Doug was on time, honest and excellent at diagnosing the issue and fixing the problem. Excellent…read moreservice and super friendly and personable. Will definitely use again.

From the owner: Doug Cormack is an appliance repair expert with over 30 years of experience repairing the big…read morebrands. Along with experience, Doug has found success by providing great customer service and treating clients as if they are his own family. That level of trust has been built over years of doing great work and being responsive and reliable. His customers are confident in referring Doug to family and friends as being a trustworthy and reliable person who solves problems and gets the job done right the first time.

The delivery men were excellent and careful getting into the house with our new chair. They set the…read morechair up and showed us how to use the remote for the chair, They placed it where it belonged in the living room. The overall experience with this crew was excellent.

I am beyond happy with the service I just got from Durochers, Monroe, Mi…read more The techs know what they are doing, are courteous, clean and prompt. I highly recommend Durochers to everyone!

Excellent service. Arrived on time. Repair person was courteous and informative. Would highly…read morerecommend. This is the second time we've used on different appliances.

Great job BK Appliance Repair! Your services are quick, friendly, economical, and reliable!read more

I was referred to this company by my next-door neighbor. Once I called, Kraig came within two hours…read moreand got the job done wonderfully. He knew exactly what to do and told me about everything. Wonderful job.

I have a GE washer that I bought in 2020 that stopped working. I called Ace appliance and they said…read morethere's a 90% chance they can fix any machine they look at. They charged me $100 and could not fix it but offered me a $30 coupon off of one of their new machines. SMH I would suggest you not go to them just go buy a new washer. You're gonna be out $100 for nothing.

On Father's Day we discovered that our clothes dryer was not getting sufficiently hot to completely…read moredry the clothes. I called Mr.Appliance and a REAL PERSON actually answered the phone, spoke to me and arranged for a technician to come on Tuesday. But on Monday AM I learned that an earlier doctor's appointment on Tuesday was being delayed by 1.5 hours. I called Mr. Appliance to request a later time on Tuesday and again a REAL PERSON answered the phone and gave me a later time slot. Tanner came and was polite and efficient and repaired the dryer. Overall I was pleased but in this day of AI and answering machines I really appreciated being able to directly communicate with REAL PEOPLE rather than answering machines.

Checked reviews of some local repair outfits when our dryer broke down. Mr. A had the best of…read morethem so we gave them a try. Got the service scheduled for three days out, and received an immediate confirmation, as well as a day-before confirmation that included a photo of the technician. Received a text from the technician when he was on his way. Upon his inspection of the dryer, he determined he would need to order a new part, but said he would be able to get back to install it by the end of the day. Turned out even better than that--he was back in a couple of hours, telling me he decided it would be quicker to swing back to my place then instead of after his next stop, as he'd planned. After the new part was in, everything was fine. The repair wasn't cheap--replacing a circuit board won't be in any circumstances--but the repair went smoothly and the dryer is now working fine.

Service call was not worth 99.00 for only being there for 10 min. Repair was…read more more than buying a new one.

From the owner: We service all major appliances 7-days a week at absolutely no extra charge. Ace is family owned…read moreand operated since 1984. We have a 25% off coupon at AceApplianceinc dotcom