In one word: FLAKY!…read more From the first time we called Progressive Technology, the sales manager was very unreliable and took several days or even weeks to reply to emails and phone calls. The company I work for purchased a security system elsewhere and only needed a professional installation. The first time that Progressive was scheduled to come give us an installation estimate they never showed up - I had to call several times and the sales manager said that he got caught up with a problem with another client and didn't have time to call and cancel my appointment. The next time we re-scheduled an estimate, the sales manager showed up over 1 hour late, but didn't call to say he was running late - I had to call him to ask where he was. Progressive gave us a reasonable price quote so we finally scheduled a date for the install. On the day that they were supposed to install, we waited and waited.... Progressive NEVER SHOWED UP. Late in the afternoon, we received an email (not a phone call) saying that we need to fill out some authorization form and send a deposit of %50 in order for them to install. This was never mentioned previously. Over a month and a half later (and several phone calls and emails later), Progressive finally showed up to install our system, and then said that because they "rushed" our install job that full payment was due that day. We paid the 50% deposit and expected the balance would be due in 30 days (as is typical for any other company), but they said no, it is due in full immediately. It has been less than a week since the install and the finance dept has harassed me every single day about the balance due when I told them that our accountant only works 2 days a week and that we will pay the balance ASAP. I would not recommend this company unless you think getting the runaround is a fun and worthwhile way to spend your time and money.

We've had our house covered by PT for more than a year now. The initial installation went smoothly…read moreand whenever needed PT has been very responsive. Their fees were and are very competitive.

I reached out to ASI Fire Protection early in the morning to ask about getting a fire sprinkler…read moresystem inspection before installing a Halo H2O system on my main water line. I left a message at 6 AM expecting a call back after they opened at 7, so I was pleasantly surprised when Richard texted me at 6:30 asking if I was available to talk. Within minutes, we were on the phone. Richard was calm, focused, and incredibly knowledgeable. He walked me through everything -- the pros and cons of getting the inspection, what's actually required for newer homes, and why I likely don't need the test since most modern homes use a multipurpose line. He didn't try to sell me anything. Instead, he gave me practical, money‑saving advice and even taught me how to test my sprinkler bell myself, when to call a specialist, and how to replace a fire sprinkler plate if it ever falls off. His guidance saved me a lot of money and gave me real peace of mind. I'm grateful for the honesty, responsiveness, and expertise. Highly recommend working with Richard and ASI Fire Protection.

They were quick to respond. Gave a quote over the phone. Easy to work with. Professionalread more

Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Wow! I went from having a half-broken to a fully functional alarm and security camera system within…read morea few hours. I appreciated that Dependable Alarm Systems repaired my existing hardware and software instead of replacing it. They were fast, professional, and polite all through the process from inquiry to completion. Our previous provider rarely provided a timely response. I am relieved to finally use a reliable monitoring service.

Bill is a top shelf guy who knows how to run a reputable operation…read more Ask me after over 30 years of our company using them never a problem !!

Ben and Cory were awesome; very knowledgeable with our "inherited" sound system, wire cleanup, and…read more5 security camera installs! They were 2 of about 5 businesses that actually responded to requests for a quote. I highly recommend this business and will use them for future jobs!

The technician was outstanding! Fast, knowledgeable, and the cost was really reasonable. Highly…read morerecommend!

I've been using them for 5+ years in our primary home and I just started using them for another…read moreproperty. They're easy to work with and always helpful.

I would advise RSF residents to not waste their time, money and sleep with this company…read more Outdated system and bad service are the key issues. I'm writing this at 3am as the system kept malfunctioning / beeping every 2 hours, waking up everyone in the house. Dispatch says they can't service and need to wait for service hours. Variations of this scenario have happened multiple times. In addition, the app doesn't work properly - it shows door in open position when it's locked. We notified them but they never acted on it. Other than that the app is very outdated (it's not even theirs). Used to have ADT at my old home never had a problem. After the lack of response from their team tonight, we will most definitely explore other options.

Good initial service but Keith did give me accurate information. My initial contract was $43 a…read moremonth. He told me after two years it could go down to about $25 like comparable rates. He said I was just paying for the equipment. After the two years CSG would only lower my rate a few dollars and only if I entered a new two year contract. They explained that what I was told was not accurate. Update: I see Keith's response and yes, he has at least one customer in El Cajon and he knows that. I've added a photo to help him remember. I'm happy to contact you. I got CSG down to $38. Not even close to the major discount you promised. CSG made it clear that this was something that this is not uncommon.

After an unpleasant experience with ADT in getting our home alarm system reactivated, my husband…read morefound Alarm2000 through Yelp. Keith responded to our inquiry promptly and came to our home to explain the service within 24 hours of our initial contact. He explained that his company operates like a referral service, where he connects homeowners and business owners to security monitoring companies, which helps ensure that you get the best deal possible because those companies are competing for your business. Also, Keith takes care of any paperwork that needs to be filed with the city, so you don't have to deal with that hassle. A minor complaint is that the installation process didn't go as smoothly as I had hoped. The first installation took 3 and a half hours, and the technician seemed to struggle with the system. The technician had to come back a second time in order to complete the programming of the system (if I recall correctly, there was an issue with programming one of our doors), which was not the most convenient thing for us. Fortunately, the second visit took a lot less time. But I do think that Alarm2000 technicians could use a little more customer service training especially in showing the owners how to better use the system rather than just handing them an instructional CD. Overall, my husband and I were pleased with the purchase and installation through Alarm2000 and we have not had any issues with the monitoring company to date.

Michael and his team are great they made sure everything was fixed and were communicative…read morethroughout the project

I would absolutely use them again I would recommend them to friends and family. They were able to…read moreservice what I needed in one day I would highly recommend them to anybody!!!