In a recent snowstorm, both of our family cars were damaged by a hit and run driver while sitting…read morein our driveway. My wife's car was hit hard enough to shove it several feet backwards into my car and crack the bumper. I have never had anything but bad experiences using body shops, but my wife found these guys and they were fantastic. Mario was polite, professional, and far more helpful than anyone I've ever dealt with at any sort of auto shop. The folks at State took care of everything flawlessly, dealt directly with the insurance company on everything, handled my wife's car being totaled out, and kept me informed on the progress of my car's repairs every step of the way. I got my 10 year old car back looking almost as good as the day I drove it off the lot. I hope it's quite a while before I need a body shop again but I can't imagine bringing my cars anywhere but State Auto Body.

Thanks to a friend for recommending these folks to me to repair damage made to my car by a hit and…read morerun driver. Steve looked at my car the same day of the incident. Both he and Mario were fantastic to work with. They got me a rental car and had my car fixed quickly. They even detailed it when they finished the repair. I highly recommend them!!!!!

This service is expensive. However, the attention to detail (after all, that's why it's called…read moredetailing) is excellent. I have a yellow lab retriever who sheds her fur all about my truck interior ~ everywhere!! Although there is an upcharge for this; there is not so much as a single dog hair left when they are done. So, yes my experience is basically this: Expensive but Worth the money.

Quick turnaround on short notice -- a fantastic detailing job overall!! Will definitely be…read morerecommending Veneton to friends and family and coming back in the future.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

Hello, I took my car here after a collision. I was recommended to see "mike" evidently, the owner…read moreby a friend. My car was fully covered with a 1000 deductible. I did not want to fix what I thought to be minor damage using my insurance. Mike, after looking at my vehicle told me there was frame damage which was odd because the door was barely dented. Anyway, he asked me to leave the car with him so I did. After a week I wanted to pick the vehicle up because he wasn't returning my calls. I show up to get my vehicle and he gives me a song and a dance about him not calling back. I said, no problem, I'm going to take the car some place else. He was very adamant I didn't do that. I explained to him ive got someone standing by to do the job and its not a big job. When i first met mike he said there may be frame damage hed have to look to be sure. Every time I drove the car after the damage it drove strait as an arrow and didn't seem damaged at all. He even asked me if the car "pulled" the day I met him. I told him no, it did not and how does a frame get damaged by my son riding his bike and crashing into my door? I get my car and drive away and it won't stay strait pulling so hard to the right. I go to the shop I decided to use for the minor repair with barely a dent on the right rear door and the mechanic looks at the frame. He told me based on what he had observed, it appeared that someone had hooked the car up to a frame machine and bent the frame what seemed intentionally. I immediately figured out why mike was so adamant about 1. Me leaving my car and 2. Me using my insurance. Bad man running that shop. He seems to me to be a thief and a con man. Buyers beware.

Amazing just amazing. I got my first ding in a new car. Mike told me I actually had two dings. Now,…read moreit looks like it did when new. Couldn't be more satisfied!

This place was exactly what I WAS looking for. They were reasonable, provided Rental car pickup and…read moredropoff on site. They gave me a fair estimate. (front fender dent) Very professional. Lori the managere was especially friendly. And they delivered! on time as promised Their detailing was ' on the house.' Very satisfied. J T

Excellent service, Quality work, and Best value!…read more The quality of the repairs was top-notch; my car looked as good as new, with no sign of the prior damage. The paint matched perfectly, and the finish was flawless. What impressed me most was the excellent customer service. The team at East Bay Auto Body went above and beyond to ensure I was satisfied with the work. It's clear that customer satisfaction is their top priority. I highly recommend East Bay Auto Body to anyone in need of high-quality auto repair. Their professionalism, efficiency, and customer service are what set them apart. Definitely a five-star experience!

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

They are honest.. !! They dont sell you what you don't…read moreneed. Obviously everyone knows this bc sometimes you'll wait a day or 2 before they can work on your car..

Another great experience with Division Street Auto. I went…read moreto a competitor because I was out of the area, and the quote I received was ok. When I got back I brought it to Division Street, half the repairs were not necessary. Thank you again

Jeff assessed and priced it, fixed it, paint matched perfectly . It was done when he said it would…read morebe. Good work/fair price. I'll definitely recommend

Took my car there through a recommendation. Was highly satisfied , Jeff dealt with all the…read morefrustrated formalities in dealing with insurance companies . Needless to say he is a perfectionist and when my car was returned to me it was like brand new. Ty Jeff