Went to get my oil changed, coupon showed 54.99. Great price for full synthetic engine oil…read more However, needed a cabin filter change. Never gave me the cost.. the cost was $58.26, low cost of a filter is about $15.00 high cost about $24.00, time to change it about five minutes. That's were they get you on a oil change.. Nice staff, not very careful on keeping your car clean. My car a 2022 Pacifica, my recommendation, best to go to the dealer. Dealership is expensive to but you know the know the car. Also, they always say upfront your cost, I just feel I was screwed, or got the same cost but was thinking I was getting a good deal because of the coupon oil change. Management did call me & offer to credit me the cabin air filter. I did not take the credit & he admitted they should have told me the price up front. Therefore I will give them four stars for being honest..

We came to True Automotive of Marietta due to an oil leak. The service advisor, Raul Monje had the…read morecar inspected and found other things that were wrong. He gave us some great suggestions but because the car was old, we decided not to have some of the work done. We appreciated his honesty, he's very professional and we would definitely come here again. In the automotive profession it's not always that you find someone who's like this and not trying to take advantage of you. Thank you Raul as you're a true gem!

I had transmission fluid, transfer case, front/rear differential, & brake fluid change alongside…read morefront brake replace and they did it quickly. They asked if I needed power steering flush and I told them only if they determine it's truly needed. They were honest and said I could go a while more without replacing. They also called me to confirm services which gave me a good sense of assurance since I dropped it off the night before. John was great, very kind, and knowledgeable. I'll definitely be back!

We took one of our company vehicles in for new brakes, for a second time, they were completely…read morehonest with us and explained that we actually didn't need all that much done at this point and suggested a significantly less expensive but equally viable solution. Their professionalism and ethics are something we have very rarely experienced in the automotive repair world, and they have some awesome dogs. We highly recommend them to anyone looking for auto mechanic work or repair in the Woodstock/Canton area. Also, they have awesome dogs to keep you company in the waiting room!

If I could give these guys 6 stars...I would! I had my car towed here one night after they closed…read more By the end of the next day, my car was fixed. The experience and service I received from Chris and Jim were nothing short of the best. I would highly recommend them if you need any auto repair service. I would/will use them again when I need to. My fix was much cheaper than I thought it would be. You can't ask for me than that! Plus, my car is running like a champ!!

6 months ago I would have given this shop a rating of at least a 4 but at this point if I could…read moregive it no stars I would . my car was dropped off on 12/9/2021 And it is still there and the problem continues and they take no responsibility and continue to try and take me money . Out of the time they have had my car I have driven it maybe for 2 weeks and the last time driving it it broke down in Atlanta. What started out as a $925.00 repair is now $2000.00 and it still is not fixed. The owner Jim takes no responsibility and basically is blaming me that maybe something was put into the car 20 years ago. He keeps saying they can't figure it out but continue to charge me. At this point the want more money but I refuse . I am trying to get a second opinion as I believe it has blown a gasket and they have put something in the car to mask the blown gasket only to have it blow an engine in a month . I have lost income from my job , had to rent a car for a month, tow costs , and endless repair bills which are never approved by me . No phone calls no communication from the owner or repair person for months until I call. I could go on and on. At this point I will be seeking money in small claims court. He refuses to understand and it come to a solunion. Now they have limited hours and are only there on afternoons . They have cars piled everywhere at the shop and after walking into where he repairs it is complete chaos . Do not take your car there unless you want to wait months to get it fixed and not fixed right . I have been fighting this for ; months still no car . Please avoid Acworth Intergrity Auto please do not give them your money

EDIT: I took my car to Chloe's Auto Repair in Dallas, GA to have the air conditioning inspected and…read morerepaired. During my first visit, I was told they would perform a diagnostic and add dye/fluid to check for leaks. I was charged more than $700 for this service. Within a week, the air conditioning stopped working again, so I contacted the shop and was told this was "normal" and that I needed to bring the vehicle back so they could use a blue light to locate the leak. After returning my vehicle, I was informed that the condenser needed to be repaired and that my car would be taken to their Kennesaw location. Later that same day, I received a call from Chloe's Auto Repair informing me that my vehicle had been involved in an accident while being driven back from Kennesaw to Dallas by one of their employees. When I arrived at the shop, I immediately documented the damage with photos and informed the front desk staff that I would not be paying for the services at that time. They acknowledged my concerns and returned my keys. I also obtained a copy of the police report and the owner's contact information. I was told I would be contacted by the owner to obtain insurance information and discuss the incident further, but he never reached out. This is not the level of professionalism or care anyone expects from a repair shop that promotes itself as reliable and trustworthy. My vehicle was damaged while under their care and responsibility, and the shop was not proactive or transparent in addressing the situation. The following morning, after not hearing from anyone, I called and requested to speak with the owner, Jack. It took 2-3 phone calls before he finally provided the insurance information needed for the damage claim. During our conversation, he attempted to persuade me to allow his shop to complete the repairs and order the parts themselves, but I declined and requested to work directly through the insurance company. He initially stated he did not have the insurance information available and promised a return call. When he finally provided the information, I was told I would need to handle communication with the insurance company myself moving forward. He also requested payment for the AC repair bill before the accident-related repairs had even been completed. At no point did I feel there was genuine accountability, concern, or even a sincere apology for the situation. The response I received was simply, "accidents happen." Since then, I have spent over a month dealing with police reports, insurance coordination, collision repairs, and the significant stress, inconvenience, and lost time this situation has caused my family. Although the insurance company ultimately repaired the accident damage, the shop continues to contact me requesting payment for the services performed on the day of the accident. My car went to the shop with value and now has diminished value due to the accident. Based on my experience, I would not recommend this shop and hope they choose to resolve this matter fairly and professionally without further escalation.

This place is definitely a ripoff. They charge higher prices. Then, the manufacturer in the parts…read moreshops. They claim their parts are high quality, but they are subpar and faulty. Steer clear of the smiling faces and good customer service because it changes once they are "done" with your vehicle.

They inspected my alternator without charge prove is reasonable will have them replaceread more

I've had a lot of work done here over the years on my classic truck. Most of my experience has…read morebeen really good. They've done good quality work. However the last time I used them they disconnected the e-brake and didn't reconnect it. The guy at the counter was someone new and was a real jerk. I think they may have gone downhill in recent years

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

My vehicle needed transmission & radiator fluid change (no flush, just drain & fill), as it's been…read more75k miles when I bought it new. They accept walk in, as well as appointments. Everything is thoroughly explained. You tell them what you need, they inspect your entire vehicle & give you other things that needed attention, like my rear wiper, which I declined, as I never uses it. Whatever you agreed to, then the work is done. They charge a fair price, even cheaper, like with oil change, than the place I used to go to get my oil change. Randall, Pat, Gage? are great, friendly guys. They keep you updated on your vehicle status. This is my go to shop from now on. Glad I found them.

Made an appointment to have fluids changed. Arrived on time. Waited an hour and no one had even…read morelooked at my car. Instead, I was told "we have to check your car to make sure it's safe for us to work on." I said there's no reason why you cannot work on my car. They never checked to fluids but gave me an estimate for nearly $2,000 for 2 fluid changes: differential and transmission. It was a wasted morning. I went elsewhere and got the fulids changed for less than $500.

They were an absolute pleasure to work with. Kind, understanding and professional. Did a great job…read moreand had me taken care of same day. The waiting room made "waiting" a pleasure. Nice clean spot. Come see them and they will take care of you! Even worked with me on price.

Went in for a simple alternator. They decided to disconnect the a/c lines and then charge me for…read morethe a/c recharge when it was unnecessary to begin with. I know better, they know better. But, times are tough for everyone I guess. Over a $1200 for an alternator install. They do good work, but they do unnecessary work too. This would've been a $600-$700 job anywhere else.

Got an oil change for Acura RDX at this place. Now that my car is out of warranty, I researched…read morethe options for non-dealership oil changes and maintenance in this area, and all signs pointed to Cabena's for an Acura. The inside is clean and organized, actually pretty inviting for a mechanic's office. They returned my car to me with no dirty smudges on the ceiling, no dirt in footwells, and no scratches, which is WAY MORE than I can say about both major Acura dealerships in the area. This is a business that takes pride in their expertise, and I'll happily be back for future maintenance.