1. JLP Property Management

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Fort Worth, TX

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JLP Property Management

1.0 (1 review)

Services - JLP Property Management

Property management

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7 years ago

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Specialized Property Management - result of bad renters

Specialized Property Management

(47 reviews)

Western Hills/Ridglea

In my experience Specialized Property Management is the easiest management company to work with…read more Everyone I have interacted with is very communicative and quick to respond. Working with them has been great!

BAD FOR HOMEOWNERS. First, I don't think a Fort Worth location exists. I was never able to meet a…read moreperson face to face and when I had an issue with a garage door opener they directed me to a drop box in Dallas. This is a team of work-from-home people spread throughout the metroplex. Their people will never actually step foot in your home. Only their subcontracted local vendors. They don't communicate or screen tenants. They allowed tenants to move into my property without paying a security deposit! Those tenants stopped paying rent, had to be evicted, and they trashed the house. I was under contract for 12 months, my property was occupied for 7 and I received rent for 4.5. They hired vendors to clean up, including a deep clean. My property sat unoccupied and full of crap (literally, dog crap) for a month before the vendors came. And they didn't clean. I sent pictures and videos detailing the incomplete work (large spots of washable paint that I could wipe up with water, animal fur and lint stuck to baseboards, cabinet faces splattered with food, etc) and asked that the invoice not be paid until the vendor came back. They paid the vendor anyway and said the vendor told them there had been "stains". So I ended the contract and had to do the work myself anyway. I lost a ton of money using this company.

Specialized Property Management Ft. Worth

Specialized Property Management Ft. Worth

(6 reviews)

Western Hills/Ridglea

We've been living in our home for 3 years now with relatively few issues. Whenever something…read morebreaks, they contact the owner and request the repairs. There have been some big replacements...a new over the stove microwave, a new fence that was blown down in a windstorm, a new garage door spring...all fixed in a matter of days. It is true that we can't get a live person on the phone. I actually had to drive to their offices in Dallas (because the fort worth address is no longer accurate) to get a rental verification for a government program during the pandemic. But their maintenance has been fast and efficient for us. We have never been late on our rent and both my husband and I were thoroughly screened before taking possession. I realize that we are model tenants with good jobs and no pets. But we also have a stellar owner who approves our repairs quickly. SPM has been a good "go between" in that regard.

If I could give them zero stars, I would. I paid a rush fee to move in early and couldn't even move…read morein because of a broken water heater that I found leaked all over my floor day one. I did not receive a refund for days I was unable to move in and the house was in disgusting shape. Every time I put a maintaince request in, it gets canceled. I moved in a month and a half ago and I still have not been able to get them to send a locksmith out to give me keys to access my own mailbox. They are rarely open and when they are, they don't often respond in a timely manner. I would suguest avoiding any property managed by them.

Metroplex Management Company

Metroplex Management Company

(20 reviews)

Far Northwest

Metroplex Management Company managed our rental property in Keller TX for over 10 years. Steve and…read morehis team did a great job of managing our property and taking care of any issues that came up from our tenants. We had to evict our last tenant who actually did a lot of damage to our property and as out of state owners, Steve's team of professionals came in and made all the repairs needed to get our rental property ready to sell. I highly recommend Metroplex Management Company for all your rental needs in the Metroplex area.

This company is now owned by Evernest. Stay FAR away from them. They've managed 2 of my properties…read morefor the past 3 years, and by my best estimate, I'll have lost about $13K because of them. The first $10K was because they let some lady with apparently high credit score and rental history rent the place. She ended up not paying rent for 6 months and then when she left, she stole my refrigerator, stove, and oven. I hired a lawyer and a private investigator. The lawyer and the PI determined she used a false identity. The PI told me that she used the identification information of a Hispanic male! That tells you how inattentive Metroplex (now Evernest) is. They just accept what the tenant tells them without verifying. So I not only incurred lost rent and extensive damages to a brand new home, but I also had to pay for a lawyers and a PI. All unnecessary and all because of this company's incompetence. The next $3K is happening now. I have a pending vacancy in a property and I have been emailing for weeks asking why it hasn't been listed and not getting responses. I tried calling the # on their website and it goes to a dead line. Everytime I call an employee directly, it goes straight to voicemail without even ringing. I finally found out yesterday that they now have a policy of not marketing the property until it is vacant and repaired. Really? So I have to lose money just so things can be convenient for you? They also couldn't list it anyways because they don't have non-watermarked photos to use. Really? After 3 years? They also said that if the home needed minimal repairs, they would need 2 weeks to fix. 2 weeks? That's unacceptable. That's because they want to do it in house and I have to get in line so they can profit off of the repairs. just imagine if it needs more than minimal repairs. I have just yanked the business from them and shifted over to Cole Property Management Services. Cole is going to start marketing right away, while the existing tenant is still there. That's how it should be done, with MY best interests in mind. Now I'm going to have all sorts of vacancy and lost money because of these guy's incompetence. I don't know how they put their pants on in the morning without struggling. I am so disgusted and upset that I can't see straight.

JLP Property Management - propertymgmt - Updated November 2026

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