Dynamite work exactly what I asked for. Done on time and at a price less than I expected. Jinu is always happy and smiling. A pleasure to work with. read more

I took in 4 pair of jeans to have various things done to them. 1 hem, 1 zipper replacement and 2 pair that needed taken in just a bit on the waist. It's like I have 4 new pair of jeans! They did an amazing job! I was nervous about the jeans that were taken in but it's like they were made for me now. I can't say enough about them! I did find them a bit pricey but overall it was well worth it considering the pair that needed the zipper replaced were very expensive jeans to begin with. For what I had done, I paid $68. read more

This is such a great place to get any sort of item altered! Jinu does such a wonderful job and while it is a bit more expensive than some other places, it is definitely worth the price. You always know your piece is going to be done to perfection and in a timely manor. I highly highly recommend coming here for absolutely anything! read more

Dropped a suit of to get the pants hemmed, and arm sleeves taken up a bit on suit jacket. I was asked when I would need my suit by, and told her Friday which was 4 days later. She told me it would be no problem, and would cost me $95 to get my suit altered. I showed up on Friday thinking my suit would be a perfect fit, and when I tried it on it was not correct at all. The suit pants where to long and the sleeves on suit jacket was too. I showed her the suit while I had it on and her response was "what happened?" As if I was to blame for the suit not fitting correctly. She just kept saying what happened? So I finally said I don't know. I was hoping you could tell me. She re-pinned my pants and sleeves and pretty much blamed me for being a larger man, that it was the way I was standing and the way my arm rubbed with the materials. When I said your the expert if you should have been able to figure it out when you took the measurements. She stated it was her fault for not double checking, but it was my fault for being a bigger guy. So she didn't really complete my alteration to fit me, but she also pretty much called me fat and blamed me for the issue. I felt pretty uncomfortable after the implication of my size being the issue. She told me to come back the next day sand she would have it complete. I left and returned in 10 minutes deciding to get my suit and take it somewhere else to get it fixed. She told me it be pointless to pay twice, and that she is the best and to trust her. I decided to allow her to fix her mistake, and told her I'd pick it up before they closed at 4pm on Saturday. I showed up at 1:30pm on Saturday and she was still not completed and said she had told me to come back at 4pm. I had told her I said I'd come before they closed, and that we didn't set an actual time. Again this was my fault and asked me to come back a 3rd time. I explained I was going out of town and would not be able to come back. She then told me she would meet me before they opened on Tuesday due to Memorial Day. I agreed because I bought this suit for my new job I was starting the day after Memorial Day. I showed up 10 minutes early and stayed 20 minutes past the meeting time. Luckily I decided to wear my older not so nicer suit, and needless to say I was late to my first day! I showed up after work for the 4th time and found a note saying the shop was closed due to medical emergency. I can understand things happen and this was beyond her control, but you had enough sense to put a note up with a friends number for immediate assistance but not enough to give me a call? Many issues happened, this would have been my first communication piece with my friend to ensure things didn't keep going wrong. Finally after my 5 attempt I was able to finally pick up my suit, I was not overly impressed for the service provided. Oh and I was also charged full price. I can honestly say I have two other suits needing altered, but will avoid this location for alterations. If you do trust them with their services...I wish you the best of luck! read more

This place used to be great but she sold out about a year ago and the new owner does not care about service. I took a pair of beautiful tailor-made trousers to have the waist let out. I had them marked with soap. We laughed that I had gotten fat and needed larger pants. When I went to pick them up she had taken them in instead of let them out. She trimmed all the excess material away so they can't be let back out. She ruined these $400 trousers and would do nothing about it. She said she didn't understand to let out. Communication problem she said. These fully lined, expensive trousers are now worthless to me and they would do nothing about it. If you have jeans and everyday work clothes to be altered she Might be ok but I would NOT take any high-end stuff to her unless you are prepared to lose it. read more

Its sad to say; I had been going to Jinu Alterations for many years, had great service, the owner (Young) who started it was very friendly, helpful, professional, known all over for her great alterations, & always super busy with a good size staff that were always working hard, doing great work.Ive gotten to know her well over the years. Jinu has been sold to a new owner that kept it approximately 8 months, then she sold to the current owner, who has had it now for 4 months.... I took my daughters wedding dress to Young to repair after the wedding (as she had done all the alterations, & also works for a very well known wedding shop. This must have been about the time she was prepairing to sell the business, she told me she was so super busy, and since the wedding was over I told her I wasnt in a hurry & to take her time... she would always get things done fast if needed) THE CURRENT & 3RD OWNER; I called to check on wedding dress, as I wanted to pick up & she told me "no, no wedding dress here" I explained to her, and asked to talk to the owner, she told me she is the owner, she bought it 4 months ago, and she dont have any wedding dresses!!! "My Heart sank, my daughters wedding dress was gone?" needless to say after my daughter called her, then I again, she said she SOLD the wedding dress! I was heartbroke... My daughter & I went to talk to her, she lied several times, was very unprofessional, & eventually told me that she can buy the wedding dress back from the customer but I would have to pay the customer the $250 she sold the dress for, (I was quoted $120-$130 for the repairs from Young, and the repairs were made by previous owner!!) This lady didnt even work on the dress, she stated "she bought the business everything came with it, including my daughters Wedding dress, she is a business owner, that we have to understand she is doing business & would get the dress back & have it tommarrow, insisting I pay the $250." I was apalled, my daughter became upset as the lady was mean about this. we left, I called her back & apologized for the situation, and my daughter being upset understanding it was her "DREAM DRESS" & that I understand tommarrow wasnt giving her much time, so I would come friday ( 4 days later). she said No she will have dress tommarrow, I went the next day to pick up dress, she was very insistant that I must pay the $250 that she "sold" the dress for. I had no choice but to pay her & get the dress in my hands. This new owner is the only person that works there & the place is quite empty. (if you have ever been there you know that is very odd). I dont believe she will stay in business long & cannot be trusted. read more

I took a very expensive all weather fur lined coat into Jinu to be repaired as I had a tear below the elbow of one sleeve of the coat that was not on a seam. I explained to her that I was very much aware that you would be able to see the stitching for the repair but I was okay with that. I just wanted it stitched so I didn't catch it on anything and make it worse. She told me to come back in a week. She suggested another way to fix the tear. I told her NO do not do it the way you are thinking. I don't care if you see the repair I just don't want to make the tear worse. I went back the next week on the day she said it would be done and she hadn't started it yet. She forgot about it. She said she would have it done later that same day. I told her I would be back in four hours. She said that was fine. I went back in four hours and she exclaimed look I give you new design! She had taken my $1000.00 coat and pulled it up on both sleeves and stitched all the way around both sleeves of my coat leaving a seam half way between my elbow and wrist. I was horrified when I saw what she had done to my coat. I told her she ruined my coat! She said she would take the seams out. I stood there for 45 minutes while she removed the seams from my coat sleeves and then attempted to steam out the marks. The needle marks will never come out and I now have two lines around each sleeve of my coat from where she put the seam in that cannot be removed. My coat looks awful! All because instead of doing what I ask she decided that would look ugly so she was going to do it her way. She said "It's just a jacket." I made it look better. It's not a jacket! It's a full length fur lined all weather coat. She ruined it and she is refusing to give me the money I spent on the coat. I will be taking her to small claims court. So be aware that she will not do what you want she will do what she wants. My coat is ruined and if I knew how to upload a picture so you all could see what she has done I would do so. read more