Good prices excellent services thx again for efficient and timely services. Matt is very friendlyread more

For the past 2 years the service here has changed. They don't answer their phones and they caused…read moreme over $8000 in unrepairable damages. I have taken them to court where the owner Mark told terrible lies from stating that my receipts are fake, stating they never diagnosed my car, and saying in court his wife Heather who is also the receptionist there no longer works there. Which is very convenient being that she is the one I had been communicating with the whole time but he is the one who showed up to court. I took my car in for a mass airflow sensor and immediately after picking my vehicle up my check engine light came back on and my AC was no longer blowing cool air. When I took it back, Heather told me they put refrigerant in and that did not resolve the issue, they put a green fluid to check for cracks and leaks and that was not it, so they narrowed it down to it being the condenser. My car was there for 2 weeks with no resolve and barely any communication unless I physically showed up there. Heather submitted to my warranty company 3 claims for the condenser yet Mark says they never diagnosed my car. Eventually, I was told there was nothing else they could do for me and to take it to the dealer. The dealer states my entire AC system is contaminated and would need to be replaced. They cannot guarantee a replacement will fix the issue. This has cost me thousands of dollars in addition to time taking them to court. They prefer to have the reputation of another crooked mechanic and had no interest in trying to resolve the issue with me. If you are ok with leaving your car somewhere for weeks with minimal communication, a liar for a mechanic, and possibly more issues with your car go to Larry's. If not, do yourself a favor and go somewhere else.

Once the AAA dispatcher connected me with the driver at A1 Towing, the response was quick and…read moreprofessional. The driver was courteous and professional. I would definitely recommend A1 towing to anyone needing assistance!

After I got in an accident they towed my car to their business and wouldn't let me access my…read morebelongings inside without the registration that was in the car. They face no warning about needing the info when they came to pick up the car and I won't be able to access my belongings for several days because of this. When I tried to work something out with them they just said "it's company policy". I wasn't given any kind of choice when they were called by the state police

Really nice people but service is lacking. On multiple occasions I took my vehicle to get repaired,…read morespent a ton of money and still needed the same issue fixed. Unfortunately I need to find a new garage that I can trust to do things right the first time.

Have been using Automotive Service after being referred by a friend over a year ago. I have been…read moreimpressed by the communication, customer service and work. They are amazing and I trust them.

I had a first class experience at Thompson Collision Center this week. The service was amazing, I…read morevirtually had no waiting time during the entire process, setting the appointment, dropping off the car and picking it up was seamless. I was extremely impressed with the entire process and I can't say I wasn't a bit nervous with some of the negative reviews. I would recommend this collision center to anyone that needs auto body repair . They did a perfect repair, like it never happened! Unfortunately I was rear ended so I am uncertain of the cost but they did keep me updated that they found more extensive damage that was not visible. If you have a luxury vehicle that Thompson sells , don't take your auto anywhere else!

I had a side mirror replaced on my Audi and Thompson Collision did great job. I was really happy!…read moreThe cost was reasonable. When the car was ready, they washed it and it looked brand new! Thanks!

Very confusing. Kevin said it would be cheaper for the whole job if I purchased a part he was…read morelooking at on RockAuto.com. I asked him to text me the specific part. That never happened. I went to pick my car up the following day and thought he might've left a print out of the part needed in the car with the diasgnotic bill and key (he never quoted me on the price of the initial inspection, either). Days passed by and I continued to text Kevin but he never responded since I did not know what part I was to order. Now irked, he claimed he said he was going to use my credit card to order the part when we talked after his initial look at the car. I would have remembered this -- he was unclear. He was snide and condescending through subsequent texts. He did text that I need not pay him for the initial look (which gets him two stars over one). He said he could fix my car eight days later, ... "possibly." That was it for me with Irwin's... He was great over the summer on another issue I had but he dropped the ball this go around in his failure to communicate. I'll find more reputable mechanic who is cheaper and communicates better with way less attitude.

Stopped in today for the first time to get my PA inspection and emissions done, and also needed…read morefront brakes and rotors as well. Dropped it off a 2pm and everything was done by 4pm, out of all the auto repair shops I have been to Irwin's by FAR has been the best experience I've had yet. Amazing service and Kevin is an honest guy with great prices! Fast, quality work and great prices you can't beat! Absolutely will only go to here from now on and will recommend this shop to everyone I know. Thanks Kevin!

Don't waste your time, took in for a replacement bumper and the fit a finish was so bad I can't…read morebelieve they tried to pass it off. Raised edges around the bumper like someone chewed on it and the color was more orange than red. After 2 return visits and over 13 days there they redid everything and it still has panel gaps like a Tesla. Terrible communication and terrible work absolute clowns.

Did an excellent job for what seemed a sensible price…read more Car ready when promised. Will return if I am unfortunate in the future.

Something hit my car and smashed up my bumper on the weekend. My father recommended that I come to…read morestockers to get it looked at to see if he could repair it. I called on Monday and he told me to bring his car right down. He came right out to look at my vehicle and assess the damage by a quick glance. He had me leave my car with him. For an extremely reasonable price my bumper looks better than ever. Without me even asking to do so they also fixed every dent that was in my car, including the back bumper being a little smashed in on the corner. I was extremely pleased with the service and highly recommend this family owned business you will not be disappointed.

Any review less than 5 stars for this family owned business is questionable. Our family (my father,…read moremother, and myself) have taken our vehicles for car repairs to this location over the last 30 years and have NEVER been disappointed. They are by far the most honest, reasonable, and skilled auto body repair shop in Northampton County. Highly recommend.

I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!