Contacted iCrafts because they were local and seemed their products were great. Deadline was a…read morecouple months in the future. After initial contact to explain the project all seemed fine, we paid up front. Then they ghosted me for weeks. I kept trying to contact them so we could work out the details of the project and try with samples first because it was a tricky production. Silence. At this point I am panicking because I had already paid and I am running out of time. Then they come back with a suboptimal product, poorly produced but I had to bite my tongue because I had already paid and needed it for the event. A couple of months later, the product (a wall plaque) fell apart on its own, so reluctantly I contacted iCrafts. As you can imagine never heard from them. I had to find a new vendor to do it all over again.

They responded back to me within about 10 or 15 minutes. I appreciated the quick response…read more This is an update to my original review. I told the guy that I wanted to come out there and look at the materials, he said okay. I confirmed the hours. I got there and it was all locked up gated up so I called. He said he'd be there in about 5 or 10 minutes which actually turned out to be 15 to 20 minutes. A little hole in the wall literally, out in Glendale, took me about an hour to get there. He was not very pleasant, kind of rude. I started to walk out but they were the best estimate for my budget. I hope it was worth it and not a waste of my time. I have not received the product as of yet.

Terrible experience with this shop. They engraved my medal, but the engraving was clearly crooked…read more My husband picked it up and didn't notice until he got home to show me, but as a creative director and graphic designer by trade, I could easily tell. I mocked it up in the attached photo (the red lines are all parallel to each other and shown in comparison to the date on the medal). When I called to let the shop know, the man who did the engraving immediately denied that it was crooked without even seeing it. I explained that it was, but he continued to rudely and defensively insist otherwise. His tone was combative and dismissive, and at one point he even said, "Well, what do you want me to do about it??" To make matters worse, he ended the call by saying, "Well, have your husband come back for his $30 then. All this for just $30," in a condescending and dismissive tone, as if the issue wasn't worth his time or care. My husband did end up going back to the shop after my call, and he said that the man and his partner were both doubling down and insisting that the engraving was straight. They even asked two other people waiting in the shop what they thought, and both confirmed that the engraving was indeed crooked! We did get our money back, but in the end, they continued to disagree with my husband, never admitted the engraving was off, and never apologized -- even after others confirmed the crooked work too. Our issue is more with the fact that they were completely unprofessional and unwilling to take any accountability, which is especially disappointing given that this was an irreplaceable, once-in-a-lifetime medal. I would never trust this shop with anything meaningful or sentimental. If you have anything precious or irreplaceable that you need engraved, do not take it here. I was fooled by all the good reviews, and while I can't go back in time to fix it, I'm hoping this review spares someone else the same headache and regret.

Amazing fast service One hour $10…read more No parking but that's all of dtla Highly recommend

Needed a flashlight engraved with my name and employee number. I contacted Cherry Laser and they…read moretook care of me right away! The laser engraving looks amazing! Got it done very fast too! Than you cherry laser!!

I was looking for a local engraver that could handle aluminum for a Christmas gift. Fortunately I…read morecaught Clarke between projects and he was able to turn around my one off project in a day!! super awesome experience and flexible for the holiday. Very lucky. He has machines that can handle wood, leather, steel, aluminum, and others with access to all sorts of fonts and graphics. Highly recommended!

Couldn't recommend Artist Laser enough-- Trent really saved the day. I needed 13 Yeti mugs engraved…read morefor my moms 60th birthday, and they got it done on a tight timeline with an incredibly fair price. In fact the price was half what other Yelp business quoted. Quality and service were A+-- i'm trying to find an excuse to use them again, the cups were such a hit on our trip (just see for yourself). Perfect example of a business going above and beyond; I am extremely grateful.

Nice people but ruined my wedding gifts for my groomsmen. I sent sample artwork and was told that…read moreit would be no problem to do the engraving I was looking for. I then sent all art files for the engraving before dropping off the knives. I was told again, at the time of drop off, that my request wouldn't be a problem. After a couple of days, i received a photo of what was done. One was done with the sample art I had sent which was not part of the actual request, and another was ruined entirely because a different method of engraving was used. So far 2 knives were ruined and unusable. It's as if they were "figuring it out" rather than just be honest about their capabilities. They told me to come back with new knives so they can redo them. No thanks.

Jonathon was amazing to work with helped us out big time and will be using them again.read more

Amazing experience! Super friendly and knowledgeable! Was able to get my architecture project laser…read morecut in no time. Huge laser cutter beds too so was able to cut the materials for my project as one large cut.

Called to inquire about leather engraving and although they just do metal engraving, the person who…read morespoke to me on the phone was so kind. Highly recommend them since their customer service seems amazing!

Vik is the man! I am overdue for this review but I remembered how nice and awesome this guys work…read moreand skill is. Called because I needed to get a ring engraved and he took me in (more like squeezed me in). Place is located on the high floor. Have to take an elevator up. Make sure to bring cash. I remember I had to get some cash at the atm on the first floor. Parking is decent. Found one across the street with a parking meter. All I really needed was 30 min! Cool! The ring Vik worked on definitely made it unique due to his creativity and communication. Also, price is great! I definitely will be coming back! Good looking out Vik!

Great craftsmanship and wonderful service :) Quality is…read moregreat and they have a very reasonable turn around time. For something small they can have it in a couple days. Absolutely recommend!

Had a wedding and needed 4 wooden watches engraved and gave them less then 72hr notice. They did a…read morephenomenal job in less then 24hr hours! These guys have practiced their soul into the art of engraving and recommend them to anybody who needs to get something done in a timely manner and with precision. Thanks Guys!

Printing laser engraving did amazing work on a retirement bottle that I requested last minute. They…read moreprovided me with suggestions on their options for me and were not only quick to respond and finish the product, but they were respectful and kind at all time. Definitely will recommend this place and return!

HIGHLY RECOMMEND!!! I needed a whiskey bottle engraved for my friend's 40th birthday, and it was a…read morevery last-minute request on a Friday night. I walked into Precise Laser Engraving at 7:30 pm, and the owner, Berj, greeted me with genuine kindness. He kindly agreed to have it ready before 10 pm that same evening and, impressively, finished in under two hours. I was blown away by the speed, efficiency, fair pricing and exceptional HIGH QUALITY of both the engraving and the customer service. My friend was absolutely speechless when he saw the gift. I HIGHLY recommend Precise Laser Engraving; Berj truly went above and beyond. Thank you, Berj, for making this special gift possible!