Stopped in on my way home. I was promptly greeted. As I looked over the menu and trying to decide which sandwich I wanted, one of the employees said that they had a cheesesteak combo special for that day, so I decided to try that. I waited briefly for my order to be taken care of the dining area was neat and tidy as they were about to close within 45 minutes of my arrival. I received my food and was really impressed that they have a really good cream soda as a fountain drink. The combo includes a bag of chips and drink. The cheesesteak was fresh off the grill hot. It had nice flavor with plenty of cheese. The next time I go there and get a cheesesteak I would definitely ask for less peppers and more onion. Also a little mayonnaise because that's just the way I like to eat my sandwiches overall it was really good for the price. Looking forward to trying other things on the menu. read more

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Always fire Jersey Mike's! Love the subs taste so good. This location is a great location always good service and awesome subs. Keep up the good work. read more

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Overall: Workers were friendly, cleaned their station often, and the ingredients were fresh. Though, I removed a star because my sandwich was swimming in oil by the time I got home. An overwhelming amount. May have been a new worker making my sandwich. - Would I return?: If I am looking for a sandwich in this area. My Food ---------- * Ordered- "#7 Turkey & Provolone" on white bread, Mike's Way with added mayonnaise. * Flavor & Taste- Sandwich tastes great, but half was drenched in oil even though I just got it "Mikes Way" normal. The Place -------------- * Service- All employees were very friendly. * Crowd Levels- Monday at 6pm, about 3 customers in line. * Cleanliness- Workers cleaned the sandwich counter and the meat cutter after every sandwich. * Location- In a strip mall along a busy street. read more

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I can't how busy it was one late afternoon. They kept the line moving along, but lots of people kept joining the line. Though the Philly steak sandwiches they were grilling up smelled so good, I thought an Italian sub (without the bread, so essentially, a salad) would be quick. (Narration: It was not quick). However, they were cheerful and friendly. My Italian Club (salad) (experiment) was good, although I think it needed more veggies (I omitted the onions) and way less meat. read more

Jersey Mike's Subs - #13 The Original Italian - no bread - Fast Food Near Me - Niles, Illinois

I have been to multiple times over the past 15yrs and never had a problem before but today! I Stopped in to order a number 8 and substitute the turkey for roast beef. I was told it would be an extra charge and I replied with no problem. The young lady then asked do you still want the bacon on it. I replied yes please, to which she stated again that's gonna be another extra charge. I asked why? It comes with bacon. I was told because it's a trend to put roast beef with ham. I said, so change it to a number 9 and substitute the turkey for ham. She tells me it's still going to be an extra charge for with sandwich plus extra for the bacon. I was then upset with her attitude and walked away before I would say something nasty. The young lady clearly had an attitude and I was frustrated with her, that I just had to walk away. Not a great experience and won't be back to this location! read more

The only thing I've ever gotten here is the Philly cheese steak. The 6 inch is now about $10 bucks so it's not really budget friendly. read more

Jersey Mike's Subs - Fast Food Near Me - Niles, Illinois

Hello! I am very grateful to Zara I went to order a sandwich and one of the girls did not serve me well, but Zara was all the time being very polite and professional, I have already gone about three times and you can always see that she maintains a good atmosphere and very good attention. More people like this are needed, thank you very much read more

Jersey Mike's Subs - Very delicious ! Veggie sandwich - Fast Food Near Me - Niles, Illinois

I am a big fan of jersey mikes. The staff is always very nice and energetic. The place is always clean. The food is always on point.

Freshly sliced and generously portioned meats and cheeses. Great bread. Fast and friendly service. Clean tables and bathroom. Parked right in front. Got the #13 giant sized Italian sub and split it with my wife. Will be back! read more

Jersey Mike's Subs - Fast Food Near Me - Niles, Illinois

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Subs are always good fresh and super fast delivery. They never disappoint The best by far is the Tuna on Rosemary Bread with all toppings we always deliver haven't gone inside.im sure the inside is well kept up. They are a good sub place. No more subway for us they have really gone down hill in the past couple years. read more

Nothing says do not enter like putting chairs up on tables over 45 minutes before closing. It both makes customers who even think about coming in to believe they have already closed and customers who walk up to the door to believe they are not welcome at this time even for carry out. Definitely not one of my favorite Jersey Mikes. Off to Noodles and Company we go. We felt welcome there. read more

Jersey Mike's Subs - Chairs on tables with Open Sign. - Fast Food Near Me - Niles, Illinois

We love the tuna, Italian and #17. The people working here were super helpful and friendly. Thanks for a good experience. read more

Let me start by saying the people that work here are awesome and the sandwiches are just so good. Was in the area so I came to this location as soon as I walked in, everyone was so friendly greeting me with a smile on their face. I chose to get the number 13 for my son the steak Philly for myself and a number nine for my husband, all of which were amazing. and the funny thing is the girl that was working. The grill has my name how awesome is that and that sandwich she made wow it was amazing. so shout out to Selena. and to the manager Sara you guys got it done y'all work great together keep it going read more

Can you post a negative star. Scam operation. A week ago I went there to get a sandwich. Poorly lit and filthy. Indifferent staff who ignored me (and no customers in there). When they did acknowledge me told me they did not offer the particular sandwich I wanted and go to another JM (which I did) Posted a negative review They responded asking me to contact them. Very positive and appeared to be sincere, etc. Promptly responded with my full (email, cell phone) contact info. NO response. So they posted a positive response and then did not follow up. I learned a long time ago that we all screw up and it is what you do thereafter that defines you. This location is now on my species extinct list Thanks, BA read more

There's nothing to complain about here. Fast and easy ordering online, reasonably priced ($9.97 for a regular turkey and provolone on parmesan bread), ready quick, and tasted very good! I recommend the parmesan bread and the ingredients taste fresh. I enjoyed every bite. This location is also very clean and open as well as festive (Chicago Blackhawks decorated theme for this month with their Blackhawks charity). I'd definitely return and try another sandwich! read more

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I went here in the early morning. Lights were partially on, door was unlocked. The guy in the back was preparing food. He comes storming out, saying we are closed, with a terrible nasty attitude. I didn't think it was closed. It could of been handled differently. I called that morning, and spoke to the District Manager. She was pleasant, and gave me a meal on them. I went to a different location. The Niles store needs much more training on Customer Service. I won't, or friends, family, will ever go back to that Niles store ever again. Totally different treatment at the Park Ridge location, much nicer, and you are treated with respect. read more

My wife & I went there for the 1st time we checked the menu ordered our subs we both ordered the Italian subs expecting to be a lil spicey but they weren't at all had a bland taste even with the dressings won't try them again also over priced for the sizes that we purchased will definitely keep going to JIMMY JOHNS !!! read more

I have nothing but positives to say about this location. I have recently become a big fan of Jersey Mike's Subs. Typically I get the Jersey Shore on rosemary Parmesan bread with olive oil and oregano. I have to guard that one from my dog who recently developed a likeIng to sub sandwiches when one leaves the room to check e-mail. The Niles location staff is wonderful, very fast but also detail oriented making the subs and quick at the register. Nothing but accolades on the service. I noticed few things past month that this location has a lot of regulars and it can get busy! read more

I ordered #8 regular and a mini ate half the regular for lunch, started the other half for dinner, noticed a bone read more

Jersey Mike's Subs - Bone - Fast Food Near Me - Niles, Illinois

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It's the worst service ever have seen in my life franchise business they never take over four sandwich not available Hahahhah unbelievable read more

Had a giant Italian delivered Wednesday..inedible! Rosemary bread was solid as a rock! No thank you! That was second and last time ordering from them..I'll just go in if I want it so I can be specific af next time..sorry read more

It's colder in the store than it is outside. Music loud, tables need to be cleaned regularly. Food is what it is.

You guys always been great! Food and style! All! I am across the street! FF! We love it all! Its little pricy, but its ok! Because we kno...

Great tasting fresh sandwiches. I especially love the jersey shore, a perfect combination of meats and cheese. The topping choices aren't as plentifully as Subway, but the quality at Jersey's is much better in my opinion, and sometimes less is more! The sandwiches still taste great on their own with out having to add on tons of extras. Service is friendly too. read more

Jersey Mike's is my favorite place to get a sandwich. Normally it's get a sandwich and go. But today was different by leaps and bounds I walked in and was greeted my a very neatly dressed young man. (Gio) with a awsome vibe and personality he was Extremely personable and outgoing. He took my order and repeated it to me which I liked then he cut the meat and then fixed the sandwich with what I wanted I only had to tell him once he was focused and on point then he rang me up and I was out the door in a matter of minutes . Top notch custom service. I felt valued and appreciated as a customer. Gio is a asset to Jersey Mike's and to this store he takes pride in his work and has a amazing personality and an awesome work athic. Seriously he knows what he's doing and takes pride in it and it shows thank you seriously he should be the model for customer service. read more

Was going to eat next door at the hot dog place but wanted something relatively healthier. So glad we tried this place. Never been to a Jersey Mikes before and can say this was one of the best chains for subs. For reference, I don't care for Subway or Jimmy Johns. The Jersey Mike sub had really fresh ingredients and great bread. Had very friendly and fast service too. The only downside was they were out of roast beef today but the turkey was just great instead. Will definitely be back. Prefer this over a hot dog! read more

The person who took my order never asked what size sandwich I wanted, which type of bread or what toppings I wanted. Doubt if I will ever be back to this location. read more

Not worth your time, gas, or money!! Worst sub sandwich ever ! $9.50 gets you about 2 oz of meat on a hot sub, very little peppers or cheese to boot! Also, the people that work there are totally brain - dead ! They are not trained, not courteous , and incapable of answering the most basic questions about the food that this dump is trying to sell Take your business , and your $$ somewhere else where your business is rewarded with good food , good quality, and friendly people!! read more

My new favorite sub spot! I can't believe I waited so long to try this place. And have been going back often bGreat selection of hot and cold subs and everyone I have tried so far is awesome. My personal favorites so far are the Italian. The Philly cheesesteak, the tuna and the meatball. This particular location has a friendly staff and lots of parking. read more

Jersey Mike's is definitely better than Subway and it is very fresh because they slice the meat you are getting in your sandwich right then and there. The meat isn't just laying out all day. My norm is #13: The Original Italian and it is wonderful. It is made with provolone, ham, prosciuttini, cappacuolo, salami, and pepperoni. You can get it "Mike's Way" which means they put lettuce, onions, tomatoes, spices, and red vinegar on it. You also have the choice of white or wheat bread, and you can add mayo, banana peppers, and jalapeno peppers. If you add the vinegar, the sandwich does get extremely soggy and wet, so I would ask for a little less than norm. The sandwiches are delicious and pretty large; however, I think it is pretty expensive for a sandwich. For my boyfriend and I to both get a regular-sized Italian sub with one drink and one bag of chips, it was almost $25. Again, I will still come back here knowing that it is expensive because I love it, but it is definitely something to think about when looking for a sub sandwich. It isn't the cheapest. The workers here are always very polite, and the restaurant itself is normally clean. read more

Horrible Customer Service. Avoid Tina with an aif possible. I am glad they put together the sandwich in front of you, just saying. To the owner: Thank you for getting back to me, I appreciate that. The girl who was at the register that day reluctantly told me her name is Tina when I asked; apparently not her real name. You can earn my business back by re training your employees. A smile and a thank you goes a long way. read more

So this won't be happening again. By this, I mean me eating at this establishment. Make no qualms about it - the service & promptness we're not the issue; it was the food. I got the veggie wrap & it's about time for JMS to come up with some more diverse ingredient options for nonmeat eaters. My sandwich consisted of abt a inch - I'm not over exaggerating- of just cheese. Jesus be lactose intolerance. There are entirely too many AFFORDABLE non-meat options to accommodate the increasing popularity of vegan/vegetarian diets. Do your investors a favor & keep up before you get phased out. read more

So it's a sub joint. Sorry I didn't give a five star, but that would require removing all the calories from the food I ate. LOL. It was one of the best subs I've had in a really long time! The guys (all younger) were supper pleasant and polite! I had the Giant Italian (I'll be having the other half tomorrow!) Frigging Huge! And Delish! The other sandwich ordered was a "mini" Club. Also, amazing! My first time ever to this franchise, and I will become a very loyal follower!! read more

Jeremy rocks! Thanks for introducing me to the #99. Probably the best sandwich I've had in my life. And your customer service is always A+. Thanks man! Actually, everyone at this location is amazing. When the manager Alex left, I was worried. The store hasn't missed a step. It's always an amazing experience. I don't just come for the food, but the excellent customer experience. But, the food's what brings me here. The Original Italian used to be my favorite sandwich, until I met the #99. Now I'm conflicted! I feel like I might be cheating on the Original Italian with the #99. If you're reading this review and you don't get the #99, you're doing yourself a disservice. Get it, now. On Wednesdays, the turkey is the daily special, which is why I get it. Probably the best turkey sub I've ever had. Great quality meat. I'm a foodie, and one of my good friends (also a regular at this location) is a former chef. We believe Jersey Mike's uses a very high grade olive oil for their "juice." We also suspect the cheese is from a reputable Italian source. The vegetables are bought in fresh, several times a week, most noticeably on Monday. And the bread is definitely made that morning. read more

This review is SOLELY for the Niles, IL location on Touhy Ave! The four workers that were there ALL had their masks on incorrectly (nose exposed) and all where handling food! On top of that, I ordered four sandwiches and the messed up three of them. I ordered three Big Kahunas; one w/everything, but mushrooms and extra cheese and two w/everything, but pepppers. What I received was three sandwiches with all of the same ingredients as the regular Big Kahuna, except it looks like one had extra cheese and the other two didn't have much at all. I'm NOT happy at all. The last time I went to that location the Tuna sandwich had A LOT of salt and they workers weren't wearing their masks properly and I let it go, but this time, it was just too much. #disappointed read more

Manager and team are amazing!! ...The jersey Mike's in park ridge was unprepared and didn't have thawed gluten free bread for lunch, the manager there was very rude and wouldnt even try to make the situation fixable.. We called the Touhy location and the team members and manager jumped on our order. My sister had had a baby at reserection hospital and only wanted jersey Mike's. The team here made our experience Thank you all again! read more

Subs have varied from good to poor. There is also a hygiene problem here: When I see staffers scratching themselves, I loose my appetite. These people handle food, money, etc. I will not return. read more

Hey Man, Hey Man, Hey Man, Ohhh Hey Man,. Seems to be the common greeting of all including ladies that seem to be regulars. Myself, I prefer a "Hey, how you doin?" Rather than the Chicago typical, "Hey Man" Jersey Mike's is to Chicago what Subway once was in the 80's. The only significant difference is that Mike's cuts their meats at the time a sandwich order is placed. (A common practice in real sub shops) The "Mike's way" to do your sandwich is reminiscent of how Subway would often prepare their cold subs. Oil, vinegar and spices, except here they grossly overdo the spraying of them to the point I had a souring feeling the rest of the day. Subtract that and do a bit of their cherry pepper relish with chipotle mayo and you have yourself a decent sub. Pricing was alright for what I ordered. A regular turkey breast and provolone with extra veggies was almost 8 bucks with tax. I'd probably try them again in either a wrap or a hot sub and definitely without the oil and vinegar. I'm thinking this is why I've always disliked Jersey Mike's. In sandwich making one needs to be careful in adding overpowering ingredients. read more

They do not slice the deli meat fresh in front of you as stated in the tv commercials. They take it out of a bin on a set-up table. The meat was old and tasted awful. I will never go back to Jersey Mike's! read more

This area of Niles is saturated with restaurants...yet we never know what to eat when we're in the area - why? cause for the most part the restaurants are ho-hum boring restaurants that we've grown tired of ... thank goodness Jersey Mikes has arrived!! Yes, it's a chain, yes, they're sub sandwiches - but they are a HUGE step above your average sub sandwich. You got your hot, you got your cold - and you definitely got your flavors!! For me the clincher was the fact that when we walked in and had the "We've never been here" looks on our faces, the manager walked us through the menu, gave us some history on Jersey Mikes, asked us what we liked and suggested a couple of sandwiches. This girl is good - she hit it out of the park on both counts. I was starving so the carnivore side of me was in full force, but even so, I don't like THAT much meat on my sandwiches - the sandwich she suggested was perfect - it has some meat, but not that much - it had Provolone, prosciuttini and cappacuolo with all the trimmings (minus onions, plus hot peppers). Damn, I want another now! She took one look at my BF and said, "Now for you..." she knew this guy could probably eat an entire meat locker and suggested a more meat filled sandwich - he was in heaven. Meats are cut fresh when you order your sandwiches, bread is nice and fresh, they offer a variety of chips, fountain drinks, unsweetened iced tea (key for me as this is my drink of choice and it not usually available at most places). All other staff was just as friendly as the manager. Yeah, safe to say that we will be here a few more times when we are in the area...yeah...definitely. read more

Jersey Mike's Subs - #4 Regular, No onions. :-) - Fast Food Near Me - Niles, Illinois