I have bought my prom dress, wedding dress & all my husband's tuxedos were rented from here!! They make you feel at home when you arrive. Ask you all the questions to get you started on why you are there. I have loved this place since day one. They help you try on 12 dresses if you would like with a smile on their face. They are a great group of ladies that want you to feel pretty. (If you need alterations ask about the lady in west) they will know who you are talking about. There store is always clean. read more

See all

We had such a wonderful experience here! Elizabeth was great! Helped my daughter find THE dress for her wedding read more

JoAnn's Bridal - Bridal Near Me - West, Texas

This was my first time going wedding dress shopping and I was devastated at how I was treated at this place... The young and unprofessional girl who was supposed to help me find my perfect dress for my special day was not helpful at all. In fact, she was quite the opposite. Every question we had was answered with a "uh" "I don't know" or "we don't do that here." SO UNPROFESSIONAL!!!!!!!!!!!!! I was HEARTBROKEN at how the appointment went. The website was very misleading on how the appointment was supposed to go. They said they would have mimosas for us, and did not. I tried showing our "helper" what style wedding dresses I loved on my pinterest board and she would not even look... she was more interested about telling my mom how she wanted HER wedding to look??? They had no petticoats to put under the wedding dresses? They had no wedding shoes? I asked if they could hold the dress that I wanted for a little while so that I could actually go get shoes, and a petticoat (which they failed to provide for me) and the young helpers response was "We don't hold dresses." but y'all can hold my $50 and not provide me anything to see myself in the perfect dress? HEARTBROKEN!! They had MINIMAL wedding jewelry that is so cheaply made, it broke as soon as I got home... (I didn't want the jewelry since it was so cheap and not my style, but I was getting my $50 deposit back after being treated SO poorly) I even texted them first and tried to explain how heartbroken I was and I was met with the "our policy" bullcrap. IT IS NOT ABOUT YOUR POLICY!! IT IS ABOUT Y'ALL RUINING MY EXPERIENCE!!!! The $50 was not even my biggest problem, it was how POORLY the helper was treating us and the lack of help we received. I do not do business with people like this. I was hoping for a great first experience with wedding dress shopping, but Joann's bridal literally ruined the whole thing for me. After the nightmare that was a sorry attempt to shop there, I reached my limit and asked for the owners number which I was denied. Cool. I have a couple friends getting married soon like myself, and I have already let them know to not even bother shopping here cause it is a waste of time and energy to even step foot into the hell hole. Heartbroken about my first wedding dress experience, frustrated, and beyond angry. Do. Not. Shop. Here. (Unless you want to be treated like utter crap by unhelpful young girls who do not know how to do their job) (No manager or owner has contacted me to apologize or offer any help, but I am not surprised) read more

I had a wonderful experience shopping here with my family. The consultants were all very sweet and they did a great job pulling dresses for me. read more

Amazing experience! Huge selection of dresses in every size and absolutely excellent service. We went to David's Bridal first, and left disappointed (in the selection and service) and empty handed. Called Jo Ann's to see if we needed an appointment, the very pleasant lady said we could do a walk in without a problem. Twenty minutes we walked in the door to a very friendly lady who greeted us and immediately assigned us to a style consultant (Crystal). She was attentive and really listened to what my daughter wanted. She made some great recommendations and stayed with her the entire time, even though they were quite busy when we walked in. As a matter of fact, we even received extra help from the other employees when it cleared out a bit. We found the PERFECT prom dress and left feeling really great about the entire experience. A couple of things worth mentioning (but doesn't effect my 5 star rating). It's not a huge place, but they have managed to maximize the space and pack a ton of dresses in there). They don't do alterations on site, but they do have several people they can recommend. Prices are slightly higher than David's Bridal, but the quality and awesome service more than makes up for those few dollars. read more

Dee Dee was amazing! She helped my best friend find THE dress and went above and beyond to make sure she was able to envision exactly how dresses would be after alterations. She also did the best job of all of the places we have been of listening and bringing out dresses that fit the vision of the bride. She was very friendly and made us feel like the most important party in the building. I'd recommend JoAnn's and Dee Dee to absolutely any bride! read more

Five stars! Adorable consultants, very doable prices. My sister came here for a last minute bridal appointment, and despite being super slammed with prom appointments, they let us in and were sweet as could be. My sister purchased her wedding gown and it's gorgeous. She'd just had an appointment go sour in Waco and wasn't having fun until we got here. So you know - They do not allow photography, but are very kind about it and allow you to take photos once you choose "the one." Really glad we found this spot! read more

Great experience! Very welcoming and they had a kind and welcoming staff of ladies! Definitely will be returning!

While my daughter found a beautiful dress, everything else was a nightmare. I believe the dress my daughter decided on must have been "buy off the rack" only. The dress was a size 10 and my daughter is a size 2. The sales associate started to measure my daughter, but the manager came over and said oh you don't need to measure her this dress will fit her. When I went to pay for the dress I questioned the manager about the size but she insisted the size was not a problem. Then I found out that they don't even do alterations there. So after a few months we got a call that the dress was in, which I believe was the one off the rack, and we proceeded to go get it altered. The man at the alterations store asked me why I would buy such a large dress for my daughter! I ended up paying $1,000 to have my daughters $1,100 dress cut down to fit her petite figure. I did call the store and told the owner I had to pay $1,000 to alter the dress to which she said, "Please tell me you didn't pay that I can find you someone cheaper." Seriously? read more

I came in without an appointment and they let me come in and try on dresses anyway. They were so sweet and helpful since I didn't know what I wanted. They offer so many gorgeous dresses and helped me pick out some I didn't think I would but ended up really liking. read more

I really hate giving out 1 star reviews, but this experience was so strange i had to... Let me start off by saying i really wasn't excited to shop here from the get go because they don't carry the designer that i really wanted to try on but my mom bought her wedding dress from here (20 years ago) so i told her i would give it a chance.  When we walked in i was surprised by how small it was.. the entire bridal section was like only on one wall - what!? I immediately turned to my mom and gave her the evil eye. The sales lady (cant remember her name, but she was an older woman) greeted me asked me the normal questions (where, when, budget, etc) She asked for what style i was liking and if i had any pictures, i showed her a few pictures of the two that i really had my heart set on which both were Maggie Sottero's... she said she could pull a few that were "similar". She brought 3 back in the dressing room and i was stunned, they were NOTHING like two i showed her. I did try them on to appease my mother. the fabric felt and looked cheap, didn't lay right and was just a big mess... after trying on she asked if i wanted to look to see if there were anymore i would like to try, i told her honestly my heart was set on the Maggie Sotteros and that i was going to go to elsewhere to look, she then told me that she could order Maggie Sottero's that she just didn't have any samples to try on - i was immediately alarmed... what store can order dresses from a designer that they have no sample pieces of??? Sketchy!!!! i told her i obviously wanted to try on before buying.. she said i could go try on somewhere that does carry samples to see what size i was and then order from her because they can get a better price then any other stores. right then and there i was done and couldn't get out of there fast enough.. sure enough i checked Maggie Sottero's website and they are not an authorized retailer! BEWARE!!!! i bet the dresses they get are counterfeit.. the website even says beware of stores that are not authorized because they are knock offs!!!!! I went to Georgio's, tried on the exact dresses i was looking for and said "Yes to the dress". Hassle free. Great selection. Great customer service. read more