Had to update my review -Uncle Al and his team r the BEST. I…read morehad gone to all the others b-4 Al, A & B Scissor hands is hands down number 1.

They did a great job on our new 4 mth old Aussiedoodle! We showed Al a picture of how we wanted…read moreNeo cut & he looked absolutely perfect when we picked him up. This was our first time using A&B Scissor Hands with recommendation from a friend and will be our groomer from now on.

Moved to the Champaign area June of 2014, called many places to see if they would board our two lab…read moremixes together. Found this wonderful place and have never searched for a different one. Recommend this place to anyone who asks about a boarding facility. P.S. Cash discount ;)

Our dogs had a fantastic time with the workers and other doggies. They sent us photos of our dogs…read moreduring the day. Dropoff on the weekends is between 7:30am and 9:30am amd pickup was between 4:30pm and 5:30pm. Dropoff and pickup went smoothly.

Before moving to IL, I never knew a Deb. Since my move I've met 5 women named Deb. Remember the…read morename Deb. Deb is the owner and she is such a peach! I called Saturday night to schedule my cat for a groom and nail trimming and she was able to see me the following day at 10am :) I called her at 7pm so I wasn't expecting availability but I was pleasantly surprised. Depending on the cat and fur length you're looking at $ 40-80/cut and $10.00 for a nail trim. They also don't sedate any pets here which concerned me because my cat has trust issues and scratches you just for breathing. However, Deb assured me that her staff is well trained and could handle my cat. Low and behold, 2 hours and half my soul later my car is purrfectttttt. I am a returning customer and would recommend this place to everyone! They do recommend seeing your vet beforehand to obtain some calming agents for your pet if they are scratchers/biters. Since they're not licensed as a veterinary clinic, they do not distribute medication but if you have the medication from your vet you're more than happy proceed as needed and let them know :)

Headline: Who treats their customers this way?…read more Grooming: 3-stars. Customer service: 0-stars. There are better-priced, kinder, and more professionally-run groomers throughout the C/U area. Money is better spent elsewhere. I haven't been treated this poorly by a business in a very long time. The groom took 90 minutes longer than expected, and I was not updated about a delay. The owner's response to my frustration about the timing was defensive, blaming of me and my pet, and took no responsibility for her company's delay in service. Who treats their customers this way? Finally, the groom was not done to completion as the fur around the face and neck was not groomed at all.

I had my dog groomed by John. He is amazing and takes great care in his wotk. And he cares about…read morethe animals.

Very friendly and helpful workers and prices are decent for a speciality store. They offer a nice…read morevariety of items for all types of pets.

We took our dog to The Dog Den while we were on vacation over Thanksgiving. Not wanting to pick up…read morea dirty dog, we asked at the time of drop-off if he could be bathed and brushed before his scheduled pickup. They added it to the bill and we paid the additional charges. I was very disappointed to discover upon picking him up that the work we requested hadn't been done. While they refunded the extra money I paid for the bath and brushing, the guy processing the paperwork seemed like he couldn't care less that they were sending me home with a filthy dog-he just kept telling me the paperwork wasn't filled out right. He seemed more focused on shifting blame than trying to own up to the mistake or come up with a solution to keep us happy. Getting our money back was fine, but if I would have rather had a clean dog in my car and house. Our dog was happy to see us when we came to get him, but slightly reluctant to leave, which tells me that he enjoyed his stay there. I don't feel like there were any issues with the level of care he received. A simple apology regarding the bath and brushing would have gone a long way toward making this a five-star review, but the indifference to good customer service and the desire to not accept responsibility were completely unacceptable.

Horrible Customer Service! Provides poor quality care for some of their dogs. Owner and employees…read moredisrespectful.

My pup has now gone to Jessica twice. We are definitely going to be regulars now and have standing…read moreappointments! I love how she schedules her day to really make sure she has her full attention on your fur baby. She also seems very sweet and kind, so I have a feeling she is that same way with my pup. Not to mention she listens and gets the cut right! I have gone to many groomers in the CU area and she has impressed me the most!

Jessica is absolutely AMAZING! We just moved to the area in January and we were really looking for…read morea good groomer for our pup Lucy. Jessica is fabulous and so kind. Lucy looked gorgeous after her first visit and we are so excited to bring her back in June! :)

Wish I could give more than a five star rating. Heather is an amazing and caring person. She does…read morean excellent job and she loves dogs. From baths to nail clipping, she does it right the first time. Even her clients(dogs) love her. When U leave your pet with her, they are in good hands, they will be very well groomed and smelling fantastic. Rory, loves going to see her. And so do I.

Great experience! I sent a text and Heather got back to me within minutes. I was able to make an…read moreappointment for Jasper the next evening. Jasper looked great and I will definitely return.

Animal Hospital at the Crossing is the best vet clinic that I've ever been to and I've had animals…read moresince I was a little girl. Ever since my husband I moved to Champaign we have been going to AHATC and have had nothing but fantastic experiences. Is it more expensive than some other vets in town? Yes. Is it worth it? Yes. Yes. Yes! Dr Stoerger takes care of all of our animals (a Greyhound, cat with kidney disease and until recently, our beloved rabbit.) Dr. Stoerger is one of the most compassionate vet's I've ever had. She is a younger vet, however, she is so intelligent and hungry to learn that you just know your animal is getting the best care available. They also have a VERY experienced vet in Dr. Davis, who Dr. Stoerger will often consult with. Recently, our rabbit passed away and the staff at AHATC were so compassionate and kind that I was taken aback. I recommend AHATC to all of my friends and co-workers. I honestly think they are the best clinic in town. Oh! We also recently had our cat groomed there, and that went well, too!

They were so nice to me; overall loved the experience. So gentle with my cats and courteous to me!read more

Seriously don't go here. I am on a temporary work assignment in Champaign for 16 weeks. I needed…read morea dog groomer. I thought that PetSmart would be a reasonable option. It was awful. My dog has hair and needed a hair cut. The groomer did not follow any of my instructions. They also upcharged me $20 to use my own shampoo. They returned my dog with cuts and abrasions, most notably on his testicle and penis. My dog was shaking and spent most of the next 24 whimpering overtime some one tried to touch. Stay away. Go anywhere but here.

This is one of my favorite stores to go to for my pets food and other needs. Pets are expensive…read more Always. And PetSmart always has a good selection!