Why would someone who lives over 100 miles away leave a review for Monticello Motors? Here's my…read morestory. After Thanksgiving break, on their way back to college from Chicago to Columbus, my daughters were involved in a highway accident that left the car undrivable. (They were unhurt.) The vehicle was towed away and eventually made it to Monticello Motors for a repair estimate. From Chicago, I called and spoke to Grant. I told him my car was going to be towed to his shop and before I identified myself he rattled off all of the details from a message he must have just received from the insurer. Before I had to follow up, he called me, told me the cost and predicted, based on experience, that the insurer would likely consider the car a total loss. He was so kind about it. I'd never been through something like this and he explained to me exactly how the process plays out and what to expect. He told me he'd ship me the license plates (I hadn't even thought of that) and anything else in the car and said the cost of shipping wasn't much and he'd do it for free. I offered to pay and he refused to accept payment. He also told me to be sure to call him once I had settled on an amount for the car with the insurer - that he wouldn't release the car to them without my approval. He owed me nothing at all. Let's face it, the insurance company was the one paying him, yet he treated me like a longtime customer. Though he didn't say it outright, thanks to his explanation about the process I realized that the amount the insurance company offered me is a negotiable amount and I ended up negotiating and receiving over $800 more than the original offer. If you live near Monticello I think you'll be thrilled with the level of service you'll receive.

We've put off fixing all the big and little dings our car has gotten over the years from the valets…read morewho park our car in our condo complex in the city. Nothing is worse for your car than having Chicago valets park your car daily, and parking your car daily on narrow Chicago streets. Finally, we couldn't put it off any longer because our car was now 6 years old, and there were two gouges so deep, they were starting to rust. We only have one city car so we stressed to the owner of Monticello Motors how we were on a tight schedule and needed the car back in a couple of days. He offered to work on the car over the holiday weekend just so we would have it back that Sunday night. We were wary of what the price would be since there was also a huge dent where the valet had wrapped the backside of the car into a cement mullion, and we didn't want to replace the two panels affected. The owner assured us he would do his best to bang out the dent, buff and paint it where it would be noticeable on close inspection but a huge improvement over what it looked like now. He would also take care of the two, deep long gouges and offered to fill-in all the little chips of paint missing on the hood from where tiny rocks hit it on the interstate. All this, and he was only going to charge us $600.00. It seemed too good to be true, but true to his word, he did everything he said he would do, better than we thought possible, over the holiday weekend and in time for us to go home on Sunday night all for $600.00. Wow! Everyone we met at Monticello Motors was very nice, but we especially enjoyed talking to the owner who is himself a transplant from Chicago and worked for years at the dealership where we purchased our car. That gave us extra confidence he knew what he was doing and a professional to boot. I can't believe we can get this kind of service in Monticello for such a steal.

Some of the best, most efficient customer service I've had in town! Unfortunately I was in need of…read morean estimate for an accident I was in - the team here was incredibly kind, helpful, and efficient. Derek explained everything to me in layman's terms and made sure I was comfortable with proceeding with the repairs before taking action. The lady (Kyleigh) at the front desk was also so polite and orderly. I hope I don't have to have a reason to come back again but I'm thankful they were there when I needed solid and timely help.

Really great team glad they are in Marion! Stop in and get an estimate for repairs because they do…read moregreat work.

I had them fix a dent on my BMW and they did a great job. I would recommend for sure.read more

I had two dents that needed to be looked at prior to me trading in a car. I contacted JM Dent…read moreRepair and made an appointment at lunch time to get a free estimate. Jim looked at both dents and gave me an estimate - he recommended that I didn't get them repaired, as the value it would bring would not be worth the cost of the estimate. He then went back into the shop, got some tools and made one of the dents nearly go away. He didn't want any money for this. Very pleased with his help and workmanship - I will be back (if necessary), and would highly recommend JM Dent Repair!

This is the place to go to. Other places will overcharge you, add extra operations to boost the…read morecost. You can shop around, but I'm sure you'll find, as I did, RW will give you the best price in the area without compromising on quality.

I was referred to RW Collision by the staff at Mr and Mrs Tire in West Lafayette…read more Mr. Williams runs a one man shop. He was able to get me in within three weeks for some extensive rust damage on a used Ford Escape I had recently purchased. The damage above the rear wheel wells was enough that the metal was going to have to be cut out and new metal welded in its place. He gave me an estimate that I expected to be $500 higher. I was very happy with that. During the work, he kept me updated on the progress and called me to tell me my vehicle was ready. When I picked up my car, it has been washed and the work was great! I highly recommend RW Collision!

We took our Toyota Rav4 in to repair molding on the right front wheel well. I expected the usual…read morehigh charges. When we got the car back, they said we owe them nothing. Basically saying, 'our guy just popped it back into place'. They could have easily overcharged us and we'd have never been any the wiser.

wife had a little fender bender took it to caliber collision and they did great job plenty of…read moreupdates on the progress very professional and courteous staff was out of town Duane even delivered my vehicle to my house. My car was a lot cleaner when they delivered it then it was when they received it thanks. Would highly recommend

Darrin and his staff always deliver absolute gold standard service. Everyone from the ladies up…read morefront to Darrin and all in between, go above and beyond to make sure every last detail is covered. The repair is magnificent. You can be rest assured knowing that every last detail is as good as it can possibly be! It's comforting to know that you can still find folks who make you feel almost like family when you come in. Thank you, Special Touch Collision Repair!!

They took care of everything like it was their own vehicle . Enterprise car rental drop off and…read morepicked up my rental at the shop . Basically I just had to drop off and pick up my vehicle and pay my deductible. The best of the best !

I've used moose many times over the years (seems deer like my vehicles). He has always treated me…read morefairly and his work in impeccable. Highly recommend

Fixed a plastic fender bender on my truck he was fast and looks perfect really professional and…read moreHONEST hopefully will never have to have bumper straightened I would highly recommend MOOSE

Mark's Body Shop did a fantastic job on repairing the damage on the front passenger side of my…read moretruck. I couldn't be happier with how good it looks. Everything lines up and looks just as it should. They cleaned the inside and outside of my truck. It looks so good! They truly did an excellent job. I would recommend anyone and everyone to bring their vehicle to Mark's for their body repair needs.

Great quality work and nice people. Will be back if I need body work. Nothing more to say.read more