If I could give no stars I would. Dr. McFarland was supposed to conduct an ERCP today; however, the procedure was abandoned due to a "periampullary diverticulum." Unfortunately, Dr. McFarland did not have the decency or the courtesy to discuss the failed procedure with me; instead, he sent some nurse to my bedside to say it was "incomplete." This is outrageous for several reasons, the most obvious being that the nurse either could not or would not answer any questions. But more importantly, had Dr. McFarland read the MRCP report, which has been in my chart since September, he would have known about the diverticulum, because it is clearly described therein. So, he either did not read the report, which would constitute substandard care, or he did read the report and decided to conduct the procedure despite the physical obstruction. The result was a brazen money grab. After paying a medicab $250.00 (plus tips) to arrive and depart from RGH, I still have the same condition I arrived with. In addition, I have a sore throat and a big bill for a useless procedure that exploited me to the financial benefit of Joel McFarland. (Needless to say, I will not pay said bill.) PS Upon hearing of this complaint, Dr. McFarland's colleague, Jason Gutman, called to defend him: "We don't always get things right. Sometimes we fail." Clearly, this is one of those times. Caveat emptor!
PS. The nursing staff was no better. Shannon L Frye and Elizabeth B are two millennial snowflakes prone to tantrums with the intellectual capacity of Larry, Darryl, and Darryl. No wonder I left as soon as the anesthesia wore off! read more