Jimmy John&#x27;s

59

298

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5 months ago

This is a decent Jimmy John's store in that it has staff that pay attention to you, smile and work to satisfy you. During my last visit, I asked them to not toast the sandwich I ordered; they did toast it. When I told them about it, they apologized profusely, redid my order and told me to keep the toasted sandwich. They also apologized again when I was walking out of the store; genuine mistake followed by a genuine apology. read more

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Gabe H.

0

56

18

21 days ago

Not good, not horrible. Jersey Mikes is way better if you're looking for a quick sub.

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Stephen L.

0

4

2

1 month ago

I love the sandwiches here, but I feel like the hours at this location are insanely variable. I've checked this store's hours on both Google and Yelp and have shown up well before closing, only to arrive to a closed store. A few weeks ago I showed up 1 hour before closing only for the store to be closed. Then just today (04/19/2026) I showed up 2 hours before closing, and it was closed yet again. I even checked the hours on their window so I knew I wasn't just showing up at the wrong time. read more

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natalie r.

21

105

348

10 months ago

shout out to Ty, Max & Alex for their wonderful customer service & top of the line sandwich skills! yesterday i left my card (likely sitting in the card reader before rushing out the door to pick up my daughter) & realized the next day. i called to confirm & came by at 7:30 on the way home. Alex had it ready for me, he immediately recognized me & handed me my card. it's so nice to be remembered when you come to a place often. Ty & Max are also awesome, they remember my order (chicken bacon ranch combo with kickin ranch instead of regular & add cucumbers) & my food is always delicious. their cookies are amazing too, my favorite is the lemon sunshine. i don't even like lemon that much but that cookie is a yellow circle of joy. one time i literally bought six or seven to go, zero regrets. thank you so much to the honest & hardworking staff at this location; i come in a couple times a week without fail for the delicious food & friendly service. sandwich love! read more

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John M.

11

268

1361

2 years ago

Found myself on MV for other reasons and I stopped in JJ for an unwich. A Vito unwich to be exact. As every time I have come to this location, great sandwich, friendly, clean, fast sandwich making. Yum. Great. Don't pass by and miss it. Stop and chew on a tasty sandy! Go. Eat Well. HAVE FUN!!! read more

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Bob S.

9

439

1931

10 months ago

I love this place very much because the sandwiches here are super delicious, the service was fast, the ambiance was amazing, and the upbeat music was awesome! read more

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Jenn R.

84

660

7768

2 years ago

Sure, the condiments and different vegetables options are great, but it's the soft and chewy French bread and tasty meats for me. I have yet to try other sandwiches because I'm stuck on a particular one. - #7 Spicy East Coast Italian (Giant) | The giant size is 16" and it comes with double salami, double capocollo, provolone cheese, onion, lettuce, tomato, mayonnaise, oil & vinegar, and Jimmy Peppers. You can opt out of what you don't like. I opted out of oil & vinegar and added pickles and Jimmy mustard. The bread isn't so thick that it steals the show; instead, it gently hugs all the ingredients. One of the best sandwiches I've had, try it out and see for yourself. A note about their delivery service - they're quick! read more

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Chris M.

0

33

7

1 year ago

Their bread is so delicious and consistently good. It's soft and chewy. Their ingredients are always fresh. Service is friendly and freaky fast! read more

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John M.

1

12

4

1 year ago

I go here almost everyday because I work really close to here and it's convenient. Let me just say that the staff is amazing. I've been reading how Jimmy John's have been skimping on their portions because this is the THIRD time in a row I've gotten ripped off. I get the spicy east coast Italian, it's supposed to have double protein on it. They've given me what looks like less than what they put on the Vito. It really pisses me off that all of these places are skimping. Especially since I've been an extremely loyal customer that has spent hundreds of dollars with them. I hate making reviews like this. I know it's management and the owner making them make these sandwiches like this. Here's a picture read more

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Lydia V.

Elite 26 All-Star

34

285

926

3 years ago

Loved it! It is my favorite sandwich place! Everything is always fresh and the sandwich is made exactly how I ordered it through the app. Pick-up was easy and I was able to enjoy my sandwich on the terrace. read more

Jimmy John's - The Vito. Leave bread in and add mayo and Jimmy Peppers, and pure perfection! - Sandwiches Near Me - Mission Viejo, California

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Ken B.

4

37

0

1 year ago

I've always enjoyed Jimmy John's sandwiches. They are made to order and fresh ingredients. The one negative thing about them was their former owner Jimmy John was pretty much a jerk . I have a friend who was a corporate flight attendant for his company told me things about him that I can't or won't say. Now that I know he is no longer involved , I'm much more likely to go there. Employees are,always attentive and willing to help. Their pickles are great . My fave is the east coast spicy sandwich read more

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Josh C.

1

17

0

1 year ago

I got a text alert stating there was a free sub promotion today.The place is dead I ordered 2 subs for myself and my daughter.The guy was super rude told me they were out alreday????It was like 12 :45 in the afternoon.We were the only people in there I dont know if this guy was messing with meand didnt want to make them or what.DONT GO THERE this place is BS read more

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Afshan N.

0

4

1

9 months ago

I waited 1 hour to be seated and after 1 hour they brought our food and I didn't not because they messed up my order waste of time if I have a choice to give them zero star read more

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Gayle C.

0

295

478

1 year ago

Picked up dinner, this place never fails. The employees always gets our order right and are friendly. They can get busy but the employees keep the line moving. When ever in Mission Viejo I stop here...wish we had one in Aliso Viejo. We ordered the tuna, Vito, and the turkey bacon. So good! read more

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Emily W.

0

23

0

11 months ago

We love this Jimmy John's location and come here all the time. Always prompt, fresh, and quick!

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Ruth G.

197

31

30

2 years ago

Actually be open when you say you're open. This was before 7 pm on Sunday 3/10/24. Hope management is aware their employees are bailing early. read more

Jimmy John's - Sandwiches Near Me - Mission Viejo, California

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Toby S.

0

3

0

1 year ago

great service and food. would definitely recommend coming hear. I love their sandwiches and coem here often

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S T.

0

10

4

2 years ago

First time. Ordered 2 sandwiches for $21+ & sat to wait. Cashier was nice, but didn't offer any help. She promptly offered the customer after us the "special of sandwich, drink, cookie, & chips for $20." It would've been nice if she had mentioned that to us as well. read more

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Shannon W.

80

18

4

2 years ago

Closed before 8p even though they're supposed to be open until 9p. Something something about cutting hours. Update your hours or keep the hours you advertise. Will not be returning to this location. read more

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Kathy H.

0

1

2

2 years ago

This is the bread in the Jimmy John's sandwich I got today as takeout from the Mission Viejo location. So hard, you could chip a tooth on it. For a franchise that's supposed to be known for its bread, this is sad. You shouldn't serve bread like this to anyone! read more

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Ed M.

1

138

19

3 years ago

Hate to give a bad review but handling cash and answering the phone then going back to making a sandwich with the same gloves on not a good look this is basic hygiene for food prep . read more

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Camtu P.

56

37

7

3 years ago

I called the store to order a small catering bundle for my husband's birthday. I was referred to the brand ambassador, Rick. I was given his phone number. Before I had a chance to call, Rick sent me a text to reach out to him or Cody to order at my convenience. I called the next day to purchase. Both team members were polite and patient. I didn't feel rushed or pushed. They made it effortless even when I had to change the delivery time at the last minute. The food arrived perfect and on time. Thanks Jimmy John's! read more

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Toni P.

0

20

0

3 years ago

Hey Jimmy John's corporate...the ice machine at this location has been broken for months...the poor guys who work here have put in a request to get it fixed to no avail. Do you really expect your customers to drink warm drinks and be ok with that? The sandwiches are great but why would we come back? read more

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Camille Z.

230

44

34

3 years ago

Sandwiches are great! Super fast service! Your sandwich will be ready for you to eat before you even finish paying! Place is clean and organized. Workers are always cleaning and organizing when customers aren't ordering. Will come back for sure! read more

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Anthony B.

0

6

0

5 years ago

If you care about your health, don't come to this location. I have given them multiple chances and I understand the pandemic has caused issues but the same two employees constantly handle cash at the register and then go and make your order with the same gloves on.... Then when you kindly ask them to change gloves they throw a fit and go in the back room. It's standard practice to take gloves off when going to the register and putting a new pair on before making the food. Absolutely unacceptable, management should be on this read more

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Emily R.

0

10

3

4 years ago

My boyfriend loves this spot, we are frequent guest and always enjoy our sandwiches. Today I went in and asked for extra extra hot peppers and they put 1 pepper in the sub. I'm disappointed. It' was completely empty so there is no excuse for this. You also will see on the bag my order and it does say extra extra hot peppers. Please make sure you are getting these small details because we are paying for these. Thank you. read more

Jimmy John's - You can see I ordered extra extra peppers. - Sandwiches Near Me - Mission Viejo, California

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Susan C.

Elite 26 All-Star

293

830

1623

7 years ago

We were in the area for a few days and came here twice. We like Jimmy John's, it so much better than the other nationwide sandwich chain that sounds like "Subway's". It was just 2 of us that came on the first day. It was an early lunch, maybe around 11am. Our day started super early around 5:30 so we were ready for our first bite of the day. It was very quiet inside, maybe just other 1 patron. I had the #4 turkey with many of the veggie add-ons and it was super yummy! Made just the way I ordered it and it totally hit the spot! We came back later that day with the big group. Maybe about 10 kids and 5 adults. They handled big group like it was just a walk in the park. Sandwiches were made quickly and accurately. Everybody was happy. Tyler took our order and he was so easy to work with! Thank you Tyler!!! read more

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Fred G.

376

393

1057

5 years ago

Very good sandwich joint, especially for a chain. The employees freshly slice the meet in front of you (rather than it being pre packaged like a Subway). Additionally, they are very liberal with the toppings. My favorite go to is the Philly cheesesteak with chipotle mayo grilled into the bun. The request isn't on their menu however they were very accommodating to my request. They feel like they are busier during lunchtime vs dinner. The staff take pride in the work they do and while their menu is limited to what corporate decides, the staff seemed to know each other well and have their routine down to an art especially during busier times read more

Business owner information

Chris V.

Dear Fred G.,…

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Sabrina S.

90

178

208

5 years ago

I ordered the turkey with avocado and of course very very little avocado. Never again..

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Chris B.

0

1

0

2 years ago

Jimmy John's Mission Viejo is awful. The staff was great,my Cubana was inedible. The bread was nasty, the meat was grey and tasteless. Worst sandwich I may have ever had. I was there on 4/14/24 at 12 noon or so. I hope I don't get sick and make it through the night. Only redeeming quality was the friendly staff. What a waste of a somewhat newly remodeled center. read more

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Danielle F.

0

1

0

2 years ago

I was so happy when they said they'd deliver to me! The dude on the phone was super nice, which was cool, but the best part is they were at my house w/in 20mins!!!! The club LuLu was phenomenal!! Delicious! read more

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Pat H.

158

13

1

4 years ago

This place rocks. The sandwiches are very very good and they make them super fast. Every time I come in the staff is super friendly and the place is clean. This is my go to spot for lunch. read more

Business owner information

Edson P.

Hi, we're delighted to hear that you’ve had a positive experience at…

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Jeanne G.

714

88

8

4 years ago

I love their sandwiches but was a bit discouraged today since they wouldn't let me have my sandwich on whole wheat bread. I wanted to try to be healthy even though I ordered a roast beef sandwich. Oh well! read more

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Alex O.

0

9

1

5 years ago

Horrible customer service. The short tiny girl didn't even greet us when we came in or ask what we wanted. She just stood there with a creepy stare with her dumb mask on. We ordered and she was muttering back the order under her mask behind the plexiglass. We waited about 15 minutes for our sandwiches and the girl with the streaked hair who helped make them didn't tell us they were ready. The 2 guys and the girl with the streaked hair should be wearing hair nets because their hair was hanging out. We spent almost $70 on our food and you would think they would greet us, say goodbye, or thank us. We came back in a few minutes later to buy cookies and the same thing. These kids look like they hate their jobs and act like the customers are bothering them. The owner and the manager needs to do some serious retraining or you will lose a lot of business. I read the other 1 and 2 star reviews, this seems like this is a reoccurring problem. The only reason I come here is because the sandwiches are good. I will say that on my 16 there was very little turkey. read more

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BT J.

25

141

295

4 years ago

It maybe boring but I always end up getting the Italian sub#9. I've had Jersey smile and also like ToGo's but something about the bread and Italian sub at Jimmy John's that I can re-order. I am not a huge sandwich person but I can eat here often, especially when it's a work day and it's convenient. read more

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David E.

70

1561

0

6 years ago

SPICY EAST COAST ITALIAN on white -- double Genoa salami; double capicola; double provolone cheese; sauce; (hot peppers on the side); lettuce; onion; NO tomato; light mayo I will need to ask for heavy sauce (or oil/vinegar) next time as I could barely taste it. Otherwise, the bread is very nice and I really like this meat combo which is closer to an East Coast Italian grinder than a lot of sandie places out here; as it were I brought it home and hit it with my homemade sauce of EVO/basil/oregano/red wine vinegar and "it was money honey"... I see online they're doing MINI sandies now which I hope this location is doing. It's nice to have a small lunch now and then for a grab-and-go. RATING = A- read more

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John F.

23

224

2

7 years ago

I was in the area so I stopped by for lunch! I haven't eaten at Jimmy John's since I lived in Reno 5 years ago! Well it was very good, fresh, friendly and reasonable. The bread always taste fresh! Although I see a sign offering "yesterday's bread for .50". Honestly even in Mission Viejo there must be somewhere you can donate your bread to the less fortunate! You should change that ASAP! read more

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Alyssa R.

63

4

0

3 years ago

Amazing food and amazing service!!! Rick helped me out of a jam and catered for the employees at my work. We had waited till the last minute and Rick and his team not only gave us lots of options but created the best mix for all of our employees to enjoy. 10 out of 10 will be coming back here again! read more

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Mary M.

324

200

72

5 years ago

People that work here are so lazy and they don't want to do any work. I ask for napkins they say they don't have any. I ask again they aren't happy that they have to go to the back and open a new package of napkins because it seems like it's just too much work for them to do. I ask for my receipt they say oh sorry we don't have a receipt. I say I didn't get a chance to input my number for my rewards they say oh sorry we can't help. Clearly they don't care about their customers at all. read more

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James F.

0

30

0

3 years ago

Love all Jimmy Johns but this is closer to me. Love this place. Employees are polite and friendly.They know the menu well and can explain things if needed. Food is made quickly but doesn't take away from how it tastes. Sandwich is well made with bread being fresh and soft. Meat is plenty and very tasty. Lettuce and tomatoes are also fresh and crispy. Sandwich stays together with every bite. Everything on it is well portioned so no one favor overshadows another. Building is clean inside and out. Seating is also inside and out. Plenty of parking. read more

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More info about Jimmy John's

28621 Marguerite Pkwy
Ste 3
Mission Viejo, CA 92692
Directions
(949) 364-1940
Call Now
Order Takeout or Delivery
Start Order
Visit Website
http://www.JimmyJohns.com

Full menu

Hours

What time does Jimmy John's open?

Jimmy John's opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Jimmy John's close?

Jimmy John's closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 11:00 AM - 9:00 PM

Payment methods

Does Jimmy John's take credit cards?

Yes, Jimmy John's takes credit cards.

Food & Alcohol

Does Jimmy John's have catering options?

Yes, Jimmy John's does have catering options.

Does Jimmy John's have a drive thru?

Yes, Jimmy John's has a drive thru.

Does Jimmy John's serve alcohol?

No, Jimmy John's does not serve alcohol.

Indoor Amenities

Does Jimmy John's allow dogs?

Yes, Jimmy John's allows dogs.

Does Jimmy John's have TVs?

Yes, Jimmy John's has TVs.

Outdoor Amenities

Does Jimmy John's have bike parking?

Yes, Jimmy John's has bike parking.

Does Jimmy John's have outdoor seating?

Yes, Jimmy John's has outdoor seating options.

Does Jimmy John's have parking?

Yes, Jimmy John's has parking options. Validated Parking

Other Amenities

Is Jimmy John's wheelchair accessible?

Yes, Jimmy John's is wheelchair accessible.

Does Jimmy John's have free WiFi?

No, Jimmy John's does not have free WiFi.

More Info

Health Score

Review Highlights - Jimmy John's

“We ordered the tuna, Vito, and the turkey bacon.”

$12.03 #5 VITO

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2.8(121 reviews)

1.0 mi

This location is so clean and well maintained. The staff is very friendly and my order is accurate…read moreevery time. My go-to order is the 3 Finger Combo. You get 3 chicken tenders, a large portion of fries, a buttery Texas bread, and a drink. Pro-tip: Ask for a packet of Louisiana hot sauce and add it to the Cane sauce. Then dip your chicken tenders and be happy

It was sooo good! The chicken was incredibly tender and juicy on the inside, and the breaded,…read morefried coating was perfectly crispy and golden--literally the perfect crunch in every bite. And the sauce... wow, that's what really takes it to the next level. It's so flavorful and addictive, you just want to dip everything in it! The whole experience was great--the location was super clean, well-organized, and had a really nice vibe. The staff were also super friendly and welcoming, which made it even better. Definitely one of those places I'd go back to again and again!