I'm done with Jimmy John's. I haven't been to one of these places in over a year and after today it's on my list of establishments to avoid. I pull in and order the new Ham & Three Cheese melt. I also wanted a BLT as a little John but the menu had changed and they don't offer the BLT as a little john anymore. I got a roast beef instead. The total was a little over $16 with tax. When I unwrapped the ham sandwich I noticed that there was no provolone cheese and only a sprinkle of cheddar cheese in the middle. I think there was some parmesan cheese if that's what the little white blobs were. The pictures on the menu board and the website show a sandwich overflowing with cheese but of course advertising is often misleading so I was essentially served an overpriced Plain Slim #1. At least the small roast beef sandwich was ok. read more

I seldom go for a sandwich because my wife avoids bread. I was out with a friend so I chose to go to Jimmy John's. I don't eat meat so I ordered The Veggie, 8-inch combo, with includes a fountain drink and a bag of chips or a cookie for under $10! It was a delicious quick lunch, the Oatmeal Raisin cookie, I took it home for mid afternoon snack. The store was very clean and the staff was courteous. read more

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Don't be cowards and hide from customers. If you're closed say so (posted hours say otherwise) We pulled into the drive-through and were never greeted or acknowledged, even after waiting and speaking up. This was frustrating and unprofessional, and it made us feel completely ignored as customers. We expect basic communication and courtesy when using your drive-through. read more

You have to choose- you can have a pickle a bag of chips or a cookie. Lunch used to come with all that. The sandwiches looked good but lacked flavor. Not enough mayonnaise? No salt pepper or oil? Not sure what went wrong but we won't return. Seats are uncomfortable and it's always cold inside. Chips were good! read more

Freaky fast, my butt. I placed an online order with my app. Works really well at other locations. Before I arrived, I received a notification that they had received my order. When I arrived, only one person paid any attention to me, an employee working in the beverage area. She asked if I had an online order, I said yes, told others I was waiting. Another employee went up to the register, checked, said yeah it's here, paid for, then proceeded to fill my order. Piss poor service if you ask me. read more

Having your driver pull a gun on me and my spouse after pulling out in front of us causing us to slam the brakes and slide to a stop (which the manager said they fired him for) and then pulled out in front of us causing the same situation AGAIN about a month later STILL WORKING FOR JIMMY JOHNS. I give you guys a second chance at business and I ask for no Cucumbers due to an Allergy and make it VERY VERY clear and what happens? I bite into the sandwich and find... cucumbers. The guys working didn't seem like they wanted to have people in the drive thru and even made heavy "sighs" as I ordered my food. I'm disappointed. Here's what a cucumber allergy does for someone in my situation: Swelling or hives around your mouth, throat and tongue commonly occur with oral allergy syndrome. You may also experience itchy skin. I'm headed home to take the rest of the day off now that I need to see if I'm going to have to head to the ER if my throat keeps swelling. If you even respond with "We are sorry for your experience, that's not how we roll" like all the other reviews I'm going to flip. Obviously you "roll" packing heat and threatening people who you pull out in front of in their dirty old blue car with the dash covered in a half inch thick layer of dirt. read more

Fast service, pleasant staff, good sandwiches at a good price. What's there not to like? Three and a half stars for the overall dining score...four stars for the sandwiches...meaning pretty good. Good all around cold sandwich shop. read more

Jimmy John's - Italian sub at Jimmy Johns on Lohman Ave. Good sub at a good price. - Sandwiches Near Me - Las Cruces, New Mexico

My dad and I go to this location quite often only because it is super close to our apartment. Every time we walk in it is clean and the staff is very friendly and helpful. I almost always get the number 5 which is the Vito and I get it without cheese and I add more fixings on it. They always have fresh ingredients and always get my order right. I know this might just be a sandwich place but the friendly staff and cleanliness makes it so much more. I really enjoy this location and will continue to come back or even order through delivery which is a little more convenient for me since I don't drive. Even the drivers are extremely friendly and always go above and beyond my expectations!!!! read more

A four inch long unwich. How ridiculous. I realize that they are supposed to be low carb and calorie conscious but this is unacceptable. I would have returned it if I hadn't discovered it until I got home. read more

Jimmy John's - Wow a 4 inch long in which. I realize these are supposed to be low carb and calorie conscious but this is rediculous. - Sandwiches Near Me - Las Cruces, New Mexico

I order (make that ORDERED) from JJ's 1-2 x's a week. Recently, I fell hard for their Kickin' Ranch dressing. Since JJ's doesn't offer Salads, I order the Unwich and dress it like a salad with their delicious Kickin' Ranch. Unfortunately, you can only order ONE dressing on the individual sandwich page and then have to go to the A La Carte menu if you want more than one, which I did. Apparently it didn't 'lock in' because when the driver arrived, he had a dressing in his hand and explained "My Manager told me you weren't charged for the 2nd one so if you have $0.50 you can have this". I laughed out loud! Was he serious? He wasn't laughing so I guess he was. I had $0.35 in change & $100 bill. Driver couldn't break the $100 so no extra delicious Kickin' Ranch for me. Is this really how they treat their loyal Regulars? All over $0.50? I am a business owner myself & I would NEVER squabble over $0.50 & risk losing a VALUED Customer. I suggest the Owner pay for Customer Service training for their Management Team. They NEED it! Now if you're wondering why I quit ordering from them over this..if they don't value me as a Customer, why would I give them my business??? read more

The smokn kickn chicken sandwich is crap. The chicken is mashed up meat paste with no flavor. It is a sickly pale color that looks like a grosser version of their tuna salad. The guy who made my sandwich drowned it in oil so it is a greasy mess. I looked on the website and the creole pepper sauce is a separate sauce and not a flavoring that is infused in the chicken. The picture clearly shows an orange color sauce which did not come on my sandwich. The subtext on the picture also says the chicken is "not all natural". Great. If Jimmy Johns plan is to show people that they can't handle one change to their menu then they succeeded. read more

AVOID THIS LOCATION! AVOID THIS LOCATION! AVOID THIS LOCATION! I just ordered three sandwiches and made them box meals. One of my box meals did not contain any of the sides, it just had the sandwich. I called the location because I was just passing through Las Cruces and couldn't go back. They refused to refund me for the items they failed to get me. There were five workers and I was the only customer there and they still messed up my order. The manager, René, was very rude with me. Jimmy Johns is good but please AVOID this location. I failed to read the reviews, so learn from my mistake. read more

This guys did not provide good service the first thing was charging me $2.17 for avocado spread when it clearly says .89 cents there and they filled it up half-ways, they were rude like they didn't want to be working and they did not even give me napkins horrible customer service read more

Jimmy John's - This guys did not provide good service - Sandwiches Near Me - Las Cruces, New Mexico

Iced tea... shouldn't be that difficult to make correctly. However, the tea at this location (both sweet and unsweet) was so weak it had no flavor. Both of the tea containers had the weak tea, unfortunately, which can only mean no one really understands how it should be made. Not one of the 5 employees offered to remake tea while I was there, nor made any effort to provide any kind of customer service to make up for the bad product. What's going on??!!! Does the franchise owner not empower his employees to make things right if a customer is dissatisfied ? Lesson learned... avoid this location if you want decent iced tea. read more

We walked in, stood at the counter and watched the four employees talk to each other. After several minutes, we left. Though I asked if someone could wait on us, no one answered. They obviously don't want my business. read more

Jimmy John's is sooooo totes my fave sandwich chain, and while I was okay just being jealous of Las Cruces for having one, now that there's a new one, my El Paso residing heart is filled with resentful envy, IT'S JUST NOT FAIR! I love the JJ Gargantuan sub with hot peppers, it is a massive and intensely meaty sandwich, definitely not for the faint of heart! I guess I'm kind of lucky that I can't have it all the time... This location is bigger than the one at University and has a drive thru, but still offers the same fast, yummy subs. read more

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Delivered sandwich to the wrong location. Solutions were basically credit and and an apology. How stupid are people these days?

Called to place an order for 30 sandwiches to feed a group. Food arrived on time and as ordered. Top quality as usual. Will order again.

I was yearning an Italian sub for lunch and no one else had what I was looking for, so we decided to give Jimmy John's a try. My wife had the turkey sub and I had the giant club version of the Italian sub (double meat and cheese). It measured up to my expectations. I am sure that I enjoyed my sub more than my wife did hers, but I do write the reviews. The hot peppers were delicious. read more

Very fast service let me know what you want you'll be out of there quickly. The one drawback is the limited choice of bread.

This location always does a great job creating our sandwiches. We have been inside, drive thru and ordered online and all have been made correctly. Definitely will keep coming back to this location. read more

Been a Jimmy John's customer for years however the store on Lohman has lost my business for Jimmy John's I have no problem paying premium price for premium quality but tonight picked up sandwiches and all 3 were on Rick hard stale bread I guess it's time to find a new sandwich shop 48 bucks for 3 stale sandwiches shame on you!!!!! read more

I went to Jimmy John's for the first time yesterday. It was decent. Nice clean restaurant with good ventilation. The staff was ok, they weren't over the top. Thank god. The subs were good, a little pricey but the taste was good. read more

My daughter and I needed sandwiches to go and had never ate at Jimmy John's and was expecting something better than the average sub shop. We were disappointed that only 1 bread was available. I got a #9 and my daughter got a #12, The bread was very disappointing and did not seem to be fresh, the sandwiches were just OK and nothing special. For $15 we expected something special. This will be our last visit. read more

This place is crap. The food is fresh and the service is OK. However this is one of the worst sandwiches I've ever had. I ordered a Vito (#5) and I could only taste the more bread and lettuce. I looked in it and there was marginal, if any, meat or cheese. I won't be coming back. read more

I have never been disappointed at a jimmy johns, and this one is right on par! Good job guys! My #8 Billy club tasted fresh and the bread is always fantastic. Oh, and some of these locations will even let you buy loafs of their bread for cheap, did you know that college kids?? read more

We ordered our sandwiches and got them pretty fast. Very good sandwich. The chocolate cookie was very good as well

I'm accustomed to real Italian subs from NYC and Providence, RI. These aren't authentic or even close. The bread is mediocre white without a good crust. The meats are grocery store fare. The dressing isn't flavorful. I took two bites and wrapped the sub to take home to my husband, who eats anything! read more

Worst experience ever. Staff was extremely rude and unhelpful. Went on the 1$ sub day. My wife arrived literally 1 minute before me and had to order in line. The employee said that I could ad. My order as soon as I got to the counter. I got in line well before I got to the register and when we went up to give my wife's order and place mine the guy at the register said we couldn't because I didn't order it in the back of the line. On top of the horrible customer service the subs were not even a a dollar. My wife had to take off pickles and mustard just to get it to $5!!! Ridiculous. So I walked next door to Jason's Deli and got more/better food for the same price... read more

The Tom Turkey is the best. They are open till 2am. They have cold sandwiches. They have all the standard options such as BLT, turkey, ham, etc. read more

I absolutely love their turkey sandwich! And what's better is that I can add sprouts! Yum!! The staff is pretty great, polite and they have excellent enthusiasm. It's been awhile since I've visited, I'm craving a turkey tom with sprouts. read more