Debbie is an awesome pet sitter. She is accessible, easy to talk to & approachable, and Luna (our…read morecat) love her. While traveling she made sure we knew Luna was okay. She sent pictures of our cat and text informing us how she was doing. She is very profesional, really recommend her.

I've used Debbie for the past 3 months to help me care for my new beagle pup Bumper. She's…read more(Debbie, not Bumper) has been extremely professional, and also great about scheduling. Most importantly, my pup seems to like her, so that saves me a trip home in the middle of the day (and allows me to make long-evening trips). I obviously trust her with the keys to my house, and would recommend her to anyone looking for a great dog walker/sitter.

Janus is the most caring and dedicated pet sitter you will ever have the good fortune to meet…read more Caring for animals is her life-long passion, and you'll see it show in a million little ways. She's been doing this for a while now, so her process is extremely professional and tight, which means you can trust her and let her focus on what's important: making your pets happy. Highly recommended!!

I can't say enough good things about Janus and C-U Pet Sitting Service! I have complete confidence…read morein Janus. She has been my one and only pet sitter for several years for my four exquisite but needy cats, one of whom needs medication twice a day. She has taken the time to get to know each of them and what they like and need. After feeding, and scooping, and bringing in the mail and checking the house, she then spends time with each of them, playing with their favorite toys or grooming them in their favorite way. She does so much more than other sitters, and she truly cares about my creatures. I often have special-needs foster cats and kittens, and Janus takes care of them just as well every time. Janus checks in by email or phone to let me know how things are going, and I know that I can travel with confidence when Janus is coming over. My cats love her, and I wouldn't travel without booking Janus.

We needed a home for our pet MOUSE for just two weeks and no one would help. "Sorry," they would…read moresay. "I'm trying to keep mice OUT of my house. I certainly will not host one in my living room." One friend asked, "Do I have to touch it?" I knew she was not our girl for the job. I mean, we LOVE our little vermin. And so did Sharon. She has a big heart for animals, even our mouse. He didn't just have a place to stay for two weeks. He had a home-away-from-home. While we were away, Sharon even sent us a Christmas photo of our happy, healthy little friend. What a gal!

Kimmy's Cat Care (KCC) is truly exceptional! My partner and I entrusted our sweet cat to KCC's…read moreSharon twice now, for both a long and short trip, and we couldn't be happier. While away, I receive photos and videos of the cat having playing, purring, and just generally being happy. Sharon is clearly truly passionate about cats and cat-care and is also great with humans, too:) I'll be contacting Kimmy's Cat Care in the future for sure.

Our dogs had a fantastic time with the workers and other doggies. They sent us photos of our dogs…read moreduring the day. Dropoff on the weekends is between 7:30am and 9:30am amd pickup was between 4:30pm and 5:30pm. Dropoff and pickup went smoothly.

My pup loves going for daycare and boarding! The staff is always friendly and professional. We get…read morepictures and updates whenever he visits. I love that they provide ample playtime outdoors and give the dogs extra enrichment like water activities and even plastic playground equipment. The dogs are sorted into play groups based on personality and play type, ensuring a safe and enjoyable environment. We are so thrilled to have a place that we feel safe leaving our fur baby and that he loves going to as well!

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

We have had an overall great experience with the dog den. We've been taking our dog there for about…read morea year and a half now. He's a large (~80 lbs) coonhound who is fine around other dogs, but has some anxiety challenges with people. He's also real loud and tends to make lots of noise when he's left alone. He's boarded there a bunch of times, once for over a week. We always include the day care option for him, which is an extra cost but worth it for him to have the outdoor time (they have a fenced area that I believe they use specifically for day care) and socialization with other dogs. This is the only place we've boarded him, but we tried some other day care options in town and have been happiest with the Dog Den. The staff there knows what they're doing with our dog, and it's helped us to feel confident leaving him there. He started off feeling very nervous during drop-off, but now is excited to go and knows exactly what to do. I've seen some negative reviews about experience with staff there. The guy in charge is direct, which sometimes comes off as gruff. I get the impression he likes dogs more than people, and frankly I'm totally fine with that because he knows his stuff around dogs. I've seen him directly correct some staff behavior that made my dog uncomfortable (see anxiety mentioned above), simply by quickly observing his body language and understanding his specific needs. Other places have failed in this where the Dog Den succeeded. That's not to say the other staff there performs poorly, I've always been extremely happy with everyone there (he LOVES Carly- she's amazing and I hereby advocate for her raise). Just that my dog, like many dogs, has some specific needs. We'll continue to recommend the dog den for both day care and boarding, even though it's sort of out of the way for us. In my experience, their staff has shown to be very competent and professional with the animals in their care.

Good rates. I am a pittie owner and he was a safe place for me to leave my dog. I will use this…read moreservice again.

Reggie is the best my pooch staid for 6 nights would definitely recommend his business!!!read more

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

Bella looked great and was loved :) they did a wonderful job. She was shedding horribly and it was…read morevery frustrating trying to manage on my own. Finally I was desperate and found Angel Paws and they were very kind and took her in last minute. Bella looks all fancy now :)

I wanted to replace my vet clinic because it was sold to some large corporation. Good Friends was…read moreone of the places I called. I wound up making an appointment. They required a $30 deposit. I asked if the deposit was refundable. The person I was speaking with said that appointment could be cancelled and deposit refunded 24 hours prior to appointment. Since the appointment was 2 pm Monday, I asked if they were open on Saturday. The person I was speaking with said they are. That meant I could cancel 48 hours in advance by calling as late as 2 pm Saturday. A couple hours later, I learned that Good Friends is also corporate owned. I called at 2:14 pm Friday 10/11/24 to cancel, just a couple hours after I made the appointment. Another person answered the phone, and she refused to refund the deposit. After calling my bank to dispute the charge, I called back to give them another chance. Lydia answered and initially refused to give her name. Eventually she gave me her name and revealed that Good Friends is part of Heartland Veterinary Partners. I called Heartland Veterinary Partners and was unable to secure a refund. So now I have to file BBB complaint, AG complaint, and potentially a small claims action. DO NOT PATRONIZE THIS BUSINESS.

The staff were super kind and thorough with their exams!! They were able to examine and treat my…read morecat quickly and the prices were very fair (especially with the shelter discount!) I will be coming here again :)

We took our dog to The Paw Zone in July and it is #1 in our book. He doesn't like to be away from…read morehome but they were wonderful with him. We got pictures of him every night playing and I could tell he was loving all the attention by the smile on his face. The building is spotless and each dog has an individual room with a bed, not a cage. I know it is a little out of the way for most people bc it is in Fairbury but trust me it is well worth the drive. Everyone is so nice. Love The Paw Zone and will not take my dog anywhere else!!

I have been going here for years. I definitely recommend Paws Zone for boarding, baths, grooming,…read moreand daycare. The facility is great - indoor and out door areas for the dogs. The dog's sleeping areas are great. The owner has high standards including making sure all dogs are vaccinated. The only problem I have had is getting my dogs in for grooming. I solved it by making the appointment before I leave. We drive half an hour to get to Paws Zone. Try it!