I need a car inspection. I'm aware that women generally are treated differently or taken advantage…read moreof by mechanics, but my experience with these guys was so great. First of all, Jeremy was kind, funny and professional. Their staff is also diverse and professional. The place is extremely clean and they are even thoughtful enough to have snacks and coffee. But the kicker for me? How thorough the inspection report was. The money was well worth it for the amount of detail that was put into the report and made me feel more educated on the condition of the vehicle. I certainly will be back.

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

Auto repair shops have a tough time, because more than likely their customers are having a bad day…read more My family has been coming here for years through 5 different cars (old cars, new cars, Volvo, Mazda, Lexus)--even the cars that could have been serviced through a dealership. They are always very nice and professional, and we trust their work--which is so important when it comes to the folks that are fixing your vehicles. Their GM Chris goes above and beyond, and has gone out of his way to find and pick up parts for us, or give someone a lift after dropping their car in the shop. They're honest about the work that needs to be done, and there have never been any surprises. They just expanded into the unit next to them and are finishing up some renovations for the office and reception area--just a testament that these guys are both doing good business and reinvesting that money back in the business.

Been here twice and they have sent me home, Instead of…read morecharging for not needed repairs. Great honest folks here, knowledgeable and caring.

Went here to get my transmission fluid changed very good company & family owned business. Only took…read morethem about two hours to do. will be coming back to this mechanic definitely check them out if you have a chance..

I can't say enough good things about Max Auto Experts .Unfortunately, on a Friday mid morning I…read morewas told I needed a new alternator. I started calling around to the usual places and was told no way could any of them do it. I thankfully found these people who said they could squeeze me in and fix it before the end of the day. They absolutely are the best people to work with . Family owned and operated, reasonably priced, and convenient location . They went above and beyond to help me. Actually identifying the cause as well as replacing it. Monday morning I dropped it off to replace my valve cover as it was discovered to be an issue when they replaced the alternator. Absolutely will never go anywhere else. They are so thorough and explain everything in detail. I would rate them 5 out of 5!

My family and I have been customers for over five years. They have serviced all of my vehicles…read moreimport and domestic and never let us down. Fast, fair and exceptional.

We have used this business many years for several of our cars and different type of services,…read moreunless we have had a factory warranty or complimentary service for our vehicles. Yesterday we needed emission for our tree cars. My husband and I both visited this place, and Jason was as friendly and helpful as usual. He is a nice guy and very dependable.

Took my car in today for a minor repair. Juan took care of it immediately even though I didn't have…read moreappointment. He was very professional, very kind. I will definitely go back. Mary Harris

I have been taking my car for service to Christian Brothers Automotive in Woodstock for many years…read moreand have always been pleased with their professionalism, communication and prompt service. Recently, we acquired a 2002 Ford Ranger that had very high mileage for my newly licensed teenage son. It was very important to me that his truck be a reliable vehicle. I give the highest accolades to the location manager Jeremy, the general manager Chad, and all of the service technicians who really went above and beyond to ensure everything is working well with this vehicle. I highly recommend these guys!

I work at a dealership and often need various vendors to help recondition our vehicles. Sometimes,…read more we need same day turn around. So far Master's automotive has given me 20 minutes to 1 hour turn arounds.. for alignment specifically. The team here is very transparent and honest about their costs. Very efficient flow and good at timing out projects. I highly recommend booking an appointment because they get very busy. Though as mentioned, my experience has been quick for alignments. Which also only costs $50-$150

honest guys and not too terribly priced. Didn't try to press any other services on me and did an…read moreexceptional job on the service i needed. would go back

My 2013 Ford Flex had water pump issues in April 2021 while we were out of town visiting family for…read moreSpring Break. My husband did some research, called around and we took the vehicle to Christian Brothers Westchase (Tampa, FL). Turns out the water pump, which is built into the engine in this vehicle, so the labor costs are astronomical. The Flex was sitting at 141,000 miles so my husband decided to ask Christian Brothers Westchase to handle the 150,000 mile maintenance. All the parts would not arrive in time so we left the vehicle in Tampa and drove home my mom's vehicle instead. My parents had plans to drive through Atlanta a couple weeks later and could trade out vehicles at that time. When the Flex returned back to Marietta it didn't sound the same to me, the primary driver. As a busy working wife and mom to three, although it sounded noisier the vehicle was running fine so I didn't make it a priority to get it checked out. After school released, we drove to Orlando in early June 2021 (less than two months later) and the Flex started driving funny. Next think I know we're stranded on Western Way (behind Animal Kingdom) with my three kids and parents at 8pm on a Sunday night. An Uber delivered my mom and kids to our resort while my dad and I waited for a tow. We paid extra to get the Flex to Christian Brothers Clermont since that was the company who most recently did previous work. I was told this time it was a failed fuel valve (evap purge valve). Again, I drove another vehicle back to Marietta. I spoke with someone and described the louder than previously normal engine noises so it could be addressed before pick up and was told it didn't sound like anything was wrong. I drove roundtrip from Marietta to Clermont and back all in one day to return the borrowed vehicle and pick up my Flex. It still sounded loud to me but again was back to driving fine otherwise. All this time, since before April, the check engine light on the Flex would come on and go off randomly. The shops would clear the code when it was in, and it would eventually go off...then come back on. Needing to get emissions checked on the Flex, about mid-summer, I drove by Christian Brothers Acworth and they ran the code. This time I was told it was a catalytic converter, this was surprising since one was replaced in 2018 and one in 2019. We took it to the shop that did the work in 2019 to get the catalytic converter replaced. This did not solve the check engine light problem. I reached back out to Christian Brothers Westchase wanting them to take a look at the Flex again, to see what was causing the noise and check engine light. I offered to drive back to Tampa since my kids were still on summer break. I was instructed to visit the closest Christian Brothers location to our home, which happens to be the Smyrna location. Christian Brothers Smyrna got off to a rocky start. Trying to schedule Flex drop off was complicated, my husband and I had to juggle our work schedules to live with one vehicle. The Flex was at the shop for three days, when we thought work was getting done, but then were told the technician got covid and had been out for the week. The second time the Flex was at the shop for three days, they insisted other work needed to be done. My husband approved the additional work but then we were not charged when that work did not fix our problems. Trying to schedule for the Flex to return to CBS, I had reached my wit's end while on a phone call with Stephen at CBS and he offered me a rental. The plan was for Christian Brothers Smyrna to re-do the entire timing chain job that was previously done by Christian Brothers Westchase in April, at no cost to us. The Flex stayed with Christian Brothers Smyrna for over two weeks. In the mix of the timing chain job, we were informed the second catalytic converter was bad. Over the months, we learned that the catalytic converters would fail over time if the timing chain was not on correctly...and I was also told a bad timing chain job would cause the fuel valve to fail (our June issue). CBS also replaced the catalytic converter at no additional labor cost to us. Since each Christian Brothers location in independently owned, the Smyrna location tried to work with Westchase to split parts and labor expenses (since the initial fault falls on the bad timing chain job done by Westchase) and continued to express disappointment in working with their sister store. The Flex problems caused much stress and headaches over the months, we're so happy to be done. Stephen and his team at Christian Brothers Smyrna definitely went above and beyond to right the problems for us. I cannot recall their names now, but the sweet woman who always answers the phones and another gentleman who works in the front office were always so kind and helpful even though I'm sure they wanted to run for the hills every time they saw me. We appreciate Christian Brothers Smyrna for the dedication they have to their clients.

Avoid unless your repair issues are superficial. I'm sure they would make a great oil change or…read moretire repair option. I appreciated the ease of scheduling an appointment and the idea of receiving updates by text message. I was also excited about the potential of the digital estimate to make the findings clear and help me make informed decisions. Unfortunately, the actual experience left me highly disappointed. I brought my 2007 Chevrolet Avalanche in because it was losing power, hesitating and periodically stalling. I understand it is an almost 20-year-old truck with nearly 300,000 miles. That made a thoughtful diagnosis and practical repair plan especially important to me. Instead, I received a $16,314.24 estimate without a clear explanation of which confirmed fault was causing the stalling. The estimate lists numerous replacement recommendations, but it does not provide the actual trouble codes, test measurements, or a clear connection between the findings and the problem I brought it in for. Purely visual inspection. For example, the estimate recommended $2,629 in catalytic-converter and oxygen-sensor work, including four oxygen sensors. It noted an installed oxygen-sensor fouler, but did not document backpressure readings or sensor-test results explaining why all those replacements were needed. Another $6,642 was recommended for a rear differential assembly, even though the notes described "potential" bearing failure, "possible" additional issues, and the need for further evaluation. Those recommendations deserved an explanation of what was confirmed and why full replacement was the appropriate solution. Then called to add additional brake diagnostic fees even though as stated on the receipt that was covered in original diagnostic. What disappointed me most was the lack of apparent effort to help me work through those decisions. There was no clear, staged plan explaining what needed immediate attention for safety, what would address the stalling, and what could wait. I also wanted a reasonable discussion of whether other major concerns made investing thousands in this truck impractical. I was not asking anyone to predict the future--just to help me make an informed decision. Getting even an explanation was difficult. The response was essentially, "There's a lot here--when are you coming to pick it up?" When I pressed for details, the person I spoke with seemed surprised and said they would call back. After another day passed, I had to follow up again. I spent approximately $400 on a diagnostics that ended up being a very expensive visual experience real testing or no test drive was performed to investigate my driving complaint. If safety concerns prevented that, I deserved an explanation of why and what alternative testing was done. I was also asked to authorize a separate brake diagnostic even though brake-component failures were already listed in the initial diagnostic notes, without a clear explanation of the additional testing. The scheduling and digital tools offered a promising start, but they were not matched by the communication, care, or problem-solving I expected. I left feeling that the shop was more interested in having me collect my truck than helping me find a sensible path forward. An older vehicle still deserves a careful diagnosis--and its owner deserves clear answers.

I have an '89 Land Cruiser whose exhaust system began to sound like a dragster. I called and spoke…read morewith Ben (general mgr. at High Tech) and he asked me to bring it in and they would take a look. The shop is good-sized and was packed with cars needing service. Ben squeezed me in, and Cody got my LC on a lift and determined what was wrong. The service I received was exemplary, and because of their courtesy and professionalism, I plan on having them work on my transmission. These folks are trustworthy and pros. I was very fortunate to find them, as not many places would even look at an '89 vehicle. There were many newer-looking cars waiting to be serviced. Thank you Ben and Cody! John Oliva

The Hi Tech team : Ben and Crew are THE BEST.... I thought I needed a service between the last…read moremajor service (a year ago). I guess, just for peace of mind on my part. Ben and Crew took my vehicle in and gave it a thorough diagnosis and road test. Checked it and give it a clean bill of health, thereby giving me peace of mind. The price for the mechanical service is always, more than fair.. The customer CARE and attention is PRICELESS... These are the type of guys, you just want to buy lunch for. Thanks Hi Tech, Willie S.