Appreciate the convenience of getting my truck into the shop in a timely manner but the service…read moresucks, brought it in with the known codes the check engine light was running, informed the shop of the codes all to be charged $168 to rerun the codes they always knew and had the paper copy for then to not even fix the problem that came up on the diagnostic scan. But to turn around and try and charge $300 for a battery which the battery is new, we just bought the truck 3 months ago. Then to do an engine flush-which may have been necessary if the sensor was fixed and the screens were cleaned and then to do a full synthetic oil change when the oil change was just done as well. And the best part is the check engine light came right back on no more than 2 hours after picking up the truck. Absolutely a joke of a shop, way overpriced and like to dig for everything else to nickel and dime you overman actually fix the problem!!!

If I could give negative reviews this would definitely be one! My estimate was no where near the…read moreofficial pricing. costed me what it would cost for 4 tires only on 2 tires . Definitely suggest somewhere else where they will help you not help themselves !

Just had struts put in. When we went to pick up the vehicle, the battery was dead and the…read morewindshield wipers wouldn't work (which were working prior to bringing to ATF). Brought the vehicle to a different shop and were told that whoever did the struts forgot to reconnect the windshield wiper motor.

I had a great experience with the team at ATF tires and Service. I had my Kids car and it needed…read moresome exhaust work(it has after market exhaust). I have been to 7 different places and everyone said they could not fix or wanted to overcharge and rip everything out and put stock back in(one of the bids was over $5000). The team took my call(Allen), came out to my car looked at it and then called me back in less then an hour with a reasonable solution to fix it. I love the customer service and help!! Give them a call!!

(Original Review) The wheels would have been great, if…read morethere hadn't been a manufacturers defect. Unfortunately, we bought the wheels a couple of months before installing them, assuming they would be great. When it came time to install them 2.5 months later, we found out there was a bad manufacturer's defect in one of the wheels that could be seen with the naked eye. Also, it was severely out of balance and the wheel cap didn't fit. Customer Service was super lacking. Phone number just leads to voicemail or referral to email them. Emailed them, and they basically said "not our problem, it's been over 30 days, you have to contact the manufacturer." So, we did, and the manufacturer's representative said "it's no big deal, we will replace it, but you do have to go through Custom Offsets." Ultimately, the ONLY option they gave us was: We had to pay for another new wheel, wait for it to arrive, make an appt and pay to have the tire swapped, and pay for shipping to send it back so they could "inspect it and refund us." Long story short, they sent updated every 2-4 days for nearly a month saying "the inspection hasn't happened yet" (keep in mind, the defect was VERY apparent). Finally, we called VISA and submitted a dispute (after 6 weeks of back and forth with this terrible company). They looked over our documentation and agreed that Custom Offsets was wrong, approving the dispute amount for the one extra wheel we were forced to purchase) Ironically, the SAME DAY VISA opened the dispute, we received an email from Custom Offsets saying the inspection was "complete" and the refund was being issued. I have to believe this was NOT a coincidence. I guess you just have to get the big dogs at VISA involved before they quit playing games with you. Save yourself the time and effort and buy from someone else. (UPDATED REVIEW) After posting reviews online, a representative from Custom Offsets reached out with a sincere apology for our troubles.  He was very nice, and even offered to send out an extra wheel for future use in case it is needed.  This gesture was appreciated, but I do wish they had put more of that effort in the first stages, before having all of the troubles along the way... It would have been the difference between a 5 star review and a 2 or 3 star... We understand that things happen, but the response from the company makes all the difference.

ordered rims from these guys they had a great price but I should have seen the red flag with that…read moreanyways but laced order for some 24x12 inch rims with lug nuts was waiting patiently for my rims I get a call for a delivery I decide to go pick rims up instead I get to the place for will call and bam it's a pallet of tires not rims! I looked at the BOL they had a pic of the rims I ordered but sent tires instead! on top of that they way over charged for the said tires like double what they retail for! Disputed the charges with my bank as I was charged for one thing and recei something totally differen! bad busines!! waiting to hear back from them about this F**k up!

We've "shopped" around over the years, but stopped once we tried Cair. They are so good to us, we…read morenever doubt we have the best service and the most fair price. We went in today praying it wouldn't be too expensive - the engine light was on. It turned out an engine sensor had to be removed and cleaned, and we were a bit low on oil. They took care of our car and didn't charge a dime for their time. Who does that?!

Excellent service from reliable and knowledgeable mechanics. Nice small town family owned business…read more Quick scheduling my vehicle and quick with repairs. Reasonable prices and are excellent customer service.

On a long road trip up to Door county for the fourth when the AC in the car unexpectedly stopped…read moreworking. Given the fact that it was 90's outside and we still had a several more hours of driving over the weekend, we decided to look up a place in Green Bay to see if they could take a look. Auto Select popped up on Yelp and we called. Even though all appointments for that afternoon were booked, they agreed to take a look for us. We got there an hour or so later, left the vehicle, and walked across the street to Dunkin Donuts to wait. About 15-20 minutes later, through the window at our table, we saw one of the mechanics not run but actually SPRINT to the car and pull it up to the garage for service. This place was not lying about their exceptional service. They kept us in the loop via phone about the areas of the car they were inspecting and what the associated costs would be. Ultimately we ended up having to replace the compressor, which was a bummer as it was not cheap, but the price they quoted was fair and we were happy they had the part on hand. All in all, only took 2-3 hours and we were back on our way. AC is working again and we were happy to be kept cool the entire holiday weekend. Thanks Auto-Select! Side note: If you need a place to wait, would recommend Wise Fools Pub down the road. $2 beer on happy hour! Can't beat that price!

Don't recommend took my truck in and they left 3 out of the 6 lug nuts on one wheel lose wont be…read moregoing back that's for sure

Our family frequently brings in our vehicles here for multiple jobs. Everyone is extremely…read moreknowledgeable and provides excellent service. Great communication on all ends regarding any issues or pertinent topics of concern for your vehicle. I would absolutely recommend to anyone in need of top end automotive technicians.

From the owner: *Air Conditioning Service*Air Filter Replacement*Alternators*Batteries*Belts & Hoses*Brake…read moreInspection, Service & Repair*Charging & Starting Systems Diagnostics*Diagnostics*Differential Service*Drive Axles*Electrical Diagnostics & Repairs*Emission System Repairs*Engine Service & Repairs*Fuel Injection Cleaning*Heating Systems*Oil Changes* Lube Service*Radiator Service - Coolant *Antifreeze Change*Flush*Radiators*Scheduled Maintenance*Starters*Suspension*Timing Belt Replacement*Tires*Transmissions*Troubleshoot Check Engine Lights*Tune-ups*U-joints*Water Pumps*Wheel Balance

Nick A was a great help throughout purchased and finance option can't wait to get another set of…read morewheels and tires with these guys

HORRIBLE CUSTOMER SERVICE! I placed an order for new tires at 4am. After realizing they were not…read morethe correct tires, I immediately submitted a cancellation just a few short hours later (4 ) via email because they do not list a telephone number. Not long after, I receive a voicemail and email from Dylan, a customer service rep. I immediately call back to complete the cancellation. After explaining the situation he asks to "Place the order on hold" assuring me that it would not ship. This would give me a chance to speak with my husband and determine the correct tires. He also says he will follow up with a telephone call the next morning. Here's the problem, he did not call nor email the following morning and now I know why.. I contacted him again via email later that day with the correct tires to order. I receive an email back stating " unfortunately the tires shipped and are on their way. Have a great day" as if that were my only option. I respond to him stating that was unacceptable, that I would decline the delivery and would be disputing the charges if I did not hear from a manager that day. I then get a response back from a different rep telling me that I will have to accept the delivery and ship them back at which time they could process a refund once received. Additionally, that I should not dispute the charges or I will have to wait longer for a refund. I then call in and speak to another rep who tells me unfortunately the order was not cancelled in time! Total crock of ****! I have yet to hear from a manager. I will definitely not be accepting a delivery for a product with less than half the quality of what I need nor have to deal with the hassle of returning them!

They will say things are wrong with your car that are not wrong and try to scam you for more money…read more I do not recommend using them. They will get the job done. If you already know what's wrong with your car and you tell them what you want they are not bad mechanics but if you go there and you don't know what you're talking about they will take advantage over you and screw you for every dime. I needed to get my axle fixed and I knew exactly what was wrong with it. I took it there and they told me everything up to my steering column was gone and needed to be replaced. The bill was about $2000 is what they quoted. And they try to convince income for me that everything needed to be replaced when it did not. Everything is just fine other than what I came there for.

DO NOT GO THERE I REPEAT DO NOT GO THERE. first of all me…read moreand my whole family we all go to the auto select in neenah if we have any issues with our cars, But recently i took my 2008 infiniti g35x to auto select in neenah and have them look at my car because the interior lights wasnt working And the license plate lights weren't working... but while my car was there they told me i need to get my catalytic converter Fixed and i got it fixed spent around 1500$ on it but when i picked up my car there was a check engine light on. I told them And they looked at it and RESET The check engine light and told me to come back if it turns on again. So i left with my car and brought it back the next hour because the check engine light turned on again and they reset again and told me to come back the next day if its still there. So i brought my car back to them the next day, NOW they told me i need to replace catalytic sensors too and i would have to leave my car there because they had busy schedule.. understandable BUT IN NIGHT TIME WHEN I GOT DONE WITH WORK AND I WAS DRIVING PAST AUTO SELECT IN NEENAH I DIDNT SEE MY CAR THERE IN THE PARKING ALOT OR IN THE GARAGE and i could sleep all night knowing someone is out there driving my car pushing on it or misusing it because its NOT THEIR PROPERTY when i confront them the next day about my car not being there lastnight "they kept refusing said they parked it in the church parking alot because their parking lot was full, but wholetime the parking lot wasnt even fully full there was still 3 to 4 car parking spots were empty in the parking alot.. and i even paid for the sensors and have them put it on my car.. so my girlfriend can finally drive my car but the check engine lights was still on.. so i left and brought my car to the bergstrom and They kept my car there for week and test every single part on my car and they said the check engine light is keep turning on because of the bad catalytic convertor PART that auto select put in. So i went back to the auto select and ask them if they can look at it n replace the part BECAUSE I HAVE 3years part warranty on it. talked to Anthony and the onwer they kept interrupting me and wasnt trying to listen or hear anything they being really RUDE about it.. they didn't listen or do anything about it.. i spent over 4000$ and still the check engine light still on because of auto select.

Cornelius and Charlie and crew always take such great care of our vehicles. We appreciate the…read moreskill and care the team has

I dropped in to the Northland Avenue location to check out an unexpected tire problem. They were…read moreable to work me in to the schedule and provide excellent service at a very reasonable charge. Thank you so much!