Placed an order for one sandwich and the delivery address was less than 2 miles up the road. My order took over an hour to receive! Would not recommend delivery considering it's a $5 charge. read more

Ordered a beach club got turkey wrapped in lettuce. Called to let them know and they didn't seem to care.

I love Jimmy John's, but for the past few years this location nearly always gets my order wrong. And this is true even when I put the order in on the app. And the folks working there don't seem too concerned about it when I tell them about the errors. read more

The service was horrible. I asked a simple question and no one could give an answer, and were extremely rude about it. The place was super disgusting. Looked like it had not been cleaned. And the food was horrible. Plus took 8 minutes to get a single sandwich. read more

Food was fresh. Love their bread Young lady at drive up window very friendly. Fast service. Would recommend for a quick lunch.

The menu says a veggie sandwich has avocado in it. Even confirmed with the drive thru attendant because they didn't put avocado in my veggie sandwich last time. He said "it's already included in the veggie". Come home & of course there's no avocado in my sandwich. I also said no tomatoes & they weren't able to follow those directions either. read more

Jimmy John's - a sandwich with lettuce and cheese - Sandwiches Near Me - Waco, Texas

See all

I ordered lunch for my maintenance team at work. It was a large order that was $514. This sandwich was delivered as part of my order. When I called to complain, I was told that they couldn't have possibly delivered that sandwich and that I must of pulled it out of the back of my refridgerator. read more

Jimmy John's - This is what they serve you in Waco, TX - Sandwiches Near Me - Waco, Texas

See all

Walked in. No greeting. Older gal taking my order on 10/15 yawned while taking our order. I thought "I'm sorry are we boring you?" I had to just take my cup after asking her for it 3 times while she stared at me. Other workers behind the scenes looked to be hard workers. Clean overall but two out of 3 tables sticky before we found a clean one. Food was ok. Not a friendly experience. We won't be returning. read more

Pretty much the exact same as every jimmy John's! Good when you need a simple sandwich or snack! If I had to find a negative the drive thru is a little narrow for a truck. read more

DISAPPOINTING. The bread is amateur hour quality. The ham, turkey, and cheese are tasty but not exactly gourmet quality, like Boar's Head. I hate shredded lettuce, and the tomatoes are see-through thin. In the end, the price won't kill you, but the meal won't fill you. Which 'wich is a better sandwich dollar for dollar, but if you really want a top shelf sandwich that feeds you like your mama, get your hunger over to WiseGuys, a Chicago Eatery. It is time to stand up and say NO to mediocre food. read more

Today their payment system was down and they told me they needed to "write down my card information". No thanks. They refused to let it slide and threw our food away instead of just letting it go what an absolute waste and this was after we kindly waited for them to reboot the system. The blond peckerwood virgin manager wouldn't just keep things simple and say this ones on is becauSE OF our system. Come on bro lmao read more

Food is good but delivery IS SLOW!!! Takes an average of 30-40 minutes to get a simple sandwich and I'm only a mile away. Nothing "Freaky Fast" about this location read more

After being in CA for (nearly) four years, I was excited to return to TX and my favorite Jimmy John's! No JJ's in my home town in CA (yet), so I really missed my #12 Unwich! First day back, I had to address my craving and was not disappointed! I absolutely love that they'll lettuce-wrap any sandwich! Ahhhhhhh! read more

Went thru the drive thru & place my order. When I got home . They only put 1 sandwich in the bag. Called, the guy that waited on me admitted he forgot my sandwich. Said I could come get it or he would ask the Mgr about giving me a credit. Told him no, could they deliver it. He said not. Asked to speak to the Mgr. She said sorry, but could not deliver, Only had 1 delivery guy. Said I could come get it. Told her I lived on other side of Hewitt , close to Old Temple Rd. Asked if they could deliver. She said they don't deliver there & was against their company policy. Ask where the delivery line was. She said the railroad tracks Asked if they could deliver to Gibson right there at the track, She said yes. So I met the driver there. I clocked the distance from my house to Gibson's it was 1.1 miles. It's nice to know that Jimmy Johns will not go that extra mile for a customer. They must more customers then they can handle, Now they have one less to worry about. Laura D, read more

No stars. Ordered a sandwich and it was a sad example of a sandwich. I had ordered from Jimmy John's several times in houston and less than half the time is it even the correct order. Now I've moved Hewitt and you still have the same standards. Sure it's fast but definitely wrong. read more

Jimmy John's - Horrible excuse for a sandwich. - Sandwiches Near Me - Waco, Texas

See all

In the past I have had no complaints with Jimmy John's...however today is a different story. When I called in my order, the person taking my order confirmed where I wanted it delivered. However, my order was delivered to the wrong place. (This has actually happened before at this establishment.) When I called about this, the person on the phone was completely rude. When I asked to talk to someone else he told me no because he was the store manager. I will not step foot in this establishment anymore until there's a new manager who respects customers. read more

Jimmy John's advertises amazingly fast delivery and they are true to their word. When I order online sometimes I hardly have time to get my wallet out before the driver arrives -- literally less than five minutes in many instances. I also appreciate that there's no minimum order for delivery, prices are good, and I love their bread. I get the Vito, no onions, extra tomato and cucumber. read more

First you have to understand the "gourmet sandwich" is not meant to be taken seriously. They have a set menu based on defined types of meats: turkey, ham, bacon, roast beef, and 'Vito' meat (salami and capicoa-a spiced ham) and one type of cheese: provolone. This means if you show up and ask for a Reuben, a bowl of soup, a Philly cheesesteak, or something toasted you haven't paid attention to the menu and will prolly get looked at funny like I did. Haha That being said their sandwiches are very good! Several in particular; the #5 and #9 are excellent for Vito, 12 is a great turkey-avocado mix, and the 17 is a ham-bacon heaven. They pride themselves on speed, and rightfully so. If they don't make a rare mistake or aren't insanely busy they can have your sandwich out to you in less than 30 seconds. This results from a highly specific assembly process. So, they have created their own type of sandwich to work best with speed. Bread is made fresh, recipes are exact, and some frills like a massive table of veggies are non existent. What does this all mean? If you are craving a Jimmy sandwich (which are very good) then go there, if you want a subway, or schmaltz's, or another style of sandwich than don't go to Jimmy's expecting them to be the same. They aren't. Jimmy does a jimmy sub that's very good when you want that style sub/club. Don't try and make Jimmy something he isn't, appreciate the speed and product for what it is: A damn fast, damn good sandwich and chips. 4 out of 5 because I can't say they are the absolute greatest sandwich shop, but I have yet to find that place either. Great eats! read more

Sorry my review is way late but I felt it is necessary still. Service is usually okay. I grabbed mine 2 go and saved my whole, big pickle from lunch until later on that night. The pickle looked fine during lunch. I went to open the pickle that night and it had molded. I was really looking forward to it. In hindsight and it didn't seem intentional on stores behalf, glad I never ate it for lunch. read more

I waited in the drive through line for over thirty minutes at lunchtime. Staff seemed depressed, anxious and over worked. Staff was unapologetic and unfriendly. Sandwiches were good but not worth the wait. I will not return. read more

Good service....good food....,its basically a take out..... I want to give everyone the very best ratings I honestly can! Enjoy your day! I am the Cowgirl from Waco Texas.....Rated by the great drummer of our generation THE BEATLES MANIA..... I pray I did you justice.... Now and forever... MY ADORABLE RINGO STARR MY FICTIONAL SON IN WHO'S BURIED IN GRANDMOTHERS GARDEN? Next Generation....Marion Joy Cripps Dickerson! read more

The only reason I don't totally agree with Vanessa is she was too nice. Overpriced, bland, not as advertised, and certainly not gourmet! This place sells chewy bread with lettuce and mayo and not much else. Poorly laid out too, you have to reach below the register to get chips and if people are there you have to work around them; what is up with that? The person at the register did not know what I was talking about when I asked a couple of questions and what kind of "gourmet" sandwich shop does not even know what a reuben is? And now Hewitt has the distinction of having this poor establishment as well. read more

Just tried to order online, two sandwiches, drinks, for pickup today. . .total came to $20.05 with tax. As I went to complete order, it wouldn't allow me to complete. . said that 'minimum online order is $25.00.' Are you guys high? Have you been smoking too many sandwiches? I am making your job EASIER by ordering online rather than ordering when I show up. Get a clue! Horrible business decision and I won't support your business. read more

I first ate at this place in Dallas. I didn't like it then. The only reason I had it again in Waco was because my parents had never had it and I was hungry when I went. i think the sandwiches are boring and flavorless and overpriced for the size and quality you get. read more

Took my basketball team here today and the service was fast and the manager and staff very friendly. I highly recommend this location for large groups. read more

Great food at a great price. Will be coming back for sure. It's always clean and super fast service. This will definitely be my new favorite spot for lunch after church on Sunday's read more

This is our go to "fast food". The vegetarian sandwich is delicious and was a life saver when I was pregnant!

I live 4 minutes away and am out of their delivery range...unless you live within eye sight of the restaurant, don't count on delivery.

Been through the drive thru twice. Sandwiches are boring. The staff at this location are smart alecks. But, I imagine this place has high turnover. Slightly overpriced as well. read more

This place was so bad it made Subway look gourmet. Terrible old bread and cheap on the toppings. It tasted more like one of those gas station subs you buy when your out of options. read more

Online order: 201386461. Clear delivery instructions on the order. Made mistake of pre-paying 20% tip to the driver who dumped the food at the unmanned front desk. Didn't call me to let me know it was there. It sat there 15 minutes before I found out it was there when I called the store. Driver smarted off when asked why she didn't deliver it as instructed. Feel like she stole from me-can't get the tip back. Won't order here again. That's $20/week you won't get now. Train your people please read more

As solid a Jimmy Johns as any. Always good. Jimmy chips are so good. My favorite is the Totally Tuna. No toms!

The first time I went I wasn't sure about what to order but the guy at the register was very helpful with suggestions. And he even helped me to get the best deal. The sandwich was made quickly and still incredibly tasty. The bread was SO good and the sandwich was full of flavor. Definitely a place I will be going back to...Just not through the drive-thru. read more

Great establishment. These people really go above and beyond. The manager popped my back on request 10/10 would do again.

Bread is bland and cold. We asked for peppers on our sandwiches and got one slice of jalapeño per sandwich. They were very fast and the price is the same as Subway. But, any other sandwich shop on Hewitt Drive beats this! read more

Four stars because they don't deliver to my house only two miles away! However, the staff is always extremely friendly and upbeat and service is quick. They also appear to be practicing proper food safety and handling guidelines which I really appreciate. read more

Awesome service. We took way to long to order but they were very patient. We even had to make a change after we got to the window and they were very accommodating. All around great service. read more

I eat at this location a couple times a month and normally get the same thing the Beach Club. Its a great sandwich I eat it both regular and Un-sandwich(lettuce wrap). I have had other sandwiches but this one is just my favorite the bread is very good and always fresh. I have never had vegetables that were not fresh. It is always fast to get in and out so I can get back to work. The people there are always nice but since they are suppose to be fast they are very short with you. read more

Horrible service. Delivered to my house 4 times, then all of a sudden they don't deliver there anymore. Every time I had them deliver, there was no ice left in my drink, and they got the chip flavor wrong almost every time. read more

great service, very fast sandwiches. their bread is amazing! Made fresh each day. The smell alone makes me want to come back!