1. After 5 Formal Wear

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Robinson, TX

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After 5 Formal Wear

5.0 (3 reviews)

Services - After 5 Formal Wear

Clothing reproduction

Custom tailoring

After 5 Formal Wear Photos

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Men's Wearhouse

Men's Wearhouse

(16 reviews)

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Very disappointing experience with Men's Wearhouse. We had my husband's jacket altered for a…read morewedding, and when we picked it up, the sleeves were noticeably too short and the jacket did not fit him properly. I'm not sure how the measurements were taken, but the alterations were clearly not done correctly. The frustrating part is that we picked the jacket up right before the wedding, so there was no time to bring it back and have it corrected. I called the store immediately after we got home and explained the situation, including that the wedding was the very next day. I was told that it would be fine to bring it back on Monday. When we went in on Monday to return it, we were told they could not refund us because the jacket had been altered and they could no longer resell it. We were given store credit instead. I understand that an altered item may not normally be returnable, but in this situation, the reason the jacket could not be used was because the alterations were done incorrectly in the first place. We shouldn't be stuck with store credit because of an alteration mistake made by the store. At this point, we'll use the store credit, but we will be taking it to a different Men's Wearhouse location where hopefully the alterations are done correctly. Definitely a frustrating experience, especially when we were preparing for a wedding and were relying on the store to get the measurements and alterations right.

Their customer service was diabolical. They didnt measure the soon to be groom and the lady just…read moreasked "Well are you just going to go somewhere else?" Proceeded to one of the groomsmen in the complete wrong size after insisting that is was his right measurements. I do not recommend this establishment.

After 5 Formal Wear - bridal - Updated October 2026

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