Ms. Angela, went far and beyond providing excellent service close to closing time today! The app…read morewould not let me order & use my reward. I called to see how I can order& I was greeted on the phone with her polite voice as she told me to come on the inside and she would work it out! Not only did she work it out but made the best toffee coffee crunch with Carmel. You could definitely taste the flavor in every sip!! Also, the atmosphere is very calming and quiet! I will definitely be back not only because of the drink but EXCELLENT Service! Thanks Ms. Angela Go Support & Ask for Ms. Angela to make that Hot toffee coffee crunch!! You will definitely not be disappointed!!

The coffee was good. I had one of the specialty Christmas lattes. The service was okay. It wasn't…read moresuper busy when I went, but it just seemed a little unorganized and took about 10 minutes to get my drink.

I normally get the house brew and it's never been bad. My kids love the hot chocolate. Staff are…read morealways friendly. Love the ability to mobile order and pull straight around. Nice addition to the city.

Hours are posted as open until 9 pm. I drive up at 8:50 and wait for 4 minutes to place an order…read more Then I drive up to the window. The worker told me that they are closed. I said but your information says open until 9. She proceeds to tell me that means they have to be fully shut down and out of there by 9. I tried to call today to discuss with a manager but no one answers the phone.

Been here a few times for both food and coffee and they never disappoint. Their southwestern…read morebreakfast wrap is a personal favorite - filling with the right amount of meat/protein and kick! I also love their coffees too - tried their dulce de leche this morning and i actually ordered a second to go because it was so good. Definitely a favorite new spot!

I really, really want to like this place, but unfortunately, it's just not my cup of coffee. This…read morewas my second visit, and once again, things didn't quite go as planned. We ordered two coffees and two breakfast sandwiches and left a 20% tip. Afterward, they let me know that I had accidentally been charged for an extra coffee. They refunded the coffee, but the portion of the tip associated with that extra charge was never refunded. I ordered the bacon, egg, and cheese croissant. Overall, the sandwich was good, but the bacon was way too salty. At first, I thought maybe it was just me, so I had my partner try it--and he agreed. Definitely salty. My caramel coffee was also pretty watered down and just wasn't what I expected, especially for what I paid. On the other hand, my partner really enjoyed everything he ordered, so our experience wasn't all bad. It's definitely a cute neighborhood coffee shop with some great breakfast options, and I can see why people enjoy it. Just a heads-up: if you're in a hurry, I'd recommend ordering ahead. They can get pretty busy in the mornings, and there can be a bit of a wait when ordering in person. I really wanted my second visit to win me over, but unfortunately, I'm still not quite there.

This location is inside of Carolina Place mall. I love to…read moretry different coffe shops. I had never heard of mean mug but thought it had and inviting name and decided to try. This was on a Sunday, the mall opens at noon and we walked in around 1230. No one was in the shop. We were greeted immediately asked questions about a couple items on the menu. I decided on the dirty chai with turmeric and honey. After I placed my order I had a chance to take in the ambiance. The store was dirty. The bakery display case looked like it had not been cleaned. There were pastry crumbs all over and the pastries did not look fresh. The tables had not been wiped down and covered in crumbs. I was surprised because it was early and no one was in the store prior to our arrival. As far as the dirty chai, I don't recommend. That particular combination does not mix well. I would be willing to try a different location and drink options, but I would not go back to this one.

We actually were intrigued by the cheerwine latte since we are big fans of cheerwine. The barista…read morewas really friendly about it and made good recommendations on getting it iced and it actually did taste like cheerwine. If you like the soda, you should give it a try.

Had a Peach smoothie. Outstanding flavor at a reasonable price. What really impressed me though was…read morethe personality of the girl at the window. Pleasant, relaxed, professional. Definitely making this a go-to choice.

They always get my order made correctly and fast. The box in the drive thru is hard to hear so…read moremakes ordering a little bit hard.

I am shocked to see this place has anything less than 5 stars. Amazing customer service, food and…read moresmoothies were perfect, and the entire restaurant, including the bathrooms was immaculate. Every table is wiped down regularly from what I can see and they make sure to keep the place spotless. I was very impressed with this location. The staff is incredibly nice as well and made me want to visit again. Great Tropical Smoothie location!

Smoothie had no flavor and didn't taste like normal . Customer service was fine but came last week…read moreand it tasted fine

Delicious coffee, cute place, and great service! I love trying out coffee shops around NC and this…read moreone exceeded my expectations. I'm excited to come back and try their croissant sandwiches!

Just seeing the one guy run a morning rush on a Wednesday alone, I felt so bad and tipped a little…read moreextra just because of how quickly he was working and getting all these orders out and in order! I got the "snickerdoodle" and my husband got the "morning buzz". Both tasted great, not too sweet which is good because I really can't be drinking too much sugar anyway. The vibes were great, I just wish this place could employ an extra staff member so you can really connect with your barista. My #1 vibe killer is not being able to connect with the person who made you your morning wake-up. Definitely will consider stopping again the next time we're in town though. 4/5 - vibes were off +1 for a determined 1-man-staff! Suggestion: Add more flavors. Especially anything with cinnamon!

Just left your M.I. Florida location,ALL was awesome, so stopped in Rock City, No Bueno !…read moreOrdered over medium eggs, got fried. Husband ordered the same and got eggs uncooked. Watched girl bussing table by wiping all the table food onto the seats. She looked at it and walked away. Also slid the bussing tray off the seat and it was covered with water.

We returned to try other items on the menu…read more.. I ordered the Tri-Fecta, with Blueberry Pancake, Chicken Sausage & Scrambled Eggs...and my husband ordered Florentine Eggs Benedict. My husband seemed a bit underwhelmed with his Benedict (especially since the last one he had was at Snooze A.M. in Charlotte (a Masterpiece version!), but I was happy with my meal. I've always liked their generous, buttery Blueberry Pancake...and especially enjoyed trying their tasty Chicken Sausage Patties (my first time trying a chicken sausage)! The place could use a bit more color, but overall, I like the comfy ambiance...and good overhead playing too (Maroon 5!). So glad Rock Hill has this...as it's in dire need of good breakfast joints. Bound to return again!