Excellent sandwiches! Always fresh and so fast. I order on the app and by the time I get there our order is ready. I love their turkey and provolone. And their bread is always fresh and soft. With their rewards program I earn perks too. read more

Jimmy John's - The rude employees who didn't want to wait on us - Sandwiches Near Me - Niles, Illinois

You guys are so freaky fasssssssssst! My order took less than three minutes in total, that's how fasssssst! You even had to cut my sandwich in half. My review will be equally as fasssssst! My veggie sandwich could have used little more guac tho. read more

Jimmy John's - Veggie - Sandwiches Near Me - Niles, Illinois

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I have ordered from this location twice now. The first time I had a turkey sandwich, it was so good . Staff was very friendly. The second time was online in the app. I made a mistake and did not check the time for the pick up . I thought I set it up later , but actually did it sooner. The store called to ask if I still wanted the sandwich that I ordered earlier . I could not believe I screwed up . Called the back apologized and said I was on my way . They made a fresh sandwich for me . I thought that was just such great customer service. This sandwich was also very good . So when I want a sandwich I'll be back to this location again . read more

This review is strictly concerning the service or should I say, the lack there of. A friend and I were really craving Jimmy John's for lunch one day, but we weren't feeling like getting up to drive, so we opted for the delivery option instead. Upon checking the app, we were both so excited to see that we were in the delivery zone so we submitted our order. A couple moments later, I realized that I had forgotten to specify the exact building we were in so I called the store to let them in. Whomever answered the phone was incredibly rude from the start. She yelled into the phone that "she couldn't hear me," gave me attitude, and then huffed and puffed saying " oh we DONT go to ________".... Okay, well then why did my order go through...? I quickly asked for my money to be refunded, but it makes me wonder what would have happened had I not called to specify the delivery instructions Rude service read more

The bread here is very good, much better than subway which is dry and tasteless to me... Although they don't offer as many toppings as subway does they have still enough to choose from to make a tasty sandwich. I love their Italian subs with pancetta! Very good! I usually get a regular size but even the mini can make a substantial meal with a small side! Workers are friendly too! read more

Always makes the sandwiches fast and always has fresh ingredients. One thing I have to say that made me sick was when this location was remodeling, they stayed open and the restaurant smelled awful, so I literally had to walk out because who wants their food tasting like that? This location has been clean every time I have come here, but I do not come often, so I am not sure if that's how it always is or not. I always get the Italian sub with extra cheese, but I really feel like there is not much to any of the sandwiches. They aren't ever filled and I never am full after I eat them unless I get the $12 16'' which is crazy in price and not worth the calories. I love the taste of Jimmy John's and I definitely have days I really crave their food, but I am not a fan of the small sandwiches with barely anything inside of them. This goes for the whole company, not just this location. read more

Jimmy John's - Sandwiches Near Me - Niles, Illinois

I last visited this place June 3rd and I completely forgot to write a review. I had the best experience Ive had with online ordering. The app is super easy to use and sure enough when you're notified it was sitting there waiting for me. I usually get a unwich and customize it to my liking and needs. The gentleman even confirmed my order when I arrived (which seems simple enough but I appreciated it). Their unwich is always tightly wrapped and I can truly enjoy it like a sandwich and not a salad. My boyfriend has since been to this location and he also has had the same type of positive interactions. read more

Jimmy John's - Vito unwich - Sandwiches Near Me - Niles, Illinois

Not sure if this is the portion management tells its employees to use or if the employee saw this to be fit. All can say is that this is a ridiculously small amount of tuna salad for the price. Even if it is the slim 3, which I have ordered many times before at other locations and never received this. JJ would be disappointed! read more

Jimmy John's - Slim3 - Sandwiches Near Me - Niles, Illinois

The service at this particular Jimmy John's is top notch! Today my grandmother (84 years old) left her purse at the restaurant. After eating delicious sandwiches, thinny chips, and some ice cold sodas, we had carried on with our day. She didn't even realize it was gone until someone rang the doorbell of her home around 6:45 pm. It was the manager from Jimmy John's dropping her purse off, where everything remained intact. There are still upstanding citizens in this world! Thank you to the wonderfully friendly, freaky fast, and incredible staff at this location! Not to mention it was extremely clean inside and well kept! read more

Just ate a number 8 it taste like gasoline it was awful, the store was empty should have been a sign 0 stars Spent 11$ for sandwich and chips read more

Maybe this is why I never ate here $17 bucks for 2 sandwiches. They are decent sandwiches, but nothing remarkable. We could of eaten Mediterranean food for almost the same price and had a better meal. I got the turkey club with bacon. Lots of fresh ingredients. My wife got the tuna. Once again lots of fresh ingredients, but nothing remarkable. They also have a limited number of toppings. Simple, clean read more

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Great group of employees. Fresh ingredients. Unsure where the negative reviews came from.. perhaps people with personal problems? Anyway, this JJ is top tier. Quick bite great customer service. Don't listen to the negative. Be positive!!! Thank you JJ Touhy!!! read more

Jimmy John's - a bag of chips and a bag of candy - Sandwiches Near Me - Niles, Illinois

This location closes before dinner. They hold rights to deliver to my home so no other JJ will accept a delivery. They should stay open longer or remove downtown Skokie from their delivery range. It's very frustrating. I don't recommend this location. read more

I love their sandwiches, but I'm going to different ones in the city and suburbs. It's an uncomfortable feeling when they dont want your business, 30 minutes or so before closing. I didn't feel welcomed at all. I arrived at 8:30 pm, and the woman looks out the window. She looked annoyed. She did say, she wanted to go home too.The sandwiches were good, but not even a Thank you. The woman behind the cashier looked upset since she wanted to go home. I said to her, am I your last Customer, and she replied yes, thank you. I wont go back to this location ever again. Poor, and rude Customer Service. read more

I used to enjoy coming to this location but not anymore. As I was about to leave the store I waved to the employees and said "Thank-you!". An employee responded back by saying' "Have a nice day." A few seconds go by and the slick male employee behind the counter goes "or not." OR NOT? This is how the employees speak to the customers??? All I did was thank them! What kind of world do we live in? Anyways, just go to any other sandwich job because I'm positive they were treat their polite paying customers much better. read more

I'm am a bartender and server who knows the importance of good customer service. As a business owner this is a representation of your company. As you can I hardly review, especially negative. Quote from your staff. Me: "This is my 1st time at Jimmy John's", as I'm looking over the menu longer than my dining partner. Staff: "Yeah I can't tell" laughing. The cashier read off the ingredients in my unwich to the two staff making the unwhich--all steering and smirking. The taste of unwhich was poor. The quality of your staff and food will happily send me back to Subway. Especially sense we were the only customers in this location. As you can see in the picture once your staff finished with our service. They were nowhere to be found. read more

Jimmy John's - Sandwiches Near Me - Niles, Illinois

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Another reviewer said Jimmy John's is recommended over Quizno's and Subway. Okay.. just Subway. Hell NO not Quizno's.. completely different category of sandwich. HELLO! Never had a problem yet. Except for this last time, getting charged for lettuce when its a free item.. but thats ok, I could tell she was new and the charge was rectified quickly. Still, always a good sandwich and served within five minutes. read more

This is the worst Jimmy John's I've ever been to! I first walked in and had to correct the worker on how to wear a mask properly!! Coughing and talking all over the ingredients how disgusting. When making my food the coworkers could not stop gossiping about another coworker, so unprofessional. I had to keep repeating myself because they couldn't stop talking to each other. Nothing but a bunch of trashy old ladies talking about teenagers. My food wasn't even made properly and had stale bread!! Gave me a customer dirty looks too. This isn't high school learn how to do your job and gossip off the clock! I didn't even eat my food because it was incorrect and got a refund from the same snotty worker who took my order. Don't give me attitude because you don't know how to make a sandwich !!! Uncomfortable and Hostile environment. Not only was the environment's energy bad it was also unclean and gross! You think the woman on her phone by the sink would pick up the mop or go wipe down some tables instead of getting paid to text! I think her name was Belli, physical exercise would do you some good! Go to SubWay instead. read more

I come here all the time. Like 2 to 3 times a week or more I'm addicted to #9 omg to die for the staff are very friendly and outgoing the restaurant is extremely kept clean bathrooms are spotless food is fresh and consistent and delicious they get packed and extremely busy around noon time for lunch with all the corporate offices all around but they get them orders in and out like a well oiled machine. Great teamwork and communication here. Staff and management are very friendly and big on customer service. read more

Just placed my order with Rich. Took my order, getting my delivery. What more could you want!! read more

Super dollar Thursday! Get a dollar subs yesterday is quite a surprise. I always love their subs, especially for the big John. This location was packed yesterday with a hour long line. Food is still very good! read more

Ok sandwich wouldn't go out of my way to eat here again. They don't put to much on the sandwich also charge extra for hot peppers & got 2 on it. I notice the workers are little older than what you usually see working fast food, so needless to say they seem not to b e happy that this is there career so service wasn't top notch at least when I was there. The pplnahead of us if they can get theirs toasted & the guy gave them real attitude like how couldn't they know that they don't toast sub like u know does. read more

Nothing out of the ordinary from the usual JJ chain, except that they put on cheese and charged me for it, without asking me. I did not feel like waiting and making a deal out of it, but .99 for something I didn't want. Nice way to boost profits, if that's what they do on a regular basis. read more

The sanwhiches here are awesome! Its a great casual place to go for a really delicious and filling meal. Make sure to load it up with all the different toppings -- those toppings are what make it the tastiest! read more

Jimmy John's - Sandwiches Near Me - Niles, Illinois

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Greeted when we entered with a smile nice! Was with my boss and another co-worker. Ordered 7 grain club sandwich no 13 vegie. Told the lady at counter and the maker twice what I wanted. I received a sub on white bread. I asked the sandwich maker that this was not what I ordered got a blank smile saying si. The sandwich maker could not speak english. Asked again got a smile did not want to make a fuss in front of my boss so I ate the sub which was gross I hate white bread. Also asked easy on mayo was heavy on mayo extra gross.... #13 Gourmet Veggie Club® Double provolone, real avocado spread, sliced cucumber, lettuce, tomato, & mayo. (Try it on my 7-grain whole wheat bread. This veggie sandwich is world class!) read more

Tried the #3 Tuna at Jimmy John's today.What sets Jimmy John's apart from the rest is their bread.Delicious!Soft,but firm and crunchy all at the same time. And the tuna had a nice taste to it as well.Just under Seven dollars for an 8 inch Sub.($6.95)Scary fast too. read more

hi i absolutely love everyone at this jimmy johns i was struggling in apush and out of stress i told them that when i ordered off the app and they gave me a free cookie everyone is so sweet there and their sandwiches give me serotonin i love them so much everything is amazing there and it's the only source of happiness i have read more

Jimmy John's - a hand holding a piece of paper with a note attached to it - Sandwiches Near Me - Niles, Illinois

The place gives you good sandwiches and they are fast so the 1 star is for when you are eating inside and they bring out a dirty mop and start mopping up the floor that isn't even dirty and the whole place smells like a dirty mop when before it was fine.And then they clean the table behind yours with windex and all you can smell is windex while you are trying to eat!!! Wake up people let the people eat clean after they leave!!8/8/16 still mopping the floor with a dirty mop and mopping my shoes too!! Wth -smh 12/14/16 serving you day old bread now on your sandwiches! Almost broke my tooth on it!You know that's not fresh bread when you can't even bite through it!!! Seems to me getting worse by the day! And they had a catering order on the table and the bread all looked fresh!! Guess they didn't want to serve the old bread to them so we got it! read more

Best JimmyJohns I have been in. Really, when it is all the same menu it is the people that make it. Am greeted, intelligent and caring staff, motivated, etc. Does not matter who is on the front register although usually it is Dave who is a special delight to deal with. Refuse to go to a JimmyJohns closer to my home because of the people. Make a special trip to this one because of them. Best of all, when I compliment someone there they 'share' the thanks, saying it is their teammates and manager. And, whoever raves about their boss. read more

I went in to buy a unwatchable #5 I asked for no onions because I am allergic to them. And guess what they put onions. I asked for mayo and I think they put the whole jar on my unwich. Needless to say I had to give away my unwich and go somewhere else for lunch. Very disappointed. read more

What is the sense having special instructions on delivery if the delivery person can't do it right?? Sandwiches very good. Delivery person forgot the drinks and came back and still couldn't do special instructions. Omg!!!!! read more

The sandwiches are pretty standard , decent prices. But what makes this jimmy johns so good is their amazing customer service. I frequently order from them. Their delivery guys are punctual and polite. Even when I'm eating inside the store their workers are the best! The times they do mess up , they always apologize and even give you coupons for the inconvenience . read more

Very friendly staff... I usually get the Italian night club as an unwich with no mayo and add hot peppers... Well it seems like I'm asking them to do a lot of extra work each time.... And the past 4 times I was there I have got sick.... Thought hey I have a gluten allergy (not celiac) maybe that's why... Nope I watched them very carefully.... Something in this store is different because the one downtown where I live doesn't make me sick! Sad because I loved coming here for lunch read more

Waited 50 minutes for my food, when it still hadn't arrived I called the store. the associate told me first I wasn't in the delivery zone when the location is literally a 5 minute walk down the street. I have previously ordered from this location and they have been slow in general but never rude. The associate was told this and hung up on me when I asked where my order was. I called back and got the same guy. "Did you hang up on me?" I asked. "Yeah. You weren't saying anything important." I asked to speak to a store manager because I could not believe how rude this guy was. He tells me he is the store manager and intentionally mumbled his name over and over again so I would not have it for reporting to corporate. He resisted every excuse for refunding me and I still don't believe it actually was refunded, we will see in 48 hours. When I asked for confirmation that the order had been cancelled and refunded he asked whether I'd be submitting a new order and hung up when I said no. read more

They took longer than 30 minutes to bring me my sandwich and the manager there Zelda did not seem to care she goes that's not a problem I thought I wouldn't be calling back and I can't even eat because my lunch is over read more

Delivery is really freakkkkkky fast They always get the order correct Love jimmy johns read more

Still waiting on my sandwich, which I ordered half an hour ago. "Freaky Fast Delivery" is not the motto at this jimmy johns. I needed a quick delivery for my lunch break and it seems I'm going hungry today. Last time ordering from this location, what is the value of Jimmy Johns and their mediocre sandwiches if the speedy delivery time is not upheld? read more

So I'm about 3 mile away from them and they won't deliver... really? what is that, freaky fast...only when they want to?

I order all the time... At first it was hard to get their number because it was brand new. This by far has been the best Jimmy Johns location I have personally witnessed. EZ Movers always orders from here. We get our food within 5 minutes of hanging up the telephone. It's weird but awesome. read more

Applause Jimmy Johns. Thanks for the $5 credit you allowed me to use today, but you got my order wrong YET AGAIN. I opened up my food and got upset, because how many times can you get an order wrong? Don't you specialize in more than just a quick delivery? I asked to get a lousy $2 credit for the bag of chips ($1.59) for when I ordered next, since obviously Jalapeno is different that salt & vinegar, and a lady said yes sorry for the mishap. Cool, I'll order again and get the chips I actually like next time, No big deal. . SO I thought. My business phone rings and I get a call saying unfortunately I cannot get a credit because they are chips. Well, I don't want your driver coming back after I opened up my food either and took my lunch break. I do not care for $2, but I do care how you handle a situation & talk to me after I am constantly ordering from your location. Just annoying to always get the wrong food delivered when you look forward to what you crave during your work day. read more