Long wait times, bad customer service, cheap aftermarket parts. My ignition broke and I called…read moreahead to see if they could fix it, they said yes, this was the beginning of my nightmare. It took 6 days and I had to call everyday to get any sort of updates, they rebroke the piece they fixed making it take even longer. They then gave me a crappy key that doesn't fit my doors, or key fob and now my key fob won't work so I'm locked out. They suggested I watch a YouTube video to fix it, if I could give 0 stars I would. Do not recommend!

Very special thanks to Zach. Exceptional service, thanks again for helping so very quickly.read more

I was stuck at 12am in the middle of an intersection at the end of a winter storm and Kieth came…read morequick and ready. He towed my car to my home. very very good experience

Worst experience of my life. I would not hire them to do anything. Bought a used excursion from…read morehim and he lied. I asked if it was a salvage vehicle and he said no and showed me a clean title. Turns out vehicle is salvaged and title is no good. Called him back and he told me too bad so sad and hung up on me. Contacted police and they said it is a civil matter. In process now of sueing... don't walk, run from this business!

I've been here multiple times for routine service and have had 0 issues. The staff are friendly and…read moreprofessional, and get it done pretty quick. Thank you!!

They were good a few years back. They broke his ignition coil on my son's mercury mountaineer and…read morealso left the old radiator cap under the hood. We will not go back again. Also wasn't a fan of their service advisor Juanita.

I had my Lexus GX tires replaced from this place. Team there is very professional and I was able to…read moreget good deal as well. I would highly recommend this business for new and used tires. They also do Maryland state inspection as well.

Excellent and prompt service, every time I go! The owner is extremely friendly and helpful.read more

Blew out my tire, but I was fortunate to be close to Gillette. Tire was beyond saving, but they…read morewere able to pop on my spare while they got the tire I needed. Very reasonably priced. I will come back for future needs

Management.. The owner is a good business man..There was…read moresome confusion where I was wrong and he made everything right.. Plus the staff knew there stuff..good place to go for your tire problems..

I've been here twice and I have to say they are excellent. Great prices and fast service I will…read moredefinitely be back when my baby needs some new tires. They plugged my tires good.

Called at 4:30 to get a price for mounting tires. Price was good, so I decided to go there and get…read moreit done. Showed up at 4:50 and the door was locked, lights were off, and place was empty. Supposedly they don't close until 7pm. Just went to another place down the street.

The staff @ K&K took good care of me & they are easy to deal with not to mention reasonable.read more

K&K is hidden on a sleepy little back road past the bowling alley, but easy to find as it's right…read moreon the corner and the only thing there. Also unmistakable as there are cars and tires everywhere, making it look one step up from your uncle's backyard. There is a sign directing you to service in the back, so if you're a first timer you'll automatically follow that in only to get waved back and told to get in line behind the regulars who know how their operation works. Then you will notice the cars parked at the stop sign across the way. That was a little annoying as with all the cars everywhere there was no real way to tell the customers apart from the workers or even the neighbors. However, from the time I arrived to the time I spent in line to getting worked on and paying and leaving was exactly one half hour. My tire had a nail in it and I figured I would be spending my entire Saturday waiting for it to get fixed. They have an impressive and efficient operation, and they had that tire off, examined, and patched - not plugged - practically faster than it takes me to pump my gas. I was also impressed at the ridiculously reasonable price they charged me for that service. Now that I know where they are, what they do, and how well they do it, I'm going to be happy to line up as one of their regulars.

On 11/12. Sold me a tire that went flat the next morning. They will not give your money back. Said…read morethey will fix but what can I do with another tire.

I drove from the eastern shore to Gore to have the 37 inch tires balanced on my Jeep because nobody…read moreelse was capable of doing it right. They took great care of me and did it quickly. I highly recommend this shop.