I experienced great communication during scheduling and speedy service. Price is perfect and the…read moreprofessionalism and workmanship is top notch.

From the owner: Smoky Mountain Auto Glass has the experience and skill…read morenesscessary to serve as your professional auto glass company, offering the highest quality services and customer care in Knox, Sevier, Jefferson, Blount, Hamblin, Hawkins, Cocke, Greene, Anderson, and Union Counties. With over 10 years experience in the auto glass industry, you can feel confident in choosing Smoky Mountain Auto Glass for all your auto glass needs.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

Worked 30 minutes took out one window that we could see through. Left window we couldn't see…read morethrough. Window they did replace they left rubber hanging out around window. They also tried to hide with screen door. Sorry service I wouldn't give them one star. Michael Payne

Glass Doctor administrative offices are in Greenville SC but they are as close as your phone and…read morethey have technicians in other cities, like Asheville. Paxton lives in the Asheville area and came out right away to look at a sliding window in my metal building that had been broken during the course of a break-in. He measured and offered a solution that was much, much more reasonable than the estimate I received from the supplier of the metal building. The time between ordering the glass and installation took about 2 weeks but was well worth the wait. Paxton is a professional, pleasant, engaging and customer oriented. His work is very good and he is very neat while going about it... I recommend Glass Doctor. P.S. They saved me over $1,000 !!

On time, or rather well before, done right the first time…read more Good price as promise. The location is a trifle hard to mavigate to but once you get organized you can see the place from the highway

We have used Appalachian Auto Glass multiple times over the last few years. Each and every time…read morethey are courteous, professional and helpful. Their work is top notch and they go above and beyond for their customers. I highly recommend Appalachian Auto Glass for your glass replacement or repair!

Our Lincoln Navigator took a large rock to the windshield driving through Atlanta, causing…read moremajor/multiple cracks across our windshield. We immediately phoned Safelite. The customer service we received from that call through completion of the replacement was exceptional!! Due to our travels it was difficult to fit in an appointment, but the Safelite reps worked tirelessly with us to find the best appointment and location for the replacement. On the day of the appointment, it rained unexpectedly, and we had nowhere to provide cover to complete the service. However our tech, Michael (from the Asheville, NC office) encouraged me to think creatively to find a location and stayed with us for 30 minutes while we found a solution. He then drove an additional 15 minutes to a local garage where we could safely under cover complete the work. Michael willingness to think outside of the box and go the extra yard was unexpected and extremely refreshing! As the owner of Yonder Luxury Vacation Rentals, we subscribe to the policy of "exceptional hospitality", which basically means we will look to do everything and anything to create the best guest experience for our customers; so, it was refreshing to see Michael & Safelite exhibit that same exceptional customer service to us!! HIGHLY recommend using Safelite!!!

Poor experience all around. Booked a mobile replacement and confirmed it could be done properly…read moremobile. Cleared calendar. Got a call from the tech day of saying it couldn't be done mobile. Had to schedule a full day in the shop. After repair noticed a white substance on the rain sensor. Had to go back to the shop to have it cleaned off. Showed up again. Went back again. They were using some kind of gel that they knew left a residue. after the third trip I realized they disconnected my dash camera and didn't say anything. Called the shop. Amanda (asst mgr) was unable to say anything except "it wasn't connected when it came in" (not true - nice thing about a dash cam is I have the video from when i pulled in) and "we aren't liable for third party devices." not sorry no request to bring it in to make it right. etc. avoid if possible and check their work if you have to go

Not the most professional or flashy outfit out there. Arrived in a beat up minivan and looking a…read morebit shabby, but the work was fine. They were nice and polite. Their mobile service is less than Safe-Lite's in store price.

Completely awesome experience. I had a cracked windshield, called and spoke with Glen. He ordered…read morea new one, set a time and date for me to cone in. I was on time, they were ready and waiting for me to arrive. The owner himself installed the new glass. It was done when he said it would be so my time was not wasted. Overall a great experience. Price was exactly as promised and he even was able to install new wiper blades for me. I felt good leaving there, and the work was excellent.

My experience was fantastic! Chris is knowledgeable, reliable, talented in his glass works (mine…read morewas a broken car auto window) and truly a great individual! My window and car is a good as new. Chris and Dalton repaired and went above and beyond with every possible aspect of the repair; communication, explanations, timing/scheduling, the actual work and even "tire-shined" every aspect of my experience; my auto/window and me, as the customer!! You won't go wrong with this crew repairing anything and dependability! Chris and Dalton, THANK YOU!!

I have had many windshield chips fixed and have never had my whole windshield get cracked by the…read moreprovider. I set an appointment to drive to this mobile service to get an appointment earlier. He showed up half an hour after our appointment and then when repairing without warning or notice he cracked the whole windshield. It was a very small chip that is now costing me $1000. I would not recommend this company to anyone.

Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.