Good rates. I am a pittie owner and he was a safe place for me to leave my dog. I will use this…read moreservice again.

Here is the real truth, after reading this maybe you should wonder what is really going on with…read moreyour pet??? My experience ended with my dog dying. My dog has been gone from us for a year now but the pain is still there. I should have know when I first walked in because the place was disgusting. I get the fact that pets are being taken care of there but the smell was horrible. I made the mistake of leaving our family member with him(Reggie) because I had know other choices never again. My dog's behavior changed while in his custody he was responsible for my dog self being.. I should have been called the moment he noticed his behavior changed we should have been call(Hey your dog is not doing well you may want to get him to a Vet). Not him when I got there is when he noticed his behavior because he was not taking care of checking on him like a professional care taker does.. He came out and told me "something is wrong with Achilles". My dog could not move, could not walk I had to carry him to the truck and he passed a day later. If a person leaves their pet with you there are expectations we expect you to meet like feeding, well being they are your responsibility at the time you take that leash. So for me I wouldn't leave a dead rat in his care, he needs to be shut down!!! If you really love your pet leaving it with him put their life in jeopardy!!!

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

We have had an overall great experience with the dog den. We've been taking our dog there for about…read morea year and a half now. He's a large (~80 lbs) coonhound who is fine around other dogs, but has some anxiety challenges with people. He's also real loud and tends to make lots of noise when he's left alone. He's boarded there a bunch of times, once for over a week. We always include the day care option for him, which is an extra cost but worth it for him to have the outdoor time (they have a fenced area that I believe they use specifically for day care) and socialization with other dogs. This is the only place we've boarded him, but we tried some other day care options in town and have been happiest with the Dog Den. The staff there knows what they're doing with our dog, and it's helped us to feel confident leaving him there. He started off feeling very nervous during drop-off, but now is excited to go and knows exactly what to do. I've seen some negative reviews about experience with staff there. The guy in charge is direct, which sometimes comes off as gruff. I get the impression he likes dogs more than people, and frankly I'm totally fine with that because he knows his stuff around dogs. I've seen him directly correct some staff behavior that made my dog uncomfortable (see anxiety mentioned above), simply by quickly observing his body language and understanding his specific needs. Other places have failed in this where the Dog Den succeeded. That's not to say the other staff there performs poorly, I've always been extremely happy with everyone there (he LOVES Carly- she's amazing and I hereby advocate for her raise). Just that my dog, like many dogs, has some specific needs. We'll continue to recommend the dog den for both day care and boarding, even though it's sort of out of the way for us. In my experience, their staff has shown to be very competent and professional with the animals in their care.

Seriously don't go here. I am on a temporary work assignment in Champaign for 16 weeks. I needed…read morea dog groomer. I thought that PetSmart would be a reasonable option. It was awful. My dog has hair and needed a hair cut. The groomer did not follow any of my instructions. They also upcharged me $20 to use my own shampoo. They returned my dog with cuts and abrasions, most notably on his testicle and penis. My dog was shaking and spent most of the next 24 whimpering overtime some one tried to touch. Stay away. Go anywhere but here.

This is one of my favorite stores to go to for my pets food and other needs. Pets are expensive…read more Always. And PetSmart always has a good selection!

It was my puppy's first time coming to a daycare and she was very shy and scared at first, and when…read moreI came to pick her up she was a completely different dog. She loved her stay and will definitely be taking her again.

My puppy really enjoys coming to Georgia's. He attends for regular daycare and also to board…read moreovernight. Whenever we drop him off, he's excited to go in and see the employees, who are also happy to see him! He comes home good-tired and socialized. It would be great if they provided pictures of the overnight boarding area or an option to receive a picture of your pup having fun.

Love all the photos and videos they post online of our dog having fun with all her friends! Clearly…read moreso much hard work goes into all their events like Peanut Butter Day, Puppy Bowl, and the birthday "paw"-ties.

I have taken my dog to ruff Dayz since it opened and loved it..he got great tlc and grooming…read more Took him to get groomed and did t know ownership had changed..my golden doodle was unrecognizable when I picked him up. The groomer shaved him down to his skin. I would not recommend this groomer to anyone. Stay away

I paid for some training for my dog back in July of last year, was supposed to have classes start…read morein August,they were canceled due to her becoming ill. I called, emailed left messages never got a response. So as of now she has my $200 and will not refund me my money. I would never recommend her. This has happened to others who have not gotten a refund either. Horrible company.

From the owner: Dog Training, Private Lessons, In-home Lessons, Puppy Obedience Classes, Beginner Obedience…read moreClasses, Intermediate Obedience Classes, Beginner Agility Classes, Intermediate Agility Classes, Advanced Agility Classes, Canine Good Citizen and Therapy Dogs International Prep Classes

Adopted my dog there. He's an Italian Greyhound mix. That was 11 years ago. I think that these…read moredays it's hard to find a small dog at the CCHS.

We were able to adopt an amazing dog for our family. Well worth the drive. Staff is very…read moreaccommodating. We accidentally arrived an hour early and they took us in like family. Thanks for Luna!

I adopted a very scared shelter cat, Peach, 2 weeks ago. Late last week, he stopped using box and…read moreeating. My vet had given me guidelines for taking him to an emergency vet over the weekend. Kayla was so kind and helpful over the phone, it reassured me. Thankfully, over Sunday night Peach ate and used box. Even though I didn't need to take him in to the clinic, they were so kind and compassionate, I know where I will take my cats if I have an emergency.

This company is more interested in money then your animal. But I guess when you have unlimited…read moremoney or credit cards it's ok to give them a 4 or 5 star rating. I'm a senior and obviously on a limited income.....but I have the love of my life my boxer. I'm giving them this rating because my 6 year old boxer is having signs of some kind of brain malfunction and I'm looking for a vet.....only because mine is out of town..... have I looked for help. Well, my help from this company is it's $100.00 just to get her in to be seen. Then of course the cost for any kind examination .....I'm assuming here would be X-ray, bloodwork or whatever is 140.00 up. So I am appalled by these misconceptions that these people meaning veterinarians care about your pets! That is not as assumption on my part that is what this country is all about......MONEY. Sad isn't it?

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Bella looked great and was loved :) they did a wonderful job. She was shedding horribly and it was…read morevery frustrating trying to manage on my own. Finally I was desperate and found Angel Paws and they were very kind and took her in last minute. Bella looks all fancy now :)

Zero stars is more appropriate!…read more My daughter's sweet dog was severely stressed and vomiting and had diarrhea as soon as he came home from being groomed there. The groomer he had previously had quit and the groomer that day said she was overwhelmed, and even though his appointment was at 10am it would be 3pm or later before I could pick him up. He is now at the U of I vet, on an iv, and being treated for dehydration. More tests will be run Monday, so he has to stay at the hospital for two nights. Do NOT take your dog there for grooming or boarding! The place is filthy and the customer service is terrible. Their kennel dogs were stuck outside in the heat. I could hear them all yelping and felt so sorry for them. I should have turned around and immediately left. If you just drive by the place, you will keep on going! It is NOT worth the convenience to go there. They should pay the vet bill too! I am so upset for my daughter and her dog. I am convinced this place mistreats the animals entrusted to them! Go to grooming by Jessica instead!

Please let me preface this review by saying that I do not usually give 1 star reviews. That being…read moresaid, I would give this place a zero if I could. I made the appointment and came to drop off my dogs at 8 am. When I saw the outside of the place I wanted to just keep driving, and I just should have listened to my instincts. This place should be called the Pet Shack because its literally a dirty, run down shack. We came in and there was no one around. We waited and still no one and then finally we saw a little plastic door bell to ring for service. Eventually someone came down. This was not the groomer so I had to tell this person what to tell the groomer. They weren't rude, but weren't friendly either. What really got me was how run down and filthy the place was, I felt bad for the dogs that were boarding there because their cages were gross and had excrement laying all over the place. There was dog hair all over the front room floor, like big piles of hair, as if the floor had not been swept in a while. I really should have left at that point but I didn't, the dogs needed to be cut so I just gave in. I came back at noon to uneven and choppy cuts. I will never take my dogs here again and I feel guilty that I ever took them there to begin with. I should have read the reviews on Google because there are similar experiences posted on there. I don't know how anyone could ever call this place clean.