Good rates. I am a pittie owner and he was a safe place for me to leave my dog. I will use this…read moreservice again.

Reggie is the best my pooch staid for 6 nights would definitely recommend his business!!!read more

We took our dog to The Dog Den while we were on vacation over Thanksgiving. Not wanting to pick up…read morea dirty dog, we asked at the time of drop-off if he could be bathed and brushed before his scheduled pickup. They added it to the bill and we paid the additional charges. I was very disappointed to discover upon picking him up that the work we requested hadn't been done. While they refunded the extra money I paid for the bath and brushing, the guy processing the paperwork seemed like he couldn't care less that they were sending me home with a filthy dog-he just kept telling me the paperwork wasn't filled out right. He seemed more focused on shifting blame than trying to own up to the mistake or come up with a solution to keep us happy. Getting our money back was fine, but if I would have rather had a clean dog in my car and house. Our dog was happy to see us when we came to get him, but slightly reluctant to leave, which tells me that he enjoyed his stay there. I don't feel like there were any issues with the level of care he received. A simple apology regarding the bath and brushing would have gone a long way toward making this a five-star review, but the indifference to good customer service and the desire to not accept responsibility were completely unacceptable.

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

Who doesn't love a store where there are dogs walking around? PetSmart is my go-to for anything we…read moreneed for our dogs or our cat. They have a huge selection of food, toys, treats, and any other pet-related item you may need. Service is always great. The store associates are always available and are quick to help you find whatever you may need or answer any questions. Bottom line: it's a one stop shop for anything you need for your pets. Love this place.

Seriously don't go here. I am on a temporary work assignment in Champaign for 16 weeks. I needed…read morea dog groomer. I thought that PetSmart would be a reasonable option. It was awful. My dog has hair and needed a hair cut. The groomer did not follow any of my instructions. They also upcharged me $20 to use my own shampoo. They returned my dog with cuts and abrasions, most notably on his testicle and penis. My dog was shaking and spent most of the next 24 whimpering overtime some one tried to touch. Stay away. Go anywhere but here.

Our dog loves spending the night at Georgia's K9 Komforts. We like that he gets to play with the…read moreother dogs during the day and can tell he is comfortable because he's never overly excited to see us when we pick him up. He loves to give the staff kisses before he leaves. The day-care and boarding services are very affordable, and we've found the staff to be very accommodating in making a spot for our pup, even during busy holiday weekends. The facility is clean and the employees (esp. Mark) are all very friendly. I recommend this place to anyone looking for a reliable boarding service.

It was my puppy's first time coming to a daycare and she was very shy and scared at first, and when…read moreI came to pick her up she was a completely different dog. She loved her stay and will definitely be taking her again.

Ruff Dayz is a very welcoming place. The owners are very kind. The facility is very clean…read more Very pleased with Ruff Dayz.

Love all the photos and videos they post online of our dog having fun with all her friends! Clearly…read moreso much hard work goes into all their events like Peanut Butter Day, Puppy Bowl, and the birthday "paw"-ties.

I paid for some training for my dog back in July of last year, was supposed to have classes start…read morein August,they were canceled due to her becoming ill. I called, emailed left messages never got a response. So as of now she has my $200 and will not refund me my money. I would never recommend her. This has happened to others who have not gotten a refund either. Horrible company.

From the owner: Dog Training, Private Lessons, In-home Lessons, Puppy Obedience Classes, Beginner Obedience…read moreClasses, Intermediate Obedience Classes, Beginner Agility Classes, Intermediate Agility Classes, Advanced Agility Classes, Canine Good Citizen and Therapy Dogs International Prep Classes

I adopted one of my dogs from the CCHS, and I can't say enough wonderful things about this…read morefacility. I imagine they are working a shoestring budget but they nonetheless take wonderful care of the animals who unfortunately find themselves here. They have a rather involved screening process to make sure that the animals they adopt out really do find their proverbial "forever homes." When we adopted, there was a brief waiting period to avoid any impulsive adoptions, as well as a requirement that we bring in our other dog to meet our adoptee to make sure they got along. All of the staff were very friendly and you could tell from the way they interacted with the animals that they really care about all of the animals. Personally, I don't think I could do such heartbreaking work and maintain the kind, gracious, and dedicated demeanor that I have observed in the workers here. If you're interested in making a donation to the CCHS, you can do so here: http://www.cuhumane.org/donations/index.html

Adopted my dog there. He's an Italian Greyhound mix. That was 11 years ago. I think that these…read moredays it's hard to find a small dog at the CCHS.

I adopted a very scared shelter cat, Peach, 2 weeks ago. Late last week, he stopped using box and…read moreeating. My vet had given me guidelines for taking him to an emergency vet over the weekend. Kayla was so kind and helpful over the phone, it reassured me. Thankfully, over Sunday night Peach ate and used box. Even though I didn't need to take him in to the clinic, they were so kind and compassionate, I know where I will take my cats if I have an emergency.

Will not recommend to anyone. I took my dog in due to him not eating or drinking for days. His…read morestomach is extended and he gained 5 pounds, which if he is not eating he would not gain weight. He also has been stabile in his weight for many years as he is an older dog. I only took him here because my vet could not get him in for a few days and I did not want to pay thousands at U of I Vet Med. Spent $700 to be told he is dehydrated but nothing is wrong with him. As a dog owner for my entire life (my parents had multiple dogs when I was a kid and multiple had medical concerns) I know my dog and how he acts. To be dismissed about my concerns and told there is nothing wrong with him is concerning. I am now taking him to my vet due to the same issue as well as a massive bump on his ear that is causing his ear to droop and him being in pain. My dog pants when he is stressed and in pain and I tried to tell them this as well but this was also dismissed. Not only did I spend $700 to be told nothing was wrong, now I have to pay even more money to get the original problem looked at and fixed. If a thorough exam had been completed and my concerns were heard, my dog would have already had the treatment he needed, instead of being in pain and I wouldn't be out so much money for the same concern. I was also told by the tech I would receive a call the following week to check up and see how my dog is doing but have not received a call and now 3 weeks later have not heard anything from them. I took him to my vet, Country View, who just looking at my dog told me he had an ear hematoma. He had a severe ear infection that led to his ear drum being shut off. My vet answered all my questions, including telling me that him not eating and drinking was because he was in pain and had an infection. My dog will now have an ear droop the rest of his life because the infection was not caught. This is negligence on the doctors part at Sports Vet. There was no exam done because if there was he would have caught the ear infection which could have been treated for way less than $700 and my dog wouldn't have developed an ear hematoma. Sports Vet does not want to do anything to make this better and just say I'm sorry. What do you want me to do? Do better! Stop charging people outrageous amounts of money to find something so simple as an ear infection. Do your job!

Before moving to IL, I never knew a Deb. Since my move I've met 5 women named Deb. Remember the…read morename Deb. Deb is the owner and she is such a peach! I called Saturday night to schedule my cat for a groom and nail trimming and she was able to see me the following day at 10am :) I called her at 7pm so I wasn't expecting availability but I was pleasantly surprised. Depending on the cat and fur length you're looking at $ 40-80/cut and $10.00 for a nail trim. They also don't sedate any pets here which concerned me because my cat has trust issues and scratches you just for breathing. However, Deb assured me that her staff is well trained and could handle my cat. Low and behold, 2 hours and half my soul later my car is purrfectttttt. I am a returning customer and would recommend this place to everyone! They do recommend seeing your vet beforehand to obtain some calming agents for your pet if they are scratchers/biters. Since they're not licensed as a veterinary clinic, they do not distribute medication but if you have the medication from your vet you're more than happy proceed as needed and let them know :)

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Zero stars is more appropriate!…read more My daughter's sweet dog was severely stressed and vomiting and had diarrhea as soon as he came home from being groomed there. The groomer he had previously had quit and the groomer that day said she was overwhelmed, and even though his appointment was at 10am it would be 3pm or later before I could pick him up. He is now at the U of I vet, on an iv, and being treated for dehydration. More tests will be run Monday, so he has to stay at the hospital for two nights. Do NOT take your dog there for grooming or boarding! The place is filthy and the customer service is terrible. Their kennel dogs were stuck outside in the heat. I could hear them all yelping and felt so sorry for them. I should have turned around and immediately left. If you just drive by the place, you will keep on going! It is NOT worth the convenience to go there. They should pay the vet bill too! I am so upset for my daughter and her dog. I am convinced this place mistreats the animals entrusted to them! Go to grooming by Jessica instead!

Please let me preface this review by saying that I do not usually give 1 star reviews. That being…read moresaid, I would give this place a zero if I could. I made the appointment and came to drop off my dogs at 8 am. When I saw the outside of the place I wanted to just keep driving, and I just should have listened to my instincts. This place should be called the Pet Shack because its literally a dirty, run down shack. We came in and there was no one around. We waited and still no one and then finally we saw a little plastic door bell to ring for service. Eventually someone came down. This was not the groomer so I had to tell this person what to tell the groomer. They weren't rude, but weren't friendly either. What really got me was how run down and filthy the place was, I felt bad for the dogs that were boarding there because their cages were gross and had excrement laying all over the place. There was dog hair all over the front room floor, like big piles of hair, as if the floor had not been swept in a while. I really should have left at that point but I didn't, the dogs needed to be cut so I just gave in. I came back at noon to uneven and choppy cuts. I will never take my dogs here again and I feel guilty that I ever took them there to begin with. I should have read the reviews on Google because there are similar experiences posted on there. I don't know how anyone could ever call this place clean.