was sure I brought my car to that location. My follow-up phone calls went unanswered. The in-store experience was frustrating and unprofessional. After posting a review online, I received a message from Firestone's corporate Social Care team asking me to email full details, which I did -- including my work order number, photo evidence, and contact info. I never received a follow-up from that email. Only when I updated my Google review again did I get another response. That tells me Firestone is more interested in controlling their public image than actually resolving customer complaints. I made it clear that I will not work with the store manager due to his prior conduct and requested someone higher (district manager or above). As of today, the situation is still unresolved. I'm still open to a fair solution, but this has been disappointing at every step. I would caution anyone bringing their vehicle here -- check your car closely before and after service, and be prepared to chase your complaint if something goes wrong.

Finn Automotive is basically a one-stop shop. Andy is very knowledgeable, super-friendly, and fair…read morepricing. Andy works with you on the most cost-effective solution for your automobile. Would recommend to anyone.

From the owner: Finn Automotive, located on the Stow/Kent border, offers comprehensive car repair and maintenance…read more With years of experience, Finn provides top-notch service at great prices, building lasting relationships with satisfied customers. Specializing in everything from radiators and brakes to tune-ups and check engine lights, Finn delivers honest, trustworthy, high-quality work in a large, clean, and heated garage. Experience personalized automotive solutions, direct contact, and professional service tailored to your needs – available anytime. Call or text Andy at 440-785-1350

Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

I stopped at the valvoline in Cuyahoga falls to get my oil changed and about 15 mins later 5 lights…read morewere on. I swung by here and everyone headed to my car to help! Within 2 mins I was fixed up and ready to go. Not one comment about we didn't do this not our fault but truly gentlemen willing and able to help however they could! Highly recommend!

Edit: 8/16/24 - I emailed Valvoline customer service as they requested on 8/4/24 and again on…read more8/12/24 and never received a response - either time. Why respond to this post if you genuinely don't care about your customers? To make it worse? I'll update if they do respond. We drove up from Florida to visit family - as we do several times a year - and realized it was time for an oil change. We chose this location based on ratings and proximity to where our family reside. Huge mistake! While we were in line, we noticed a pregnant female extremely upset because the tech caused "$7,000 in damage to her car" and the store refused to make it right. They were telling her to leave the store because she was causing a scene - that should have been the red flag we needed. But it wasn't my business and I don't know the entire story. We paid for full syn oil change + tire rotation, and asked them to air up the tires in our brand new 2024 Subaru to which they agreed. I noticed while they were rotating the tires in our AWD vehicle that they did not do so in diagonal pattern as is the correct way. I pointed it out and the lead guy on site. Manager? Said "that's how we always do it." So instead of apologizing, or better yet, knowing how to properly perform a service they charge $30 for, he profers a lame excuse. They did agree to correct their mistake. How many unsuspecting vehicle owners have they done this to if it's how they always do it? This can lead to blowouts and unexpected accidents in the future!! So I get in the car because "it's all done," and I asked if they filled the tires with air as we had one that was very low. He tells me yes and that the fluids were topped off, tires were rotated and oil was changed. I turned the car on and the tire sensor was still on indicating it wasn't done. He says "they must have forgotten." So they finally air up the tires, I pay $112 and head on my way. I get home and pop the hood and notice they didn't top off ANY of the fluids, not only that but all of my after market metal valve stem covers were missing. We had to buy new fluids to top them off and just purchased new stem covers on Amazon. Highly disappointed in unprofessionalism, dishonesty and severe lack of customer service. I'd love to speak to the owner should they be interested in reaching out for more info.