Twice a week Trying to feel better Great PT Great therapists Awesome work I love these physical therapists read more

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Katrina has helped me so much. I 100% recommend and trust all the therapists here. They are skilled kind and highly professional read more

Cannot say enough about the professionalism, care, and service rendered. They take real interest and concern for your issue and design and mold customized therapies to address it. I highly recommend JMP read more

I recently completed several months of physical therapy for a surgically repaired Achilles tendon. I have nothing but the highest praise for JMP. The facility is clean and well-equipped, parking is easy, the office staff is courteous and efficient, and the therapists and their aides are without exception knowledgeable, skilled, friendly, and supportive. I am deeply grateful to everyone who helped me get back on my feet again, especially Emily, who supervised my treatment with expert care. If you need physical therapy, JMP has my whole-hearted recommendation. read more

Oww! A spot in my upper left back hurts. Out of nowhere. Damn that hurts. Did I pull something working out at the gym? I don't know. It will probably go away in a bit. Right? That would be no. And no lasted longer than I wanted to. After 3 weeks I had my first MRI. That freaked me out more than the guy that wanted me to get in his car while trick or treating when I was 7. No again, a neurologist visit and another MRI later and I earned a "prescription" to physical therapy. This place was the closest so it made sense. Having never gone before, I had no idea what to expect. I met with a therapist for my diagnosis to determine what should be done and how to proceed. I basically had some nerve blockage that was causing discomfort and tingling shooting pain in an arm and numbness in half of my hand. 6 appointments in with an equal amount left, major progress has been made. They start the hour session by heating the area of origin, initiating a deep tissue massage and then assign exercises that are tailored to help. None of my progress would have been remotely possible if not for Julie C. OMG! She knows her stuff and how to bring you back to Planet Health, which you should never take for granted. She more than earned her Masters. Her skill, understanding and bedside manner are beyond spectacular. The staff from A-Z are amazing, kind and excellent at what they have been trained to perform. It sure helps financially to have insurance which they accept. I would throw down more superlatives but they give you homework...and I intend to Graduate. read more

Jmp Physical Therapy - Where the rubbing happens. - Physical Therapy Near Me - Sherman Oaks, California

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Not a great experience. Out of respect for the recommendation from my doctor will just state basics. There are other reviews that reflect this information. Thank you This place is rundown; chairs worn with the fabric torn, workout equipment from another error, very old. The place has the feel of a summer camp infirmary, or 1970's hospital. The gal at the front, Roxanne, is typically rude, If you scroll through you'll notice there's about five other reviews that mention this. Why on earth this place retains an employee who has lost other customers is the most baffling of questions. Loyalty is lovely, but this is a medical business with patients... Rudeness should never be tolerated... nor ineptitude. The owner "Rocky" is sometimes unkind if one questions regimes that feel off or not right. Sometimes condescending. Overall feel of the place is something well past its prime; definitely not up on the latest in terms of physical therapy and wellness. l feel some of it is effective ... but oftentimes it was like getting shoehorned into an outdated series of tasks that did not help. There was also a general lack of compassion for the pain and discomfort patients might ecperience; it feels as if the owner has long since passed personalization with patients, and just falls into routines without any true personalization. Got more out of the adjacent acupuncture and secondary physical therapy that I was fortunate to get recommended to, when it was clear this was not going to completely do the trick. Many of their practices are highly outdated; front desk will still ask you to "fax" information, even though faxing pretty much went out about 4-5 years ago. You're not allowed to bring in hardcopies for the most part, everything has to be faxed because that's how Roxanne (and Ownership) know how to deal with it. If they make a scheduling mistake, or fail to call you back, there's one very pleasant gal in the back who will apologize profusely, but you'll never get an apology from Roxanne or the owner. In fact you might will get the silent treatment from Roxanne for the next few weeks if you have the courage to point out that she's made a mistake. On top of all this, they lose faxes from your doctor ... At least twice at the start of the session Rocky would not have updated information in my chart, and when I would insist that something new was added or requested from my doctor, he would disappear for 10 minutes trying to find it, and then come back and say "oh well, why don't you tell me what it is"... And then he would argue with what my doctor had recommended!!! These are prescriptions from doctors, NOT random requests ... Yet because they had lost the prescription, we would literally spent 15 to 20 minutes discussing that rather than just doing the physical therapy. And: if you have a small balance... for example insurance will cover a great deal of this and you'll usually be left with a balance of approximately seven dollars... They'll send about 10 notices thru the mail... One a week until they collect their seven dollars. So they literally waste about 50 pages of paper and postage and envelopes to collect their seven dollars. You'll know I'm not the only review that makes note of this wasteful and outdated practice. This speaks to the mindset of ownership... They seem to be stuck in a previous era and any suggestion that they do anything more productive or less wasteful leads to hostility. In reading other reviews from 4 years back I noted that there's one particular therapist people mentioned quite often, Katrina, who apparently left about four years ago. Again, read all the reviews (most are from 3-8 years back) to get a full picture. Definitely would recommend shopping around and seeing what is a right fit for you, before committing to a series here. Thank you. read more

Physical therapy. Great friendly people. Katrina is my therapist and she is amazing. It's even better because it's only 5 minutes away from my house and there's plenty of free parking read more

I have had arthritis in the knees and hip bursitis. Am being given heat, massage of area, and exercises. The atmosphere is friendly and professional. I have only had two sessions, but feel that Emily and the staff are knowledgeable and definitely will pursue my treatments with them. read more

I've been working with the stellar people at JMP Physical Therapy for several months following surgery on my right foot for tarsal tunnel syndrome and plantar fasciitis. Simply put, They Are The Best! Everyone has been top notch and I'm very grateful! 5 stars to My JMP Team! read more

I have been going to JMP for almost a year now and they have helped my injuries so much. I see Emily, she is knowledgeable and really works on my specific injuries. I came in there a total mess. I now am functioning most days with a low level of pain. They follow guidelines for COVID very well. Everything is clean and sanitized. Temperature checks and hand sanitizer stations. I love this place. read more

I have been a patient of JMP Physical Therapy on and off for the past 20 years, for treatment of congenital issues and post-surgical recovery due to those issue. It was their therapist who first determined that my overall Musculoskeletal issues were due to a syndrome while physicians at the same time dismissed my problems and without appropriate care. As the years have gone by, and more information has become available about my condition, the therapists, assistants, and aids, have modeled and remodeled my program to fit my needs and my aging. I appreciate their enthusiasm in my care, as well. The office and therapy staff are wonderful to work with, the facility is clean and continues to be mindful of changing universal health concerns. Parking is free and very accessible to the office. I highly recommend patients and people interested in personal fitness (which I've seen) choose JMP for their care and/or development. read more

This place is incredible! The staff will give you the royal treatment. I hope I don't need to visit this place again but if I do, I would go back there in a heartbeat. read more

Excellent physical therapy place . All the physical therapists are very knowledgeable and professional. The PT who mostly took care of me, Emily, was outstanding. Also the staff is very friendly and caring. I strongly recommend this place. Also, easy free parking. read more

I currently had a lot of back pain and as referred by my private doctor to come to JMP. After reviewing all the harsh reviews I had to absolutely come in and prove it for myself. After 2 sessions I was feeling absolutely amazing. Roxanna was super sweet and the staff was amazing. I was skeptical to come in but my pain was so bad I didn't care at all. I really appreciated the way they guide me into my breathing as they worked in my back. They are very attentive and know what they are doing. Chris and a Rocky are a total joy to be around. I highly recommend I had been going to another place I'm Chatsworth and I am stuck on JMP. My grandma will be having surgery soon and I am definitely bringing her here. PS the place smells super clean. read more

Pleasant, efficient, knowledgeable and keeps on schedule! I appreciated the personal attention to my odd situation.

Great place and everyone is super friendly. I'd recommend it to anyone who needs PT. I don't want to ever have to go back,but if I was ever injured and needed PT again, I'd be back there no matter what. read more

The lady Roxanna in the front desk. She never smile @ all even not friendly greeting. Did not like her sour attitude. Wow, how RUDE!. Maybe she did not like based on individual person's race. Physical therapist is not really helping either. Always the same position when u come in. read more

Julie and David are truly excellent, knowledgeable, and kind physical therapists. Everyone at JMP is really great and knowledgeable as well. Highly recommend any of their physical therapists. read more

Katrina is the best. Attentive, listens, and actually cares. The aids are great as well. I appreciate the time they take to make sure I'm actually doing the exercises correctly and if I'm not, to help me! I had tendonitis in my knee which happened at a personal training appointment at they gym. I had went to another PT place and it was not helping and I got frustrated and quit going. I had the injury for a year and went back to my doctor and he recommended this place and boy, am I glad I went! It was barely 2-3 appointments and I was already feeling much better. I finished all my appointments up there and am feeling 100% better. If I have any other issues in the future I will definitely be going back to Katrina. read more

Great experience, wonderful staff. When I first came in I was unable to take a few steps without loosing my balance. Julie, David, Chris, Rocky and the entire staff taught me how to walk again and in addition helped add strength to my core which enabled me to recover from major back surgery. The entire staff always treated me respectfully and with a smile, making what was a difficult rehabilitation a very pleasant experience. I highly recommend JMP if your in need of PT. read more

I love julie the physical therapist. She is amazing and caring but the receptionist at the front desk is beyond rude. Julie is a wonderful caring therapist but the front office -please be nice. read more

The best that could ever be said about a physical therapy group is that they truly care about their patients. Old, young & inbetween are all treated with respect and care. Plus they know their stuff. I recently had bi-lateral knee surgery followed by two quadriceps re-attachments and they have helped me to keep it all in perspective and encourage my every effort. If I or any member of my family or friends ever need the right treatment...........JMP is the best. They say that a fish rots from the head down (as in a company that goes under). Well in the case of JMP, their head,( Rocky) is what makes it all work for his staff and more importantly the patients read more

A huge thank you to the wonderful providers at JMP. Julie is a skilled, compassionate and empathetic physical therapist. Highly recommend to anyone struggling with orthopedic pain. read more

You can go ahead and breathe a sigh of relief; you are in good hands at JMP. It was so refreshing to be greeted by friendly reception staff, taken seriously by such professional therapists, and given individualized attention at each and every visit. I enjoyed my therapy visits and I was energized by my progress! Julie Craig was absolutely amazing and I owe my recovery to her and her team, Chris, Minas, David and Kevin. The facility was always clean, I always felt comfortable and safe, and I appreciated the respect that was shown to patients and employees alike. JMP is a class act. read more

After a back injury I looked for a good physical therapy place , I read some good reviews on Jmp and decided to try my physical therapy with them. I m in Jmp for several months now and I'm feeling great! Almost before my injury!the staffs amazing, caring and professional. Highly recommended read more

Fantastic, top notch facility. The staff is so professional and knowledgeable. I feel welcome and well cared for. My intake evaluations and insurance processing were a breeze. I was able to schedule my appointments exactly when I wanted. Every kind of machine you could imagine; everyone knows exactly how to demonstrate and guide me through whatever rehab and exercise routine my exceptional PT, Julie, deems necessary. I'm so glad I'm a patient here! read more

This place is so unprofessional they make you wait almost 2 weeks for a appointment. They tell you they would call you back a day before. Yah right I've been waiting almost 3 weeks and nothing. Don't bother your time with this place they just care about billing and not treating you at all. I will be calling my medicare to make sure I wasn't billed for your made up appointment. I figured this place was good because of reviews that were posted but sometimes they just flat wrong. read more

ALittle dated inside but nice chemistry between PT, assistants, and staff. I actually enjoy going there.

I rarely write Yelp reviews, and usually it's to complain, but as you can see by all the 5-star reviews, this place is fantastic. Julie is an incredibly skilled goddess. Everybody else is great (and personable), too. I've been there for three different conditions and they've been very helpful. I just can't say enough good things about them. read more

Katrina and staff have worked wonders helping to relieve the unexpected onset of excruciating neck pain. They are professional, and compassionate. An excellent experience. read more

I did my therapy at JMP after rotator cuff surgery. I was treated very well by a very professional staff and therapist. Rocky and his team were terrific and caring. The sessions were well planned and the staff was always courteous and helpful. My thanks to Rocky, Amber, David, Minas, Andrea, Emily and all of the staff that made PT fun and healing. If you need therapy for an injury this is the place to go... read more

I love the physical therapists here so I feel torn about this review. But If it weren't for how engaging, caring and knowledgable the therapists are, I would have written this over one month ago: This is my 3rd time using JMP. Usually, they have 2 people at the front desk. This time they just had Roxanna. She's always been rude but never to the extent that I experienced this time. She scolded me when I wrote down one of my appointments incorrectly, she refused to give me an email address so I could get her my new insurance information. The new card hadn't come so I had a letter from the insurer with all of the info. She said I had to fax it, even though I told her I do not have a fax. She shrugged then answered a phone call. She walked away from the desk, into one of the back rooms, and closed the door. Leaving me and a couple of others waiting. In the meantime, I asked someone else for an email, and she gave me hers. After all of that, it turns out that Roxanna hadn't even booked me for the correct body part. I was told by more than a few if the therapists that she has caused a lot if problems. The therapists apologized for her. I continued going even though now I was literally getting the silent treatment from her. She wasn't turning in my chart when I got there so my therapist wouldn't come to get me until I asked why I'm still waiting after 20 minutes. That happened 3 times. I was charged for the entire hour. I felt uncomfortable every time I came in. Finally, they had the second receptionist back in place. A couple of weeks ago, I came at my regular time but I wasn't on the schedule. When the second lady asked who gave me the appointment, I told her Roxanna did. Mind you, I wasn't screaming. I wasn't upset. I was just trying to make sure I didn't miss another week of therapy due to her mistakes. Roxanna stood up and yelled, "I never made any appointment for you!" Now I got upset. The manager brought me back to her office to make new appointments. I told her that she needs to take care of the other situation. Then she said it just seems like her (Roxanna) and I don't get along. I told her I knew about all of the complaint regarding Roxanna and her excuse that we don't get along is unacceptable. Im your customer and I need an apology. I have yet to receive an apology. I have been going to JMP for many years. 4 or 5 years? I've had 3 spine surgeries and a shoulder surgery. This company has no idea what customer service is. Maybe Roxanna is the owner's daughter, or wife. I called today to cancel all of my appointments. I spoke with Roxanna. She said okay very quickly. She probably didn't even infom anyone. Find another place to take you through physical therapy. There are facilities out there that don't act like they are doing you a favor by taking your money. Sorry if this seems like a rant! I am trying to tell the story so you can read what happened. Not just a, "they suck" comment and 1 star. Like I said, The PT's there are great. They should find another place to work too. I would follow... PS my insurance company pays nearly the whole bill. After all is said and done, I owe about $1.10. This company wastes paper and it's own money by not only sending one bill but multiple notices for $1.10. (It costs more than that to send the bill)...NEWSFLASH, JMP...it's cheaper to write it off. read more

I have orthotic shoe inserts. I needed a new pair. The manufacturer (Biomechanical Services) told me to go through a physical therapist to get new ones. My original PT in Santa Monica moved out of town. So, I figured I would find a PT closer to my house instead of trotting all the way down to Santa Monica. They gave me JMP's number and said they do a lot of business with them. I called JMP and explained the situation. I told the receptionist (whose name I didn't get the first time) that I have the plaster casts of my feet and all the paperwork; all they needed to do was submit the order to Biomechanical. The receptionist said she'd check and get back to me. I waited a full week. No answer. Okay, that's strike one. If you say you're going to get back to a customer, you should do it. Finally, I called back, and this time I noted that I was speaking to Roxanna. She told me, rather rudely (strike two) that there was "no way" they could help me. I asked why not. She said: "We can't just submit an order like that. You'd need to come in and we'd need to do another cast of your feet and check the fitting." I said: "So you mean I need to spend a bunch of money all over again for casts that I already have? That's a waste. I'm willing to pay you for your time to submit the order." At this point, she got very snippy (strike three). "No. That's the way we do it. There's no way we're going to submit that order for you otherwise. We're just not going to do it." "Okay," I said, "if you don't want the business, I'll go somewhere else." Someone needs to tell Roxanna that there are nice ways of saying "no" that don't completely alienate the customer. Something like: "You know, we'd love to help you, but unfortunately, our company rules prohibit us from using casts made by outside sources. If you'd like, we can re-cast your feet and submit the order for you that way. Would you like me to make an appointment for you?" Maybe the physical therapists at JMP are wonderful (I don't know, I didn't deal with any of them). But with rude, snippy support staff like Roxanne, there is no way I'm going to find out. I will gladly go somewhere other than JMP next time I need any PT services. read more

So far, I love this place. I came with a back injury and have had 3 appointments with Katrina (and Chris) both friendly and professional. But most important they are helping me correct my issue. Highly recommend this place over a chiropractor if you have back issues. read more

I would think twice before making an appointment at this place. I had my doctor fax over my prescription for PT for my back. JMP called ME to say we have received a prescription, when would you like to make an appointment? Two weeks later I went in for my first appointment and was told there was no prescription. Yes, you called me when you received it to set up my appointment. After looking thru a huge and tattered looking pile of faxes the receptionist pulled from underneath her desk, she still did not find it. I saw they made a nice looking folder with my name on it but apparently nothing inside. After being told I would have to have my doctor refax the prescription that JMP lost, I was so frustrated with their complete disorganization that I left. Yes, I will have my doctor give me another prescription but I will be taking my business elsewhere and I suggest you do the same. read more

I have had to go to JMP on two separate occasions, for my knee and after my back surgery, and both times, I have gotten stronger and better, surpassing my doctor's expectations. All of the therapist are knowledgeable and thoughtful, and their staff is patient and easy to work with. I would HIGHLY recommend JMP for your physical therapy needs. read more

I went to JMP for about 10 months of Physical Therapy for a broken ankle and major tissue damage. I have to say the people at JMP are all amazing. The Therapists are all professional and attentive. First, they welcome you in with positve, open arms and a genuine quest to heal their patients. They spend quality time on injured areas as well as concentrating focus on adjacent areas thus making the whole body stonger and better balanced. Any and all areas that were causing me problems were addressed to my satisfaction. They are all experienced healthcare professionals and good natured people. Even the general atmosphere is fun and inviting. The staff is not only concetrated on the healing and well being of their patients but maintain a great attitude and sense of humor for helping the whole process along. I worked with much of the staff at JMP and from all the helping hands to the most experienced orthopedic, I rate my time at JMP 10 out of 10. I really could not have done it with out them. This is true therapy in every aspect. Not only did I physically get better, but I really enjoyed going. Seriously, I cannot praise them enough.. the best in the business! read more

My experience at JMP has been exceedingly positive. I love my therapist (Julie) and the other assistants I've worked with (Chris, David, Minas, Jenna, et al) -- all knowledgeable, warm, and professional. I have not had dealings with the owner, and despite seeing negative reviews about the front desk staff, my experience with them has also been positive. I'm happy there, and healing with every session! read more

Not only extremely knowledgeable, but they offer great customer service from every single person on a very friendly environment. Working out to get better feels completely different. Hopefully nobody gets hurt, but if needed, I would highly recommend them! read more

Love this PT place...such a difference from others I've been to. The practitioners are all great and the assistants all exceedingly helpful and lovely. They really give a sh*t! Highly, highly recommend. read more