This used to be my go to sandwich shop, but just because of their beach club sandwich. If you haven't tried their kicking ranch it's fabulous. It's good on anything, especially on my beach club. I haven't dined here for a while. I normally do takeout or DoorDash it for a delivery using their app. Service is fast, but sometimes a little sloppy my sandwich wasn't cut this time. Cucumbers were very light and not the best quality. read more

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Walked in to get a quick sandwich and the staff was very friendly and made my sandwich in less than a minute. Great looking and good portions, I was very happy with what I ordered. read more

Love this location SO MUCH!! Had a super short layover and needed something quick and this location was right around the corner from where I was staying. Walked in and was immediately greeted by the workers. Two females and one male. All super freakin nice and honestly made my night. I'm a flight attendant and was still in uniform and we were all talking about my job and having such a nice conversation. All lovely people!! I ordered an 8 inch regular tuna sub with Mayo, onion, lettuce and tomato. Sandwich was so yummy! Definitely not a single complaint. I think I would honestly go back here even if I didn't want food cause the workers are the absolute BEST!! Thank you for making my night so wonderful!! Obviously will 100% go back when I'm in Norfolk!! read more

Jimmy John's - Half of my tuna sub - Delis Near Me - Norfolk, Virginia

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Horrible service. For my first time there, they over charged me and shorted my order. They were horrible about my complaint too. Won't eat there again or recommend them read more

My expectations for a chain sandwich shop are generally, pretty low, but this place exceeded them all. The servers were attentive, helpful, and made me feel appreciated. The restaurant was clean, but did not smell like cleaner. It was well lit - enough so that a person could tell the establishment and its fixtures were clean, but didn't give off a sterile glow. I'd much rather pay $10-$11 for AA full dinner than go across the street to a scuzzy sit down where I didn't feel welcome. read more

This Jimmy Johns location is a one minute walk from the Battleship Wisconsin/Nauticus Museum. Around 4PM on Monday 6-10-24 the workers were doing a GREAT job. I like how this locations accepts coupons in the app. read more

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Horribly slow service when ordering delivery for lunch. Over an hour wait for "freaky fast" service.

North military location Their logo has two stars; that's about right. This is what a $20 sandwich looks like (16 inch). Even if I were to ignore the fact the store didn't include bacon (as the menu indicated), it seems to be lacking in the lettuce, tomato and turkey areas too. Once the cost of side items were added (which I had to go back to get, as all weren't included in the carry-out order) this meal was $30. But, at least the employees were nice. read more

Jimmy John's - Club Lulu, 16 inch, $20 - Delis Near Me - Norfolk, Virginia

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The first jimmy johns in a long time that actually built my sandwich the way I asked for it. thank you

I order a sub for pickup about once a week here...staff is normally ok and nice...food is typically ready...check your sub before u leave...today was the first time I've had a dry sandwich from this location (Granby St) def difficult eating turkey, cucumber and pickle sub with no mayonnaise... read more

Open late, my order was freaky fast and accurate. Friendly people, too. Love JJ's subs! Only four stars because I didn't get the "As Good As It Gets" feel. read more

Jimmy John's - JJ's in Norfolk on Granby - Delis Near Me - Norfolk, Virginia

Terrible service. Thought since it was around the corner form my hotel that it would be nice and easy. Paid an extra dollar to put two slice of cheese on my sandwich and they didn't even do it. They also gave me a hard time for asking for the stuff I paid for. Bad experience overall. read more

Ordered for the 1st time in months today. The food took about 30 mins to arrive. Food was made exactly like I ordered (I had customized some things) The delivery person was friendly and even though I said to call when they were downstairs, he delivered it to my office on 3rd floor. Oh, and the bread is so good. read more

This store couldn't handle my grandson's "make your own" order for a ham, tomato, and lettuce sub. They initially denied it, but lost the order. We waited 30 minutes while other customers came and went with orders. We won't go back. read more

This is the slowest, most poorly ran Jimmy John's ever. Wait time for delivery is always 40 min to an hour...which is obviously insane for any delivery service, especially a "freaky fast" one...the staff is amazing and the food is great, but for a company that is known for their speedy deliveries...well not good enough. Also today's delivery time is an hour and 5 min. Update: went to the actual store to pick up another order and everyone looked unresponsive and Dewwy eyed. No response to me coming in and announcing the name of the order. Just blank unwavering stares. I looked around and found a bag on the table, checked the name and took it with me. The staff remained un phased with glazed over looks of profound confusion. read more

Granby Street store. This place is very poorly run. We went in the just to get a drink. The young woman at the register was mean as a snake, and she left the register before the transaction was completed, leaving us hanging. I think she must be mentally ill, so probably not the best role for her. The place is kind of filthy. Isn"t this part of a chain? shouldn't there be standards? read more

This location has excellent management. An online order had an error and there was difficulty in canceling it. As each franchise is independently owned and operated (or so I was told) they escalated my (small) problem to the manager. Not only did he send me an email to follow up and give resolution, I was repaid for my time. The times I have been in have been great outside of that, with friendly workers and fast sandwich prep. read more

Decent sandwiches. Much like Subway, they're a little skimpy on the meat, although they do not have the same breadth of options on toppings. Fast, friendly and cheap, though. read more

So I left Wich Wich, to grab a sandwich from jimmy johns. Right as I walk in the sandwich maker comes from the back with chewing food, dusts of gloves, doesn't change them or wash his hands. Then he grabs my bread that was just sitting there off to the side and proceeds to cut it while the other guy comes out to take my order. I swear what is up with places and their cleanliness regarding ready to eat foods, or lack there of. I just left read more

Amazing food. Service is subjective. I love the food here it is just an absolute treat every single time I go here.

I would like to think that my office keeps this location in business ;-). At least one person is ordering from here each week, sometimes daily. I have even used them for quick meetings/special events for catering. They're incredibly fast, subs are always fresh, & the online menu couldn't be easier to customize. The delivery dudes are always super nice too. I've never actually been inside this location, but it's perfect for takeout! read more

I am a huge Jimmy John's Fan and this is the first one I visited that was dirty. There was no one else in the store the staff could at least wipe the dirty tables down. read more

Should have known better but tried again and nope...cookies are still hard as a rock and crumble apart before you can even take a bite. I really don't understand what the issue is. Every other jimmy johns I've been too has consistently good cookies but this one. Is it a freezer issue? Storage? baking? No idea but wish they could figure it out. read more

Horrible and rude management. I received the wrong order, and not wanting to take someone else's, I asked to speak to a manager whom was extremely condescending and acted as though I was a complete waste of her time. I do not appreciate being talked to as though I am stupid by an employee, let a lone the manager, Aiesha. Never will I come back to this location. Much better service and quality on 21st street. Don't waste your time here. Yeah, the subs are fresh and fast, but the service is an absolute pig sty. read more

Just like the ones back home! We went at the conclusion of Beer Fest. I had only been to one other Jimmy John's since moving to Virginia in November (one time at that). I had my fav sub-Slim 2, double beef, add bacon. Here's what I expect out of Jimmy John's... Good quality ingredients, knowledgeable enough staff, and fast service. They had all of this in spades. They also had a tremendous amount of patience, self restraint, and understanding...they were working at a location that was stumbling distance from the Beer Fest. Everyone working that day gets a gold star. This location is exactly what I expect out of a Jimmy John's. It just happens that the chain is also my go to fast food place-there's been countless gigs where Jimmy Johns has been either on my way/during sound check dinner or post show grub. read more

I order for Jimmy John's regularly- sometimes everyday. Within the last two weeks I ordered my usual order and the chips were stale (soggy) and weird. Maybe they were open and I didn't notice before opening the bag. The next day I ordered again and wrote in the delivery instructions about the chips hoping to see a credit, etc. No such luck. I spoke with the delivery driver about the situation and he said to call next time and the chips would be free. I just did and the manager asked questions like, "when was this?" and "how can chips be stale?" Finally he said if I called right away he might have done something, but now he would not. I even referenced by comment in the delivery instruction. Finally I said that I could not believe losing a customer was worth $1.75 and that I would NEVER order from Jimmy John's again. He said, "fine." Worst customer service EVER! read more

Freaky fast, delicious subs, reasonable price, and conveniently located! I work in downtown Norfolk, and eat at JJ's once a month or so. Always love it. Keep up the great work! If you don't believe how fast it is, check this out. By the time I finished ordering and paying, my order was waiting for me at the other end of the counter. It doesn't get any faster than that. read more

I love Jimmy John's. The bread is always nice and soft and fresh. The other thing I like about jimmy John's over Subway is they are way more generous with the meat and cheese. They also offer a lot bigger variety of sandwiches, sides and toppings. One of my favorite things to get is the pickle, I usually get it cut into quarters because it is usually a very large Dillpickle. Just like the commercial says the subs will arrive your location way faster than you think possible. The one thing you should remember is to get them to cut your sandwich in half because they will not normally do it unless you ask. If you are ordering multiple sandwiches ask them to write the persons name or what type of sandwich it is on the outside of the rapper, on numerous occasions the sandwiches have shown up and we have to open it to figure out who sandwiches which, it's usually not that difficult but it is a mild inconvenience. read more

Jimmy John's - Delis Near Me - Norfolk, Virginia

I work at Norfolk Southern Tower and I get delivery from JJ from time to time. This place is great and it has the fastest delivery I have ever seen and the delivery person is always cool. I love the subs and the kettle chips are on point. The only reason I don't give this place 5 stars, is because they don't offer hot or oven baked subs. read more

I'd like to give a random review of your employee because I don't know where else to put it. It's snowing very hard and we had just got stuck on a concrete barrier driving in a parking lot bc the snow drift had it covered up. Your delivery driver in a white Dodge Ram truck around 745p 1/7/17 stopped out of the kindness of his heart to pull us from our predicament with his cables. Thank you kind sir. Sorry we didn't have more cash for you. Employing people like this is an awesome perk! You're subs are also delicious! Thank you!!! read more

Just wanted to stop by and thank Carrianne. Great service, a delicious sandwich and killer kindness. Those prices, though... I mean $1.5 for some chips!? But don't hesitate to stop in and do more than smell, y'all. read more

The California club is a decent sandwich, the only one I get. HOWever... It's smaller than a 5$ Subway footlong. One sandwich can run you over 6 bucks, not including a drink and chips. Expect to wait a total of all 45 seconds and your order is up. If you are in a rush, and reallyyyyy need a quick bite, this is the place to go. If you aren't in a rush, then go somewhere else downtown where you can get more variety for your money. read more

Their sub sandwich was flat as a pancake and crap. Out of all the sub chains out there this was by far the most disappointing. Never again.

Great friendly and fast phone service as well as delivery. The subs are always great and fresh and the kettle cooked chips go so well with them. Love it for lunch while at work. read more

This location is quick and accurate. They always get my online order correct (with special instructions), and have it waiting for me when I arrive. Even during busy lunch hours downtown. I have not used delivery from this location. read more

Always crowded and a bitch to get a seat but yummy :) so easy solution get their super fast delivery! This please does tend to be a bit dirty but oh well it's good! read more

I work in downtown Norfolk and frequently order lunch online from Jimmy Johns. When I received my order today I noticed it was missing extras that I paid for, I understand mistakes happen though. I called the store and the manager was great! He told me he would have a new sandwhich delivered to me as soon as possible. Not even 10 minutes after I called my new sandwhich was here. I felt really awful about calling but I'm happy that I did now. Thanks for correcting the mistake! read more

I order delivery from this location all the time & I love it! They deliver inside the mall, and it's always crazy fast & super delicious. Tip: adding cucumbers, oil&vin, and/or oregano is free! read more

Friendly and fast service. Came for customer appreciation day for $1 subs. Nice lunch option downtown.

I was looking for a different sandwich shop posted on Yelp which I learned had moved when I ran across Jimmy John's. All I can say is "wow." I had the Turkey Tom which was ready before I even finished paying for it. The bread was incredibly soft and still warm from the oven. The turkey and trimings were as fresh as you can get. I would eat there again and again. read more