I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

Someone broke my windshield wipers at the bar called transmission Boone and they came out at 11pm…read morewhile it was poring with new wipers in hand and fixed the wiper motor. Amazing and so thankful! Pricing is fair and better than any shop in the area!

All the staff was very nice and they gave me a price for what I needed done, Very pleased !!!read more

Mitchell has done a couple windshields for me, a Subaru in 2017 and recently a Ford Ranger, he does…read morea great job at an affordable price, no leaks or issues and has great communication and customer service.

Mitchell replaced the windshield on my Rav4. Quick service, great job - thanks! Highly recommended.read more

Charles towed a 2004 high top conversion van out of a field from on top of a mountain without…read moreputting a scratch anywhere!!! The power steering pump went out! He had me back on the road within 2 days!! Samantha kept in contact with updates and I couldn't be happier! They even fixed me up with new LED headlights!!! It is definitely NOT a mountain vehicle, but made a great camper! I will rethink that decision in the future!! But if I ever need a tow or service Wrenchworks will be my forever go to!! Thank you guys! More than fair price too!

Had a late night broken piece is bumper and they fixed it right up! Cold and rain didn't stop em…read more Great guys!

These guys are honest. They have good prices. And they go out of the way to keep you happy. I…read morehighly recommend these guys. And I don't do that often . They have a customer for life now

I can't express enough how grateful I am for Phil's help during a stressful situation. I drove from…read moreVirginia to North Carolina, and when I arrived, I immediately noticed a strange noise coming from my car. I was feeling overwhelmed After receiving an estimate from another shop that didn't properly check my car, my car was was now facing the possibility of a $1,600 repair without even knowing what was really wrong. I turned to Yelp for help. Within 15 minutes of submitting a request, Phil called me. He carefully listened to my concerns, reviewed the videos I sent, and offered honest advice. He explained the worst-case scenarios but also talked about potential minor issues that could be causing the noise. Phil's honesty and transparency immediately put me at ease. He told me to bring the car in first thing the next morning. When I arrived, Phil made me feel right at home. He took a thorough look at my car ("Betty," as I call her), and without hesitation, called his buddy to deliver the timing chain guide. While working on my car, Phil explained what went wrong and showed me the worn-out parts. He even took us on a test drive to make sure the engine was okay and topped off my oil. We were at Phil's shop from 8:30 AM to about 12:30 PM, and during that time, Phil made sure we felt comfortable. He shared the beauty of his property with us, from his cows to the peaceful creek in his backyard, and entertained us with great stories. His kindness and hospitality made all the difference. I'm beyond thankful for Phil's honesty, care, and transparency throughout the entire process. He didn't just treat me like another customer; he took the time to listen, explain, and fix my car in the most honest and cost-effective way possible. If you ever find yourself in need of a mechanic who truly cares about you and your car, Phil is your guy. Phil, if you read this, please know we will never forget how you helped us, and we'll be sure to drop by some goodies as a token of our appreciation. Thank you ($400) Phils Charge

Highly recommend this business! Langston did an excellent job with cleaning out our very dirty…read moretruck! It looked like new when he finished. He even came to our house, set up a tent and took his time. He was very professional and communicated with us before and during the process. I would hire him again if I needed a car or truck detailed.

Amazing work ethic. I had my son's car detailed - it went from trash to beautiful. The car was…read morecovered in mud and dog hair. It took hours and I am so pleased with the results. Highly recommend! Sorry I didn't take photos, but you'll have to take my word on how great the car looks!

I've had nothing but really wonderful experiences with this shop.For the past two years. Goes out…read moreof their way to help me with things.They don't even normally fix and they're very thorough and wonderful.

My husband got his truck transmission rebuilt here. After 2 times (because it dropped gears…read moreleaving the parking lot the first time) and $3700, we were told it was perfect, it wasn't going to have anymore issues. It started dropping gears again, about halfway home. It seems to me that he just talks a big game and talks you right out of your money, but doesn't really fix the problem.

I can't say enough good things about Billy Myer Tire! I was loading up the car to drive to Fl by…read moremyself and saw one of my tires was low. They fixed me right up and got me back on the road and were as kind as could be.

Fantastic service and follow-up. Highly recommend. They greeted me with a smile and jokes....read more