I need to make a contactless delivery. When I went to pay, it seems the rule either is or was…read moreinterpreted as there had to be a physical address attached to the card as company policy. Anyways, we live in a rural spot with our PO box in another zip code on our card. it wouldn't run through to make the sale. Kathy at the Oregon City Store was helping me. She was in a very uncomfortable position. She took a risk and solved my problem by coming out to get my card and run it. I really appreciated her thinking outside of the box, making a decision and helping me. You are fortunate to have her as part of your team.

Slowest workers of all time with no concept of customer service or speed. I'll find somewhere else…read moreto go

This pace used to be a goldmine for used guns at giveaway prices. Not anymore, unfortunately…read more Everything is priced slightly below what it costs new. Maybe it's how they steer people to buy new. Dunno. Disappointing strategy from buyer's perspective.

Although I have not purchased anything from this store, I wanted to provide feedback on their great…read morecustomer service. I was approached a few times during my visit from associates asking if I needed any help or had any questions. The level of great customer service is remarkable, to a point you almost want to purchase something from the store. They have a great selection of products with a great staff that can speak to any product they carry. I also found the prices to be reasonable. Great store, great staff, great customer experience for me!

Went in to get more fishing line put on my reel. They broke my reel in the process. When I asked if…read morethey could compensate me a replacement, they refused and were offended that I requested this. This is a bad business. Don't give this place your business.

Untrustworthy. I've…read moreshopped at the store many times over the years as a go to sporting good supply. recently bought a rifle and was told I could bring it in and get a scope mounted on it. I even consulted them on what scope to buy and hardware. Finally got my rifle and all my mounting supplies together to come in and get the scope on my new gun. I was told they were too busy today to do it and asked when would be a good time to bring it in. The girl at the front counter called back and then informed me after the measure 114 scare is over. I told her that's not what they said last week when I picked my rifle up and that they were doing a scope mount at that time. she just apologized and here I am with a rifle with no fixed sites and no scope mounted on it either. Although I have bought many times from this place in the past the service just continues to decline. I'll take my business and money somewhere else in the future.

My church asked me to join their Safety Ministry Team, and they prefer that we're licensed to…read morecarry. I've never been a "gun guy", but I'm not averse to them either. Then I realized that I'd not shot in 30+ years! And all my experience is with revolvers or lever-action rifles. Bottom line: A LOT to learn. So it began, as so many things these days do, with a google search: "best compact 9mm under $500." Wow - so many options. I read and researched and asked questions and visited so many gun brokers, from pawn shops to mega-sports retailers to locally owned. The guys on the church team spoke very highly of HighLine, so I popped in and met Scott. He was a wealth of information, professional, personable and patient. He answered every question I had and a bunch I didn't even know I had. Great guy! After several classes, an online course and completing my CHL certification, I had my list down to my top three. Back to see Scott at Highline. He got out the three I wanted to compare, explained the highlights and differences and just when I had it all figured out...he gave an option that was an upgrade to my top choice that was exactly what I was looking for. I spent a little more than I'd initially planned, but I'm confident that I have a quality firearm at an awesome price. Plus Highline has EVERYTHING I'll ever need as I learn and grow in this new challenge. BIG THANKS to Scott and his team at HighLine. Top shelf service whether you know your stuff or are just starting the gun ownership journey. I completely recommend these guys. They're excellent. Thanks Scott!

per their site they are supposed to be open, I called, Shane said hello, I introduced myself and…read moreasked if they were open, he said "nope" and hung up. My next call was immediately terminated on being connected.****This turned out to be a phone problem and a misunderstanding. They contacted me and hooked me up with a gunsmith for the repairs that I needed. I am completely satisfied.

I bought a deluxe Kahr 9mm (with the kung fu grip) from an east coast FFL dealer last year. I used…read morea gun auction site to find the Kahr and contacted Eric's Armory because a friend who lived in Sandy recommended them. (I don't live in Sandy but I'm close enough and the shop was super easy to deal with.) they sent their FFL stuff over to the other shop and I was happy to pay a rather minimal fee for the Eric's to receive the gun, handle the transaction and do the background check when I went to the shop. hour are limited so don't just stop by, make sure you call ahead to make sure the shop will be staffed. I'm looking at a long slide custom glock now online and I hope I can buy it and bring it home through Eric's. Great customer service, highly recommend them.

Vet owned and operated. Very knowledgeable and works to help you get what you want. Excellent…read moreservice and I never felt like I was just a walking wallet to them. Definitely recommend!

Horrible service. Don't return calls and don't ship orders…read more Months have gone by with calls and emails and they ignored them all. There are 2 locations. One is good and one is horrible. The Seattle location is a complete rip off. They take your money and send nothing Stay away from the Seattle location!!

Marie in Kirkland is spot on. I spoke.with her when I placed the original order. She let me know up…read morefront it would be split because one item was in Milwaukie and shipping from there. The item was previously sold and inventory not updated. Thus, I was charged for an item that did not exist and obviously did not receive even though it was listed with the order and tracking info. No call or email letting me know this, in fact I had to call Lawrence in OR to find all of this out....poor customer service with excuses as to why nothing was communicated. Not all impressed with Lawrence and the Milwaukie store. Ps, as of this review I am still waiting for a refund over two weeks later.

As a brand-new gun owner, walking into a gun shop can be a little intimidating when you don't know…read moreall the terminology or exactly what you're doing. I brought my SIG P320 XCarry into J&B to have a ROMEO-RS PRO optic and FOXTROT2R light installed, and Brandon couldn't have made the experience any better. He stopped what he was doing, took the time to install everything correctly, zeroed the optic, walked me through what he was doing, answered every question I had, and made sure I understood my new setup before I left. At no point did I feel rushed or talked down to. He genuinely cared about doing the job right and helping a new shooter learn. The level of customer service was exceptional and far beyond what I expected. They went above and beyond to make sure I left with everything installed correctly and the confidence to use my new setup. Customer service like that is incredibly rare these days. They've earned my business for life, and I won't be going anywhere else as long as I live in the Portland area. Whether you're a seasoned shooter or buying your very first firearm, I can't recommend Brandon and the entire team at J&B Firearm Sales highly enough. Thank you again for taking such great care of me. You've definitely gained a lifelong customer. As a brand-new gun owner, walking into a gun shop can be a little intimidating when you don't know all the terminology or exactly what you're doing. I brought my SIG P320 XCarry into J&B to have a ROMEO-RS PRO optic and FOXTROT2R light installed, and Brandon couldn't have made the experience any better. He stopped what he was doing, took the time to install everything correctly, zeroed the optic, walked me through what he was doing, answered every question I had, and made sure I understood my new setup before I left. At no point did I feel rushed or talked down to. He genuinely cared about doing the job right and helping a new shooter learn. The level of customer service was exceptional and far beyond what I expected. They went above and beyond to make sure I left with everything installed correctly and the confidence to use my new setup. Customer service like that is incredibly rare these days. They've earned my business for life, and I won't be going anywhere else as long as I live in the Portland area. Whether you're a seasoned shooter or buying your very first firearm, I can't recommend Brandon and the entire team at J&B Firearm Sales highly enough. Thank you again for taking such great care of me. You've definitely gained a lifelong customer.

Bought my first gun from these guys and I have been coming back ever since. Everyone is really…read morenice and knowledgeable. Lots of gear and gun accessories as well. Its a great one stop shop. They didn't even charge me for getting a bore laser sight out of my AR. Thank you to staff!

These guys are very nice, and friendly. They know what they are talking about for sure!read more

R&J Firearms is a small firearms manufacture and accessories dealer in McMinnville, OR. There shop…read moreis small but no job is too small. There isn't anything they can do; they make a lot of their own parts. There hours are a little odd but they are open most days. Call a head just in case. They have built me a lower in no time, and there service is top notch. They have amazing AR-15 custom made. Here more about the company from there website. They are a BATF 07 dealer/manufacture and 08 importer and specialize in the affordable as well as custom order and Talo handguns and rifles. They specialize in AR platforms and the T.N.W. line of Aero Survival Rifles. We manufacture exclusively the 50 T-Sabre .50cal semi auto AR platforms. We also supply a selection of accessories such as rifle and handgun cases, optics, locks and ammunition. They are licensed to deal, manufacture and transfer NFA firearms (class 3) to other NFA licensed dealers, businesses or when the proper paperwork and tax stamps apply.