I ordered a veggie sandwich and it tasted like a dirty sponge, soggy, dirt and absolutely disgusting. My friend received the wrong sandwich. Not the best lunch. read more

I'm writing this in the hope that the human mayonnaise in leopard overalls that was working today sees this. I'm sorry fanning tomatoes requires so much of your brains capacity that you fully shut down all other cognitive functions. It must be so hard deciding between acknowledging a quick customer question or even delegating to a colleague to give that customer their completed pre-order when you've already decided that you want to listen to the next order at the counter and start their sandwich. Multi tasking is suuuuuuper challenging. Despite my compassion for your shortcomings, you focusing in on that sandwich that hadn't even fully been ordered while refusing to engage with, assist, acknowledge, be respectful to (etc, etc) a customer with a completed order that was sitting on your kitchens back counter was such an interesting way to fail at customer service. It really doesn't make any sense to preorder and pre pay on the app if the mentally limited employee at the store is going to insist you stand in a 3 person deep line to ask (the only employee qualified to help customers?) to hand me my sandwich. I guess because the cashier handles money, they're probably a bit more capable/skilled, but if you work at a place like jimmy johns mental processing should be a baseline ability. And really, if you're the one making sandwiches is it not also in your purview to hand customers those completed sandwiches? I wasn't ordering so why would I need to speak to the employee at the order counter? I think this one was in your wheelhouse bud. Let me help you understand how this interaction should have gone. *customer (me) enters and looks around for a pick up counter for the sandwich they know is ready. There's no sandwich in sight! (Alas) customer gets in line, but sees one nearby employee holding bread (that's you!). Customer realizes there's no need to wait for 3 people to put in their order when they know their sandwich is ready somewhere. Customer steps closer to the counter and says "excuse me" (employee should NOT interrupt to say "they'll help you" motioning at the register and then suddenly fall deaf womp womp.) But when the customer pushes through and says "oh I just had ordered on the app, I think it should be ready" the employee who's now absolutely engrossed in spacing out tomato slices should be able to say "oh sure" and (this is complicated I know) that employee should then (while STILL being able to grab a handful of shredded lettuce) call out to their coworker further back in the kitchen and say "hey could you grab that sandwich" or if giving a direct ask to them is beyond your abilities you could even say "hey could you help this customer". That's it! Relatively simple, even for human mayonnaise. Best of luck getting better at functioning successfully in society, I sincerely hope this feedback helps. Fingers crossed you can make it to cashier someday. read more

If they had a toaster and offered to warm up sandwiches itll be 5 but besides from That everything is great the food is always fresh and i like their roast beef sandwich read more

I'm a big Club Lulu fan and this Jimmy Johns in the Landing, Renton didn't disappoint Gotta try their pickles too! Yummy Service was fast and friendly with lots of free parking right outside read more

Ordered online when a few minutes away and it was ready fairly quickly (2 sandwiches). The sandwiches were good, on par with Subway but more for your money a Jimmy Johns. Customer service could have been better. read more

**COVID-19 Edition** I needed out. I was hungry and had stared at the same four walls for over two weeks so I had to get out. I walked through The Landing to Jimmy Johns passing a number of closed stores with any variation of why they were closed and no people to reach Jimmy Johns. A delivery driver sat outside waiting for an order. I looked at the sign out on their door which explained that they had markings on the floor to ensure social distancing. If, upon opening the door, a person were to find a person on each of the markings the new person was asked to step outside and wait to be called in. Quite efficient! As there was no one else I went in and ordered a delicious roast beef sub. The employees were friendly and attentive noting the closures and the oddness of the current environment. It was a solid experience. read more

Jimmy John's - open for grab and go - Sandwiches Near Me - Renton, Washington

I am a fan of Jimmy John's they are always my go to when I need a good sandwich. The one in Renton at the landing is my favorite location.

I think they have really good sandwiches, not 5 stars because it's just a sandwich. The service has always been good too.

Was pretty disappointed with my order today. Got a sandwich for myself and my girlfriend. Customer service was lacking and on top of that they messed up my order. Usually have no issue with jimmy johns but today I was not satisfied with my meal. read more

I stopped by here for lunch and I ordered #12 beach club eventhough I don't like a cold sandwich but I just ate it cause I was hungry. It was ready in 5mins so it was cool. read more

Jimmy John's - #12 Beach Club $8.79 - Sandwiches Near Me - Renton, Washington

Love their sandwiches specially their bread. Just delicious. Price is a bit high but everything is costlier these days.

I've been to Jimmy John's several times when I'm in need of a quick meal that's relatively healthy :) There are several subs that are around $5 (but way better then Subway)...my favorite that I always go back to is the #5 Vito sub. It has salami with Italian vinaigrette and is tasty! Don't forget to add the hot peppers if you are a fan of some extra spiciness. The other thing I really like about JJ is that they are super quick! I can order a sub, and before they've swiped my card my order is ready. Everything is made fresh as you requested, and the service is always super friendly and sweet. FYI...they also will do free delivery if you live nearby! read more

Jimmy John's - jimmy john's sign - Sandwiches Near Me - Renton, Washington

Less than 1000 feet from Jimmy Johns is the largest airplane manufacturer in the world making your location for business a homerun. Boeing has workers on three shifts and due to long hours they rely heavily on local vendors for food. The largest concentration of your potential customers are on first shift which numbers in the thousands and take lunch daily at 10:00 am. So who is the marketing genius that chooses to open at 11:00 am and successfully avoids all of that business and money? You had a Pizza Slice business that was next you who figured this out too late then was gone. I assumed that chain owners were learned in market data analysis that comes with a degree in business? read more

Ordered a beach club that came out in like 30 seconds, super fast service. Sandwich tasted good and veggies and meat were good. Only problem was that they wouldn't cut the sandwich for some reason. Seems like a pretty mild inconvenience that could be done super easily. read more

Jimmy John's - Beach club - Sandwiches Near Me - Renton, Washington

Today I went in for lunch and noticed that no employees had their hair pulled back despite having long hair. I was also surprised to see a baby, presumably an employee's, just laying in a stroller off to the side. No one was interacting with the child it just was in the stroller in front of the counter near where the employees come in and out of the back. I waited a bit to see if someone would come from the bathroom to claim the child but no one did. It was an odd experience. read more

I came in earlier this week, and I noticed that no one was wearing a hair net. I stopped myself from ordering a sandwich because I was so grossed out. Additionally, there was an employee walking around in his sunglasses and making the sandwiches and I just felt that was unprofessional and gross. read more

Can't go wrong with Jimmy Johns for lunch, they're so quick especially when you're on a time crunch. Wish they would bring their sprouts back. Always get a country club with jalepeno chips. Favorite is the wheat bread. It's always soft in the center and has the right amount of chew to it. read more

I paid $10 for a sandwich here and they put 1 thin layer of meat. It was like eating vegetarian. So disappointing I may never at that location again. read more

I walked in...a guy with dreadlocks came to the register...I said "Hello"...he looked out the window,said nothing. I said "hello" again...he said nothing and made no eye contact. He's standing at the register and so am I. I said that's okay I'll leave. I walked out cause it looked like he hated me for walking in. As I turn to walk out, he briskly walks away and went back to cutting bread or whatever he was doing. I don't understand, I'm sad cause I really wanted a sandwich but not a tainted one if you get my drift. Dang it! Mean people ruin everything! read more

Absolutely the WORST and I mean WORST service I received from so called manager Christina. Not only they messed up my order/forgot items that I paid for. They recognized their mistake but Christine schooled me and told me that it's pretty much my fault even clearly the gentlemen who took my order was getting trained. This is crazy I will NOT order from this place and I will tell the entire company of my incident. Sandwich vs Sub and my cookie. Bill was $24.25 and I gave the driver $30 and he ensured me that he be back with correct order! So, the outcome was NO HELP by Christina and paid $30 and I'm still hungry. SMH JUST AN UPDATE: just received a gift card for $10 is this real or someone is pulling a joke. Lol read more

These people are FAST! I find their sandwiches to be pretty addicting...but I usually avoid carbs when possible. My go-to is the Italian sub in a lettuce wrap - and it's always consistently great! I recommend the side order of a quartered pickle too - always delish! read more

I went in ten mins before closing and I know that is rude but I had a long day and all I wanted was this sandwich to make it better. William went above and beyond by asking how I wanted my sandwich and had an amazing attitude knowing all they want to do is go home. Great customer service! read more

I've been to many a sammich spot. The Landing's Jimmy John's is A-OK. Because it's a franchise, any Jimmy John's you go to is going to be freakishly fast, and it's going to taste just as great as every other Jimmy John's. My rant about this joint is the service. I walked in with Boyfriend and a friend. I order the same thing every time (#4 Turkey Tom with all the freebies minus mayo oil and vinegar, jalapeno chips and a dill pickle) so I walked up to the counter. No greeting. He didn't even make eye contact, the lil prick. I started to order then had to stop and ask him "uhm are you open"? and then he finally acknowledged my presence. Regardless of the service I will still come back... and I couldn't give less than 3 stars because the bread/sammiches really are delish read more

Jimmy John's - #4 with jalepeno chips and a dil pickle - Sandwiches Near Me - Renton, Washington

You can beat a fresh Sandwich from Jimmy Johns!! I love the bread it's always so warm and fresh. And the pickles are the best too. I love the tuna sandwiches, Italian, and the gargantuan!! Yummy! read more

Jimmy John's - #15 Tuna Sandwhich, salt and vinegar chips, and pickle! - Sandwiches Near Me - Renton, Washington

Still a 1. Actually a -1. Incompetent, disrespectful, disgusting establishment ran by an imbecile. Once again, placed an order online, paid, expecting my food to be delivered only to be called and told there was no delivery driver, and NO BREAD? The young lady said she was working alone, and would void and cancel my order, yet I have not seen the charge reversal. I am out money, AND food. This is absolutely unacceptable and ridiculous. Please shut down online ordering if you know you can't fulfill orders! Very disappointing to a customer as you are a chain, and should be at a certain standard. This location has a lot of issues and the "manager" couldn't care less, nor did she offer any explanation, excuse, OR an APOLOGY. Based off her actions, and this location alone, I will no longer be eating at Jimmy John's. Corporate bounced me back to them so nobody cares or has any integrity at this point. Inflation has been running high, while customer service is LOW. Unacceptable behavior, with ZERO accountability. read more

I am always amazed at how fast they make a sandwich. No matter how you order it the sandwich is usually ready by the time you pay for it. One of my favorites is the hunter club with just the right amounts of meat, cheese and veggies. The un-wich option with lettuce instead of bread is good too. read more

I enjoy Jimmy John's sandwiches compared to many other nameless sub sandwich alternatives. Every time I walk in, the wonderful staff is welcoming and very friendly. They always have some good music playing and they always make a worthy sandwich. I particularly go for the beach club, which contains sliced roasted chicken, lettuce, sprouts and guacamole, with a giant pickle on the side...i think i just talked myself into lunch! There are many other positive aspects to Jimmy John's: - They deliver - They use high quality ingredients - Their website lists the calorie content on customizable sandwiches - They have a nifty iphone app read more

Awesome crew today! Super polite and respectful! Keep it up guys! That's what Customer Service is all about.

Placed and paid for a $250.00 order on Thursday Night for Friday 5:45 delivery. No showed on delivery, didn't answer phones. Drove over to pick up order and found that they closed at 3:00 pm. I understand staffing issues make doing business hard, but there was no call to inform me that the store was closing early and the order would not be filled. read more

HUGE PICKLES!! and awesome sandwiches. Bread soft and yummy. Selection huge. Hhmmmm BLT and PICKLE! PICKLE!! read more

Major Fail @ this location. I like JJ's but this location gives Jimmy John's a bad name. About 400 youngins behind the counter, pretty sure they were all confusing each other. I ordered the Beach Club, like I do at every JJ's. It was basically nothing but mayo and lettuce. I also asked for EASY MAYO! Also there were no sprouts on the sandy either, WTH?!?! That is what makes the #12. Further more, I probably waited 5+ minutes for my 1 sandwich, while there was only one order of 2 sandwiches in front of me. If you have never been to JJ's dont ruin your first experience at this locale. read more

Is this the Jimmy John's that told Seattle Seahawks rookie defensive end Rasheem Green that they were closed after taking the orders of the two customers in front of him at 6PM when they actually closed at 9PM that day? read more

The smell of the fresh baked bread makes me subconsciously lick my lips like LL Cool J. I am a Turkey Tom fan and haven't tried anything else. However, like a previous re-viewer's experience they also forgot my sprouts. The sandwiches are unbelievably fresh, and packed full. The bread tastes as good as it smells. I always get a dill pickle halved as my late afternoon snack. However they no longer yell "pickle" when I order. They lost a star for the lack of enthusiasm displayed when I order a pickle and for forgetting my sprouts every time. read more

Let me start by saying that it pains me to have to give any Jimmy Johns a bad review. I LOVE Jimmy Johns subs and preach their goodness to everyone. This particular store though has a bunch of lazy kids running it. I walked in the door, was greeted by none of the 6-7 kids "working" there. I then proceeded to stand there being ignored for a few minutes as they talked to friends. I ended up leaving and eating at the pizza joint next door. Good pie and big slices. My suggestion... If you have a hankering for Jimmy Johns, drive to Bellevue and get a sub at that store. They are great and do JJ proud. read more

AGAIN, just like in the Southcenter location I was not greeted by ANY of the many young workers even though there was just one other person, sitting at a table, eating. This was my first time at this location and ehhh...my sandwich was basically all lettuce, I could not taste anything else. Don't get me wrong, I actually like Jimmy John's sandwiches and have eaten quite a few in the past month. I'll probably give them another chance since I go to the Landing almost once a week. read more

So I love Jimmy John's. I've eaten at this one and the one in Kent near Meeker and both are great. What really impressed me today was we had a group BBQ at Coulon Park for work with ~175 people and had ordered catering (box lunches). The provider of the box lunches never put the order in and we had 175 people at the park, with no food. The coordinator called Jimmy John's at the Landing and asked them if they could do 175 sandwiches fast. They said they could do it in about an hour and had to go get more bread as they only had bread for 75 sandwiches. They didn't balk at the order at all. In the end, they delivered them in batches of 50 (with the first set coming ~20-30 minutes after the call) and everyone was eating w/in the hour and that included time to go get more bread. Now that is freaky fast. And freaky awesome. read more

Earlier this year the service was a nightmare. Orders constantly wrong, and on a delivery.Delivery drivers would get lost or take down wrong address. This place was a mess. Considering I like to order every week and or every other week.I do not do this anymore. Free sandwich to make up for it or not, brown lettuce is not yummy. Ordered the other day.I am satisfied thus far.I am trying to give them another chance. read more

Conveniently located just off of I-405. Lots of parking. The staff is always super friendly and everyone is greeted as they walk in the door. The store is always immaculate. Order your sandwich any way you'd like and it's ready in an instant. Try your sandwich "unwich" next time! read more

Prices are fair, service is fast and friendly (and more importantly I've never been greeted by "Sup Dude". Place is clean, there's outdoor seating. Really can't complain as a quick sandwich lunch spot. One thing to note...how the heck are these sandwiches so darn good. Seriously there is absolutely nothing special about the sandwich I typically order, some turkey, cheese, lettuce, tomato and light mayo on a white french roll. But it's just delicious, and tastes 10x better than if I did the same thing at home. read more

When they say fast, they aren't kidding! I came in for an early lunch on Saturday and by the time I ordered, paid, and stepped back to put my wallet away, my sandwich was ready! Their regular subs are a little small I think, so I usually go for their bigger ones. Place is clean, adequate seating, with even a few outdoor tables. Their delivery is by car, unlike in the downtown areas. Never had the delivery from this location, but I always see them around Renton, so they are keeping busy. read more