Just went there and doors are locked at 8:43. Ridiculous! Should be able to make a freaky fast sub in under 17 minutes. read more

Walked in a little after 8pm and all of the workers were inside and they informed me they were closed even though the hours say 9pm....

Do not eat here. I had ordered and my sandwich took an hour and 15 mins. I had to call the store to get it delivered. The person would not come near my property and was told that I have to come out and get it from the guy in a yellow car. Then my order was supposed to be a Club Lulu with onion, and oregano oil. It had end up being a Beach Club with no lettuce. The sandwich too had barely anything on it and everything look old on it along with the bread had not looked fresh. I had one bite and was disgusting. I had to call the store 5 times for someone to talk to me. When I got someone I was told to wait 5 mins. The whole experience was ridiculous and really frustrating cause I was not cared to be helped at all by the other person on the line. All I had been told was we are really busy. Finally was able to get a manager and get it resolved. I still would and will never never eat here. read more

Jimmy John's - Delis Near Me - Des Moines, Iowa

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Sandwich tasted fine but was so poorly constructed I basically had to remake it once it was unwrapped. Service was slow and workers were distracted. I was there nearly ten minutes with only one customer in front of me. Unfortunately for me the other customer had a non-service dog in the store with her which she suggested needed bacon. One employee was continued to give bacon to the dog, one employee apparently doesn't do anything than stand at the cash register and the other came out of the back a few minutes after I placed my order, and somehow it still took five minutes to get my sandwich after he finally hopped on the line. Not the first issue I've had with this location, won't be going back. read more

So, i ordered two wraps, 1 sandwich, 3 chips, a whole pickle & hummus. I placed a mobile order, 35 minutes prior to showing up, i walk in let them know i have a mobile order, i stand waiting for 5 minutes and they point to a shelf, i grab it look around, missing an entire sandwich, a two bags of chips & the damn hummus. didn't believe me, so i showed em. and they made the sandwich, actually the crappiest sandwich ive ever had from jimmy john's. Staff was really rude and uncoordinated. Personally, wouldn't go back. Food service ain't that hard, being literate however, some people ain't got it. They looked stoned as hell though. side note one of the staff was parked and got a ticket shortly after that whole interaction, karma read more

Drove out of my way to go to Jimmy John's Sunday at 4:15 and they're closed. If you're not gonna be open on Sunday, then you should post that read more

Jimmy John's - Inside a store through window. - Delis Near Me - Des Moines, Iowa

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Horrible service I should've walked out honestly. The main guy making sandwich's was a smarta** I just asked a simple question it was my first time ever in a jimmy John's and honestly I'm good I'll stick to firehouse or any other sandwich shop. read more

horrible service, they messed up and forgot to make my sandwich for 20 min - look, mistakes happen, but the rude comments by incompetent staff that it was somehow my fault they forgot to make my meal made it clear this isn't the mistake, this is the routine at this location. eat elsewhere. read more

Lifelong Jimmy John's fan, here. Service at this location is A+. Wrapping execution is superb.they struggle with finding staff to fill the store hours and delivery times. Please tip your drivers and frequent this location so they can keep filling our East Village sandwich needs! read more

ok im not even joking they got three things wrong. i asked for a cookie, cookie was not include. i asked for 2 sprites, left with one. asked for just ham and cheese sandwhich, got a sandwhich with ingredients i dont even know the name of, but i can assure you ham was not included on the sandwich. Day=ruined. ok update, just tried the so called "sprite" its carbonated toilet water with a hint of grape. Im now left hangry. Thanks jimmy. read more

Before heading up to Ames, I decided to have Lunch at the Confluence Brewing Company. Actually, that place only serves beer, so I was on my own to bring in some food. I happened to be in East Village and Jimmy John's was a convenient, albeit uninspired choice. Jimmy John's is a good business model. The bread and fixings (in my case a tuna salad and cheese sandwich) are consistently good, with the time between ordering to delivery to be fast and friendly. And at a nice price. Beer goes better with a Jimmy John's sandwich, but you'll need to go elsewhere for that kind of adult beverage. read more

I order frequently for delivery and I have always been satisfied with the food. However, I always ask on mobile order that sandwich be cut in half and only one time has that been done. Also, napkins are a hit or miss. read more

What's not to love about Jimmy Johns (JJs)!?! Fresh sandwiches prepared quickly (doesn't deserve to be labeled as fast food imo), great price, and constant quality. Every JJs I have ever been to always seems to have a similar standard. This JJs in the East Village is the same. I walked in and order a giant sandwich for $5.99 (normal sandwiches are still $4.99). My sandwich was made and wrapped up in less than (3) minutes. Always a good choice for a quick healthier lunch. read more

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I was in there about an hour or so before they were closing this past weekend. I bought a sandwich and ended up really needing to use the restroom and they wouldn't let me use the restroom because they had just got done cleaning it. 1.) Why would you clean a restroom an hour or so before you close and 2.) I was a paying customer. 3.) I have Crohn's disease. I had to walk a couple of blocks to a bar just so I could use a bathroom after buying my sandwich. They deserve zero stars and I won't be using this location again even though it's more convenient for me. read more

Don't go to this location. Half the time they decide not to open but don't prevent you from online orders. And they take 30 mins for a mobile order when they are only doing pick up yet lock the doors so you can't get your food? Just terrible read more

Just had the worst experience with a sandwich maker. I ordered a beach club, which is supposed to have avocado spread. I went back to the counter to let them know they forgot, politely. The sandwich maker said, "there's avo on it." Oh, my mistake. I went back to look and there clearly is not. I returned and she was super hostile and faked like she was coming back to my table to look and then didn't but told the manager I won't let her look. I really wasn't mad about the mistake. I just wanted a little avocado spread. She said, "what, I'm supposed to put some on my glove and spread it on your sandwich?" I don't know. I don't work there. But I know how not to treat a person, let alone a pretty good customer. I'm sorry your job is stressful and you don't get paid enough. I can't do anything about that. I just wanted a little avocado spread. The manager was good and got me a new sandwich, but I was already really upset. Decompressing lunchtime walk ruined. UPDATE: After many, many quick, correct deliveries from this store, I recently had a slow-delivery issue. The managers did a good job making it up to me. One-star review amended to three stars. UPDATED UPDATE: We ordered food for a three of us at around 11:45, and it's now 1:45 and we've received nothing except excuses. One and a half stars. read more

Friendly staff, will get your order spot on 98% of the time. Seem to have a bit of a staffing problem - they're often missing their delivery driver. read more

Wasn't open at the time it should of been waiting for another employee to show up was told 5 minutes... didn't open until 12:00 and I was told it was just call in orders ... he was an ass ... no discount no sorry ... apparently they don't like there jobs .. read more

Went in at 9:15 on a Friday night, ohhhh we had a big rush, so we're only serving slims with meat and cheese. Literally only 3 loaves of bread left, all the veggies were already put away. We paid for one bread with meat and cheese, offered a packet of mayo and sent on our way so they could clean up. It's 9:15!!! You're open for 45 more minutes. read more

Jimmy John's - Delis Near Me - Des Moines, Iowa

Jimmy Johns has excellent sandwiches and in my opinion much better than the other well known sandwich shop. Nice location here and very clean. Just how a JJ's should be. Stop in & see what I mean. read more

Jimmy John's - the inside of the restaurant - Delis Near Me - Des Moines, Iowa

Love JJ's. My boyfriend and I were walking around downtown this morning and decided we wanted a quick bite to eat. Walked into JJ's, placed our order, got our sandwiches freaky fast, and we were on our way to enjoy them. JJ sandwiches are always consistent and on point. I've never had an issue with a JJ's anywhere! My personal favorite is the Turkey Tom, and my boyfriend enjoys the Bootlegger. read more

On-brand and in-line with the best of this chain nationwide. The staff is reasonably upbeat, even late. Though the cashier wasn't familiar with the add-on I requested at first, she reviewed the note and the prep team got the message. Solid, cheap meal option. Also - prices here are cheaper than I've seen while working in other markets nationwide. I respect the price adjustment. read more

Jimmy John's - the inside of a restaurant - Delis Near Me - Des Moines, Iowa

I love Jimmy Johns period. I am a Subway kind of guy, but I love changing it up to Jimmy Johns on occasion. Their food tastes a bit more premium than Subway, but you get a bit less. Their staff members are friendly and fast at making subs. This location is good, but parking can be difficult. read more

If freaky fast delivery means 40 minutes for one sandwich a couple blocks away than this is the place. Waiting for them gives you plenty of time to write a review about waiting. Still waiting... read more

Worst service, laziest drivers who expect a tip but don't want to bring your food to your apartment and instead make you come down then get mad at you if you don't tip , we only live maybe a quarter of a block away and he had to drive. Legit. Then they constantly screw up the No Mayo thing. This place blows and everyone is to stoned. read more

I went inside and placed my order, by the time I was done paying the sandwich was in my hand. No complaints!

30 min for a sandwich when the delivery address is less then a 2 min drive away is ridiculous. I called the shop and the manager wouldn't offer any discount or even a coupon for another time. I have ordered from other Jimmy John's establishments and it has taken them less than 10 min to deliver a sandwich. If you are going to promise fast service you should be ready to provide it. I will not be ordering from this location again. read more

This Jimmy John's franchise is the worst at delivery time and customer service. The first time it took over an hour for delivery 3 blocks away was ridiculous. Got a gift certificate from their corporate office and thought I'd give them a try seeing as they are good sandwiches and they are literally 3 blocks away. This time I had to call and cancel the order after waiting and hour and 25 minutes. No apology just an excuse that they are busy. I was put on hold for another 5 minutes to talk to someone about getting my transaction cancelled and the person on the phone acted like they were annoyed by having to give me a refund. I ended up ordering Fighting Burrito and they arrived within the half hour. This location has lost my business indefinitely. read more

Was not at all freaky fast, plus when the guy delivered my drink he asked if I was diabetic.

Ordered my sandwich at 1:44pm for delivery. Then went and stood outside waiting for the delivery person as I am 3 blocks away and knew it would be "Freaky Fast". After 15min of waiting I call only to be told she couldn't find me but she would be on her way. I wait an additional 10mins but no delivery. I call back and speak to a female who states she was the delivery person who couldn't find me. She claims to know nothing of my second call and states no one asked her to try to deliver the sandwich a second time. She states she will be right over. 5mins later she arrives with my now soggy sandwich. I pay with a $20 and she try's to short me $3. I waited 30mins for my sandwich..............that's not freaky fast it's super frustrating!!!!! read more