Thumbs up to Cornerstone Flooring for the installation of our new floors…read more
But first, our flooring journey began at Floor and Décor. I will say, the people at the store were welcoming and helpful. Even the guy who came out to do the measuring to provide an estimate was nice. HOWEVER, the estimate took a good five days to get and that was after two last-minute phone calls from him (within five minutes of one another), each time asking about the same stuff we had already gone over. Needless to say, we became a bit leery.
When we finally did get the estimate, there was NO clear dollar figure attached and for us it created more questions than answers. There was no mention of demolition of the kitchen tile in the estimate, so we just figured extra costs like that would begin to add up.
NEXT!
A neighbor said a friend had a good experience with Cornerstone Flooring, so we went over to their showroom in Los Alamitos. It's small, but it does the job. We spent about 30 minutes there, picked a flooring we liked and left.
The owner Jim Dillon came out as scheduled on a Monday four days later, took literally just 15-20 minutes to measure and handed us a hand-written estimate on the spot. We were happily surprised at that and later that day he emailed us a typed-up copy.
The following Monday, the team of Omar and Luis arrived and were very pleasant to interact with, did a great job and explained things if we had any questions. They demoed the old laminate flooring throughout the house and kitchen tile, which was clearly noted in the estimate. And yes, thankfully, they move big furniture, but you need to remove some items on top and inside, which is more than reasonable.
Just for a space/time reference, we had roughly 1,100-square-feet of wood-look vinyl plank flooring and baseboard installed and it took 3.5 days...just as they said. I was hesitant to go with vinyl but found out two of our friends had done so recently and the installers said that about half the jobs they do these days are vinyl, so I felt better about our decision. It looks great and is easy to clean, which with pets is just what we needed.
Just FYI: Jim took a 10 percent deposit when we agreed to the job, half when the materials were delivered and the other half when the job was completed, which all seemed very reasonable. He even took back an unopened/unused pack of baseboard and credited us back $224. Thanks Jim!
I'm writing this review, so obviously we went with Cornerstone Flooring and are glad we did.
Plus, we feel good knowing we helped a smaller, local business in our town and know that they will take care of any issues that come up, if there are any, which we don't anticipate.
