Everytime we order from this location they are ALWAYS incorrect. Never once has our order been correct. When we call to tell the store, they never take responsibility or even apologize. Will not order from them again ​ read more

I guess I haven't learned my lesson... tonight I ordered food for my mother through Door dash... Shortly after placing the order received a phone call from Jimmy John's stating that they would not be able to complete my order because they did not have any delivery drivers and it would have to be canceled and I would receive a refund. Well lo and behold they did not cancel the order in fact they put that they completed the order. As soon as I seen that it showed the order completed I immediately picked the phone up and called the store back and they didn't answer. I called them back two more times prior to 9 PM to which they did not answer. I wish I could give ZERO starts. I reached out to door dash because Jimmy Johns delivers their own orders I have to call the store to resolve it! read more

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I don't care what anyone says, I love Jimmy John's so much! Their accuracy, quality ingredients , punctuality and awesome staff make this place better than your first roller skating rink date. read more

Jimmy John's - Bootlegger perfection - Sandwiches Near Me - Mesa, Arizona

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put meat and cheese inside bun. I could have had slices of bread at home. Had no taste at all.

I called shortly after placing an order because I forgot a customization needed for my son and they kindly obliged us and made the sandwich to order. Truly went above and beyond and my son and I are very very grateful!!! Thank you!!! read more

Overall disappointed. Just waited 40 mins and food still wasn't here. Called because I'm on my lunch break and running out of time and the guy on the phone says "oh yeah your order is just sitting here hopefully a driver and take it soon". Told him to cancel it, and didn't get a lunch to eat today because of it. Lack of communication is always disappointing, I'd rather had gotten a phone call suggestion I come grab it from the store instead of wasting 40 mins and my money and my rewards used in this order. read more

It was great before. They were friendly and the food was great. Today not friendly. Wait was longer than before. Sandwich had half the turkey and over eight dollars. No cucumbers. Very thin sandwich. read more

It's a great place to get a sandwich. It's boarder line too fast. They usually start spreading mayo on the white French bread before I can even say I want it on wheat. From now on I'll be starting with the words wheat bread. read more

The best sub around, if you like a killer sub ,look know more.... Jimmy John's, I like it aholelota. It's a big sub with aholelota everything . read more

We occasionally will over from here at work because it's close and quick. Well today I was debating if I wanted to eat or not so I waiting until 3pm to order, while on their website I saw the new sandwich they had and figured I'll give it a true. ‍ I like chicken, I like spicy so why not. Well I'll tell you you not it's definitely not worth the almost $10. It's basically a turkey Sandwich with kickin sauce and Avocado. There is nothing about the sandwich that separates it from the rest of we are being honest and I thought it would be warmed up but nope. Wont order it again, if I do order from here I'll stick to the plain ol turkey sandwich. read more

Jimmy John's - Sandwiches Near Me - Mesa, Arizona

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Great food but a little pricey. Orders are very fast. You can customize to your hearts content.

If you DoorDash from this location, they will give you the crustiest bread. I think it's like an internal rule with them. Unbelievable.

l dropped by my local Jimmy Johns a few minutes before 10, their "official" start of business hours in order pick up a couple of sandwiches for me and my sweet lady to be enjoyed later in the day. When I came into the shop. Dave's greeting and the smell of freshly baked bread was an awesome welcome to my home base Jimmy John's. I ordered my lady's favorite sandwich, the #2 Big John (Rare roast Beef, mayo, lettuce & tomatoes. I asked for onions as well). My favorite is the #5 Vito (Genoa Salami, Capricola, Provolone Cheese, lettuce, tomatoes & onions and a house vinigarette dressing. I ordered xtra veggies and some mayo. Dave jumped on my order and within no time (Freaky Fast as it were!), had our sandwiches expertly crafted. Thanks Dave buddy! Also met Doug, one of his colleagues who was a riot! You guys helped start my day off on the right foot! Thanks for that! Hook'em! read more

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Came here to get a sandwich and Tara made it for me and wow great customer service my sandwich was done before I was even done paying! Thanks Jimmy John's your the best will definitely be back to this location! read more

3 of my 4 sandwiches were made wrong. When I called I spoke to manager Dylon. Before I could state the problem Dylon said " I made those sandwiches they are not wrong" I explained none of the 3 had cheese, not to mention one was made on a heal of bread and upside down. He said "nope I made them they were right" I asked if he was calling me lair .. complete silence. So there you have it, if Dylan made your sandwich and it's not correct you are a liar because he does not make mistakes. I was not looking for a refund but wanted to share my experience as a paying customer. Dylon was beyond unprofessional, rude and condescending. Freaky fast means nothing if your order is incorrect then followed up with a nasty employee. Do better JJ we have lots of options when it comes to ordering food. read more

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I'm sitting here right now at 2:49pm on this Thursday 2/13/20. I'm watching a red head employee handle bread in front of customers without wearing gloves. Employees are yelling and laughing loud. All while handling money at the register and again going back to food without wearing proper gloves. I'm a huge fan of the food but I'll avoid this location at all cost as sanitation is clearly poor and the staff is unprofessional. read more

This is my go too sandwich shop! I love me some Jimmy John's! I always go with the Beach club which is #12 and add on salami! Delicious! This location is always very clean I would post pic but I left my phone in the car dang it! Lol staff is friendly and quick. Alway had a good amount of meat and condiments on sandwiches and they are freaky fast! Lol read more

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Manager and his male assistant accosted me with "F-Bomb" language telling me to get out of the "F******" store in multiple times front of other customers when I asked for a refund. One was a mom with her preteen child/children there at the front counter. UNBELIEVABE behavior from this place. The reason? I asked for pickles......however the music was so loud you could not be heard, the manager got irritated because he could not understand and I had enough. High priced food, music so loud the employees cant hear, and the experience above! Not one curse word came from me and that's how the manager and his assistant responded on 5-2-21 @ 12:51pm. read more

Like this location but just came here at 9:45 and su are closed, but yelp and google say they are open till 11:00, how about updating your times or not closing until the time you say you will close read more

Just ok subs nothing special. I am not eating at any more jimmy johns anymore..... . read more

$16 for a lettuce and cheese sandwich. Definitely not worth the price. It cost me $40 for 2 sandwich combos with no drinks. I couldn't believe how much they charge for little to no meat. The bread was also as hard as a rock. Atleast Jersey Mike's is generous with their meat. Never going back. read more

Jimmy John's - Sandwiches Near Me - Mesa, Arizona

This place is great and has some different items on the menu. The one we went to make us made upset when I forgot to order my sub with cucumbers and they had to get a manager to get them. A bit dumb. I order the sandwich with the whole grain bread but peel off the crust. It is a bit too much for me. read more

Jimmy John's - Sandwiches Near Me - Mesa, Arizona

I was sadly disappointed today. I don't treat myself often but when I do I always have a go to food. Jimmy John's #9 Nightclub sandwich is one of my favorites. Sorry to say the bread was stale and I don't know if they put it together differently but the sandwich taste different. Maybe it had to do with going into the store around lunchtime? I don't know it shouldn't matter when you go you should get the same service or at least the same food every time. Very disappointed I don't think I'll be going back. read more

I love Jimmy Johns so much so this hurts to have to complain about it, but this happened yet once again! I order a sub with bbq chips on the side on the 6/23/2022 and got my sandwich it was delivered everything was great but they forgot my bag of chips. I called them to notify them and they told me they only had one driver that they will add next time I order a bag of chips no charge so today I decided to reordered the same order and made sure they wouldn't forget my bag of chips, but yet once again they forgot my chips! And when I called back to notify them about them forgetting my chips they sounded irritated and hanged up on me rudely! This is unbelievable I was okay with it the first but the second time that isn't okay, then to add it they had a extremely bad attitude with me!!! read more

Sandwich was made incorrectly! Manager made correct one and then decides to call back in 30 minutes and accuse me of lying. Then again accuses me of doing it 5 prior times, when explaining to him that I was in town for first time and had never ordered from his store. Poor customer service. Poor quality sandwich. Better choices in area read more

I would give 0 stats if possible. Horrible sandwich, bread was old, cut my lip on it. No meat, no flavor, never again

Been here twice in September 2013. Tried two of their subs, my favorite was the Gargantuan. The place looked clean top to bottom. Service was fast, but there were only a couple customers inside, the other one was already eating. The staff seemed more interested in socializing amongst themselves. I thought it a bit odd that despite ordering my two subs 'to go', the sandwich maker dropped them on the counter and walked away. When I asked for a bag he nodded to help myself to one over the counter. He seemed more interested in chatting with coworkers than finishing my order, literally walking away to let me bag my own carry-out order. Poor supervision I guess, maybe an employee brain fart, I have no idea. Maybe they only get one carry out order a day and just aren't used to it. My food was good either way. But read on... Follow-up: I wrote corporate about the bagging thing, their answer was essentially: help myself to bags, the employees are to be focused on getting the food to the counter as fast as possible, after that, I'm on my own. Bag my own order... The only thing I find wrong with this attitude is when I am clearly the only customer there. No other food is being prepared, and the employees are talking and kidding amongst themselves, they will not bag your to-go order. I think that is somewhat disrespectful, but still not a major sin. I think if their focus was on customer service AND being fast then stuffing food in a bag would be both faster and better service. After all, who gains what by having three employees standing by watch me stuff my food into bags? To my knowledge this is the only fast food chain that will NOT bag your carry out order. Right next door is Five Guys. I think I'll go there next time to see if they are more focused on customer service. Due to their poor customer service corporate policy, I'm gonna knock them down a couple stars. I'd give them one star for service and three stars for food. The music was way too loud too. Considering how far I drive to get here I doubt I'll go back due to the poor service and poor overall experience. read more

I dont know why I've never noticed it before but I actually hate their greeting as I walk in. The last thing I want to hear is a bunch of impersonal HI'S!!! or HELLO!!! as I walk in from about 10 different people. I really don't like eating inside this specific location as it seems much louder than others I've been to in the past. I usually get my sandwhich then head next door to Five Guys and just buy a drink so I can sit and enjoy my meal in quiet. That being said I simply love their subs. Their mayo is the best hands down and pretty much makes the sandwhich. I looked up their nutritional value online and unfortunately at 700 calories per sub it wasn't looking too great as a healthy alternative to the surrounding fast food places. Still if I'm craving a sandwhich I'd prefer Jimmy Johns over other sub sandwhich places. Subway *cough* read more

I generally enjoy Jimmy John's and this place is literally 1 mi from my house, which are the only reasons I continue to give this location business. The employees are mentally very slow and they have screwed up my sandwich on several occasions. I don't order anything difficult either, usually just no tomato and sometimes I request mayo on a slim. NOT VERY COMPLICATED STUFF. It's Jimmy John's. It's relatively fast and cheap. Liek the saying goes "Fast, Cheap, Good. Pick two, cause you'll rarely find all three. I dread going in to order just because I can feel the level of "idiot" in that place and it's stressfull. read more

This is a brand new location and it's in a pretty convenient location. We stopped in for one of my favorite sandwiches (the Vito) and we were not let down. The music that was playing was just as awesome as the sandwich. After trying numerous sandwich joints, Jimmy Johns is by far my favorite. I would totally pick Jimmy Johns over the likes of Subway- Give em' a try! read more

Jimmy John's - Great sandwiches! Get the Vito! - Sandwiches Near Me - Mesa, Arizona

Everything about this location rocks, except the girl that took my order. Kari I think. She was beyond rude and didn't smile once. I asked her a question and she rolled her eyes and sighed. Super rude. On the bright side my sub was amazing as always and everyone else there was super nice. read more

Ordered the gargantuan.. no veggies... after delivery fee and tip i paid $18(no drink no chips either).. that was fine I ordered it the way I wanted and had a gift card. When I finally got my lunch break I bite into my sandwich and its covered in cucumbers.. which I did not ask for nor given the option to remove them when ordering through the online app... pretty disappointed after the amount paid. Removing cucumbers doesn't remove the taste they leave behind. It was awful. :( read more

Let's say worst Jimmy's ever! I place an order online and my gf goes into get it, she comes out with half of it and says that's all that they gave me. I'm like, wtf?! We go back in and they act like they don't know what we're talking about. Finally we get our drink cups and chips. Why order ahead if stuff isn't going to be ready guys?! That was the whole point! We were in a hurry! Bad experiences make for never return customers. This will be an easy choice with five Guys right next door! read more

I Always enjoy the food at this location. I usually get the Ultimate Porker and it's always very tasty! They make the food fast and I'm in and out in a matter of minutes. Convenient to my house and work, so I'll keep coming back for more! I visited this location again yesterday (06/28/2017) and everything was perfect. Bread was fresh and the jalapeno chips have lots of zing. read more

IF YOU LOVE SUBWAY, KEEP GOING THERE. Sorry JJ's there is nothing about you that is better than Subway, nothing. The reason I graded with 3 stars is because feel bad that I don't have anything positive to say. read more

Getting our quick jimmy john's fix. All sandwiches are hella good here. Always fresh as you order. I love this place. No matter sandwich you get, you can't never go wrong. Fast service is always a plus. It's better than subway, just saying. read more

Jimmy John's - Sandwiches Near Me - Mesa, Arizona

If ur looking for lettuce and bread only go to jimmy johns they are so cheap I payed an extra $2 for cheese no cheese maybe 5 slices of turkey absolutely horrible customer service the "manager" Matt didn't care at all!!!! Horrible place u guys don't even deserve a 1 Star I tried to get a district managers name or even number but they wouldn't give it to me and said when he has time he will call me TALK ABOUT AWESOME CUSTOMER SERVICE!!! read more

Jimmy John's - Sandwiches Near Me - Mesa, Arizona

Huge sandwiches for under $5, a steal on the east side of Mesa! I had the #1 Pepe (gourmet style ham + cheese), without Mayo. I LOVE provolone, so it was right up my alley. Chips and a drink extra as a combo for I think under $9). Extremely fast service, they made our meals directly to order; took literally around 2 minutes. We came early, a little before 11am so there was no busy rush. It's good for what it is; just be aware nothing is toasted or hot; they only serve cold sandwhiches. I'd give it a 3.5 if I could, but I'll round up for fast service. read more

My sister in law and her fiance took us to Jimmy Johns after discovering it. The location is really convenient to us, which is great. I enjoyed my sandwich. The branding is a little intense. EVERYTHING, right down to the chips, is branded with the Jimmy John's logo. It's all good but it's a little crazy. The sandwiches are big and the cookies they sell by the register are huge! Prices don't seem too bad either. A nice sandwich stop. read more

Ok. The sandwiches are pretty good and they make them very fast. I had the Hunter Club. The bread is really nice but the roast beef is average. I enjoyed it but I think that it's a little expensive for what you get. read more

Jimmy John's - Jimmy John's in Mesa AZ - Sandwiches Near Me - Mesa, Arizona