Talk about pretentious and I'm from Bergen County. Overtly…read morerude and unwelcoming. Ridiculously overpriced. Hermes and Chanel are probably more affordable and had I been in either of those stores whether I was browsing or buying would have been treated with a glass of champagne and a warm smile I did see an interesting green wool moto jacket that I was interested in buying but I couldn't get past the b***** vibe. Not a soul in the store and I am including the three women behind the counter of a 900 square foot store. Not a Hello or Goodbye. This is one store to SKIP when visiting lovely Lenox.

My favorite store in the Berkshires, hands down. Pricey, but sophisticated...Fabulous…read moresweaters...Special & luxurious knits. Excellent sales associates, with an eye for style. Always on my list when visiting the Berkshires!

I've been wearing sneakers my whole life. Brand names like Converse, and no names like what you get…read moreat the discount stores. But I will look you square in the eye and confidently tell you that the most comfortable pair of sneakers I ever had were a pair of black Skechers. I wore them pretty much every day for years. I wore them to work because they didn't really look like sneakers. I wore them every weekend. I even wore them with slacks, a sport coat and tie on occasion. The only time I didn't wear them was on the very rare occasion I wore a suit. They were so freaking comfortable, so I was understandably bummed when they started to wear out on the heels. The left heel was the worst, because I actually wore out a hole in the sole, causing two things to happen. One was annoying and one was painful. Whenever I wore them on a rainy day, the wet pavement or sidewalk would cause rain water to enter that left sneaker through the holey sole and wick up into my sock. And walking around in a wet sock is one of life's big annoyances. The other problem I had was whenever I happened to step on a pebble or small rock with the exact same coordinates of that hole, the freaking pain would shoot straight up into the bottom of my foot as though I had stepped on a hypodermic needle. So that is why I walked into the Skechers store in the Lee Premium Outlets and walked out with two replacement pairs. I had the luck of walking into a "buy one pair and get a second for half price" sale. That's how I ended up paying $67.48 for two pairs of black Skechers that were tagged for $44.99 each. The store has a ton of options for men, women and kiddies, service was great, the selection and pricing was excellent. Hope you have as good an experience as I did today.

I made a purchase here for $70.98. I used my card as a debit and although on my end it said…read moreapproved they said it was denied. They suggested I do it as a charge. So I did. I got to my car noticed that the debit had come out right away and the credit charge was pending. The amount was being held against my balance as a credit purchase. I went back into the store to let them know that I was charged twice. I showed them that the debit went through and that the credit was being held against the balance. They said there was nothing that they could do. She assured me that the credit charge would just "drop off". She said it would show as a double charge. I told her that it won't show as a double charge because the other one was a debit and it had already gone through. She said there is nothing that they could do to release that pending charge. So they gave me the number to their customer service. After talking with the woman from customer service, who also told me there wasn't anything that she could do, she asked me to send her a copy of the receipt so I did. I also sent her a snapshot of my bank account showing that the debit had gone through and that the charge was being held against my balance. She too said that it was just "drop off". Do these people not know how bank account cards work? Apparently not. So Monday comes and the charge actually went through and the money was taken out of my bank account again. I called the store and explained it again to them and again they told me there wasn't anything they could do. They also said that it was against their policy to issue a refund. Um, they took my money and refused to give it back! I asked for the district managers number and I left a message and she still has not returned my call. So I called corporate. They said they had to turn it over to their IT retail department to check it out and when they make a determination they will contact me. I said the only determination they need to make is a refund. It's not even really a refund because they took my money and they didn't give it back so they kind of stole it when they refused to return it. So I did get an email response saying that they would refund the money they took in 3 to 5 business days. Now they took my money pretty quickly I feel like they should be able to get it back pretty quickly. Just be aware as I am not sure if this is some thing that they do all the time but it could be. Sounds like a scam. They should change their name to sketchy.

I have been a loyal customer for decades and never had a problem. Today, however, I brought in…read morewinter boots I bought three months ago because they were damp inside. The young woman who came over was clearly poorly trained in customer service or else failed to gain the most basic customer service skills because she immediately suggested it was my fault for not waterproofing the boots. I showed her the tag on the boots which says "Waterproof." Then she said it was probably my sweaty feet. She did not examine the soles or seams because she didn't want to touch my "dirty boot." When I asked to see the manager and followed her to the office, she shooed me away, presumably because she didn't want me to hear what she was going to say. The manager offered store credit and I would have had to give my boots to her then and there. Leaving me to go home in my socks? I told her that I was a loyal customer for many years and had bought footwear from them when I could have got it cheaper online, but I like to support local businesses. I told her that she had lost a customer. Next time I'll try shoes on for fit and then order online for a better price and hassle-free returns/refunds. Some local businesses do not earn loyal customer support.

I'm from out of state and needed a pair of running shoes. I'm glad I found this wonderful store…read more They had a great selection and the ladies there were wonderfully helpful in assisting me with selecting the right shoe. I'm happy with the quality of my shoes, and they gave me a recommendation For a good breakfast. I may not be back that way again, but I can't say enough about the wonderful service and the nice people that work there. I highly recommend family footwear!

Dave's is an active and open outdoors store for all things hiking, hunting, fishing. The store has…read morevery good layout and is in the center of Pittsfield, MA. Review: 5

Check online before buying from them, the pellet gun we got for our daughter was $150 without a…read morescope. If you buy it from the seller online it's $120 with a scope or $100 with pellets. Price gouging at its finest

This weekend while visiting the Lee Outlets we stopped in at this Lacoste store to buy some…read moreChristmas gifts. When we entered the store it was well stocked with items and the staff was pleasant, but the merchandise was not at outlet prices. We looked at some clothing that we had seen at Marshalls selling here for three times the price here. That being said, we liked the selection they had, but we didn't purchase anything because of the cost. In the future we hope to come back when it is not the holiday season and hopefully they have better deals.

This store isn't as large as some of the other specialty shoe stores in the Lee Outlets, but it's…read moreprobably my favorite in terms of selection, layout, and customer service. The prices are slightly higher, but I feel they are better quality shoes, at with respect to what I wanted. I require a wide, EEE width, shoe, and Clarks has a slightly better selection of these than the other stores. The shows I wanted were already 20% off, and I was able to use the Lee Outlets VIP discount brochure to get another 15% off, plus they got me started on a frequent shoppers discount card which will not expire. The shoes are comfortable, and the price was reasonable (for dress shoes).

It's my bag, baby!…read more I stumbled across Bella Bags while looking at Yahoo Green for some alternative shopping. I needed a small gym bag for the essentials: water, phone, keys, telemetry strap and iPod, but wanted something handmade or organic. I also wanted something that didn't look like a boring gym bag. I typed in organic gym bags and Bella Bags popped up. Boy am I glad it did! Can you say cute couture? These bags have some real sass and style; they're not your usual run of the mill blah bags. Bella Bags' sister website, begreenshopgreen.com sells the Organic Ts and shopping sacks, while Marcia takes care of the fashion! I'll admit, the web site's design is a bit simplistic, but where the website lacks, Marcia makes up for it with awesome quality and great products. There's no Bella Bags store yet, but Marcia told me that one is in the works. For now, you'll have to shop on the web or visit one of the stores that sells Bella Bags, like Candy-Plum in NY, Le Petit Garage in NJ or Berkshire Fine Handcrafts in MA. My bag came in 3 days after I ordered it and I was in love! It's the perfect size and so unique. I had some burning questions when I went back to the website, though. I e-mailed Marcia to inquire as to why the photo of my bag was no longer up. She got back to me right away; here's the transcript, you might find it helpful: "Hello Angela - First, I'm so glad you are happy with your gym bag! All of my bags are one-of-a kind, so once a bag is sold - the exact same bag (fabrics and layout) will not be made again ... that is why your particular bag has been removed from the items available for purchase. I completely understand your frustration when it comes to seeing something you want but being unable to purchase it! The pictures of the bags on the main page of the boutique are just an example of the styles - unfortunately, if I were to put pictures of bags that are currently available, I would have to change the picture daily or even several times a day as the bags sell! I do make custom bags - so if you like a particular style and fabric, I can make it like you want it. It just won't be exactly the same as any other bag I have previously made! I currently have a several week waiting list for a custom bag, but if you are still interested - let me know! Thank you again for your order and if you have any questions, please don't hesitate to contact me again! Have a lovely day! Kindest Regards, Marcia Bella Bags " What a sweet gal! Now that I know that the bags are here one day and gone the next - I'm so obsessed!! I've found a few more that I'm in love with and I just don't know what I'll do if they end up on someone else's arm. Hi Piggy Bank, meet Hammer. Ouch! That's gonna leave a mark!

In case you weren't aware - living in Great Barrington isn't exactly the most exciting thing you…read morecould do with your time. But there are some ways to make it a bit better. One of those ways is the outlet mall in Lee. Sure - it's not Woodbury Commons or Leesburg Corner - but when you need a quick shopping fix it sure beats K-Mart on US-7 or the former Ames (also on 7). Cute panties, tanks, coats, jeans - all for a fraction of what you would pay at the mall (not that you're anywhere close to a suitable mall anyway - so it's a win-win situation!)

Has cheap clothes. Their discount discount section is a little sparse, but they have tons of…read morejeans. TONS OF JEANS.