had a lunch catering order for a staff meeting. was supposed to be ready for pickup at 11:00 AM and when we got there to pick it up they hadn't even started making the sandwiches yet. Had called the order in 2 days prior to our event, $500.00 worth of sandwiches and jimmy John's didn't even prioritize the order. next year we will be getting lunch from someone else. read more

I love jimmy peppers. I put in a special request for them to make it so hot it burns. They obliged and wrote this on the bag and maaaaan it was so good. Even being a chain, it's the people that make each individual location special and this place has some special employees. Major shout out! read more

Jimmy John's - Picture of bag - Sandwiches Near Me - Burlington, Washington

Horrible service, terrible sandwich, charged me for potato salad but didn't put it in the bag. These people seemed busy doing something other than fulfilling food orders. I won't be back ever. read more

This location was super convenient, it was a short walk across the lot from the hotel I was at. The team was super friendly and made my sandwich in split seconds. The bread on my Hunter Club was fresh and soft and the toppings were filling. The inside was nice and clean, and the food was delicious! I'd happily eat here again! read more

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Quick Sandwich on the Run-No Problem the staff is eager to help. The Cooks are outstanding, like a Farmer in his field! Stop by and pickup lunch for you and your Crew. They Deserve It! Boss read more

I don't know if they changed ownership or what but my last few orders here have not gone well. It seems like this location only stocks itself well enough to get through the "lunch rush" because any order placed after 2 PM will inevitably result in their being out of at least one of the things on your order. I'm done with this location for now. read more

Bread was hard, pickle tasted funny. I would not recommend. Nothing tasted fresh, lack quality

Jimmy John's in Burlington I never make reviews but this one I can't pass up never going back here they seem to forget that people are what keep them in business and the way they treated me was wrong I was upset because I specifically ordered something and it came out wrong and I did not want the veggie as it was disgusting and they kept saying we made it right I had to dig for the avocado under the cheese and then I found it they only gave me a partial refund after I had to call the police I never do this sort of thing and I'm not a Karen but this was way out of line avoid this restaurant they're dirty they're rude they lie they told me they watched the video surveillance of me ordering and that they made it right then they found out they were wrong they lied to me and gaslit me and it's the principle of the fact it's people over profit and I never write reviews for real with this one like I said had to be written warning avoid Jimmy John's in Burlington Washington!!! read more

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My fav sandwich spot anywhere I go. We always order the veggie club and the beach club and it tastes amazing. They have amazing cookies anc mettle cooked chips that go so well with their sandwiches. Create a jimmy johns account and you will be rewarded for every purchase plus will have buy one get 50% off another sandwich offers pretty often. All in all I have never come across a disappointing Jimmy Johns. Huge fan always. read more

Jimmy John's - the interior of the restaurant - Sandwiches Near Me - Burlington, Washington

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I would like to start by stating usually this Jimmy John's in Burlington WA has been fantastic over the years and I have been ordering the same #9 Italian Night Club at least twice each month, one time I'll have it delivered and couple weeks later I'll mobile order & pick it up. Never had a problem before, best sub and best employees ever, I no longer go to other sub shops. Therefore, I know this time I must have done something wrong and I am not angry just concerned what it might have been that I screwed up. At 4 PM I happen to be driving by and decided pull in order my favorite sandwich and take it home. I made the mobile order one regular Italian club, $9.49 plus tax, paid on line, walked into shop and waited by the pick up counter. I held $2 in my hand as tip, one employee, possibly Mgr looked at me & asked if I had a pickup , I said yes, mobile order, he then said, oh yes you've already paid its being made now. He smiled broadly and said quite loudly "I'll take that wonderful tip from you." At first I thought he was being sarcastic by tone of voice adding 'wonderful tip', so I thought maybe I'm being cheap on $10 sandwich I'm picking up myself. When employee had finished my sandwich he wrapped and hand it to me no bag, no napkins no comment that I could detect. I left thinking to myself I've done something wrong that I'm not aware of because two employees reacting to me as if some cheap old man wasting our time. I've never not received a bag or napkins and a request if I want pickle or peppers. So as they say, this was noticeably odd to me. When I got home I unwrapped the sandwich to discover for the first time ever in all the Italian Clubs I've ordered this sandwich was covered in oil, maybe olive oil but lots of oil, paper was soak, bread was covered in slippery oil. I could not pick up the sandwich without oil dripping. Please tell me what it is I did wrong. I've always thought I was fairly generous with $3 or $4 tip for delivery plus your delivery charge or when I pick it up myself I usually tip $2. Is that considered cheap today if so I apologize. But surely something is wrong since this have never happened before. read more

Jimmy John's - Slippery oil everywhere - Sandwiches Near Me - Burlington, Washington

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Not good. Garbage. Avoid. Had to trash the food. Poor customer service. Stay clear. I paid and threw it straight in the trash. I am boycotting this place in Burlington, WA and you should too. Unintelligent management. Avoid. read more

They are super fast and the sandwiches are really good and the bread is wonderful. Highly recommend going through the website the application to order your first sandwich because your second one will be free! read more

You know, for a sub shop with delivery service, there's not a lot to complain about except the "delivery charge" that has jumped up to $4 per order. I have no idea what that charge is going toward. The pro? The drivers are fast. One of their drivers gives a little "bonus" as a thank you for their services in the form of a little candy packet. That in itself is worth a tip above the "delivery fee". Even though it would be less than half as much to go pick up my order, their delivery is legit. read more

Jimmy John's - a box of pizza and a bag of pizza - Sandwiches Near Me - Burlington, Washington

Extremely slow. Took longer than 30 minutes for a simple sandwich and drink. Service is decent.

we did a mobile order and we had to wait 30 min to get our 2 little john sandwiches!! the workers were very kind but slow. it was clean in there tho. the coke dispenser had water instead of coke! read more

Normal Jimmy Johns but I recently discovered the Jimmy it up option. Shazammm. Makes the sub even better. Onions, sauce, peppers and oregano- basil I'll never get a non Jimmy'd up sub again. This location is like the others. Clean and well lit. The employees are enthusiastic and they get your sub out fast. The inside was a little cold but it's 28 degrees outside and the door is opening up every couple minutes. They have some fans on moving sir around too. Might be a poor choice. You can't go wrong with these subs. The Jimmy it up option Is spicy but life is short!! Happy Eating. read more

5 bases on my JJs expectations 1. Super fast 2. Fresh bread 3. Very clean store. Great work to the team. :) P.s. Lots of seating space! read more

Out of all the sandwich shops around I still prefer JImmy Johns to all the rest. Their meats appear to be real meat, unlike the faux turkey meats at Subway. I love their Italian Night Club #9 as prepared. Good balance of meat to bread, veggies, cheese and condiments. Reasonable price. read more

Just got off the phone with the 'manager' (Kaitlyn, not sure on spelling...) of Jimmy Johns Burlington, who argued with me about whether or not our sandwiches have avocado, that we paid for, on them. Only way they could do anything is if I loaded my 4 month old child into my car, and drove half hour each way, to SHOW them that there was no avocado. That wasn't the only thing incorrect, but was the only thing we paid for (paid to add avocado to both sandwiches, neither had it, one sandwich was supposed to have peppers, both had peopers, both sandwiches were to be cut in half, only one was cut in half...) We'll be waiting for the Anacortes location to open I guess. rude excuse for customer service! We don't order FAST FOOD to eat hours later, and we aren't fans of paying for things we don't recieve The pictures show the layers of meat, where she told me the avocado was, and it clearly is not read more

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Did someone on here say fresh basil? It's basil flakes. Barely enough tuna and turkey meat to spread on a sandwich, bread is too dry. $3.25 delivery fee (plus the tip) Seriously? Next time I'll get it deliver via DoorDash. read more

Jimmy John's - 4 thin slices. For $7? Seriously? - Sandwiches Near Me - Burlington, Washington

Love this Jimmy John's! Super friendly, fast and delicious. Will continue to come here. Best Tina sandwich off the island.

My brother and I were out shopping and decided to try something different for lunch. Neither of us had been to Jimmy Johns, but we had heard some good things. When we walked in, the joint was empty. That should have been our first warning. My wife had asked us to get her a turkey sandwich with American cheese, so that's what I ordered. "We don't have American cheese." " Ok. How about Swiss?" "We only have Provolone." "Really! Ok, Provolone. What kind of soup do you have?" "We don't have soup." (Big sigh). "Alright then, no soup. I also need a roast Beef sandwich. Could you add horse radish to that?" "We don't have horse radish." My brother ordered after that. Then we waited, and waited. There were three guys behind the counter and no other customers and no call-in orders, so I have no idea why it took so long. At checkout, the employee handed me the three sandwiches. I asked for a bag, and he pointed to a pile of bags and said, "There they are, right there." Same with the napkins. So the end result? A very mediocre sandwich for gourmet prices, without the ingredients we wanted on our sandwiches. Needless to say, we won't be back. read more

Jimmy johns Burlington, terrible service, unfriendly sandwich makers. They don't listen when you tell them the roast beef tastes rancid, and ask them if they tasted it but they look confused and don't answer or say two words. The restaurant is operated by introverted judgmental kids without a care for the product but just a simple job to make a few bucks. Won't be going back here. It's a shame because when I spent time in Cheyenne, Wyoming I fell in love with Jimmy John's sandwiches, had everything on the menu multiple times but apparently not all of their franchisees hold their stores to the same standards. read more

Best damn sandwich I've ever had. That's all I wanted to say but yelp is making me type more.

This place is a pretty good place to get delivery from if you are looking for something fast and a little bit healthier than pizza. Their sandwiches aren't as good as Subway or Quiznos in my opinion but they are alright. I tried their turkey sandwich and it seemed a little bit plain but I'm sure if I would have known how it was going to turn out I could have ordered something a little different. I do plan on ordering from them in the future. They delivered within 15 minutes of calling to order two sandwiches so we were pretty pleased about the timing. The delivery driver was somewhat pleasent and smiled but said almost nothing at all as he handed us our food. I tried Jimmy John's at a different location inside the restaurant and​ thought that the sandwiches tasted much better fresh made than delivered. read more

Jimmy John's - Your mama wants you to eat at Jimmy John's - Sandwiches Near Me - Burlington, Washington

Jimmy John's saved our bacon. We had an order in with another local company that was unable to meet our expected, prearranged lunch time for a large group. Jimmy John's was able with less than an hours notice to pull it together and delivered to us for 20+ people. Kaylan was supper kind and extremely helpful. They will be one our preferred lunch sources from now on. read more

If you want a good quality sandwich really fast this is the "go to" place. Many different types of sandwiches to choose from. Their Tuna salad is excellent! Always very clean. Staff friendly. Bathrooms are nice and clean! read more

As always JJ's is always a good choice for a good easy to eat sandwich. I much prefer the Italian Night Club, with Hot Peppers. ALWAYS add hot peppers to any sandwich, it's worth it! My wife loves them to an obsessive level! The reason for the 4 stars though is this location seems to be a bit slower than most. I have eaten tons of JJ's due to my type of work and while it normally takes 5-10 min to get a sandwich this location a lot of times is closer to 20ish min. I have had the manager call on occasion saying sorry but we are short handed and we will get it to you asap, which I do greatly appreciate. However so much for their "freaky fast" slogan. Overall the slower times won't stop me from ordering again! read more

Sandwiches are delicious. My favorite is Italian Night Club. The bread is fresh and chewy. Only gave it four stars because the customer service is lacking. I've never once been greeted or thanked. They just stare at you until you give them your order. But whatever, I'm not there to make friends. Gimme my sandwich! read more

I had the club lulu sandwich and it was alright. I personally like the smell of fresh bread when you walk through the door but jimmy johns doesn't have that smell. The sandwich was affordable and you can customize your sandwich which was nice but it's nothing compared to subways. read more

The staff was oblivious and the bread was so hard it cut the roof of my mouth and way too pricey. The one in Everett is far superior.

The people are friendly. The restaurant is clean. My only experiences were both BLTs, which I did not enjoy. The bread is very tough and chewy. The contents were sparse for the price. I paid $7 for a sandwich that is much smaller than a Subway foot long, and has way less inside. I don't really think I should pay so much for a sandwich that can hide all of its contents inside the bun. Also, they have only that one choice of bread in a long bun. White tough chewiness. If you want wheat, you receive a sandwich with sliced bread that tastes like the cheapest they could find at a grocery store. Home delivery can't make up for a bad product. I don't like Subway anymore, but I definitely recommend it over Jimmy Johns. read more

I love the fact that they deliver. Tonight I had to work super late and didn't realize the time when I placed my order. When I got a message they were closing I figured my order didn't go through, but then just a few minutes later they were at the door with my lunch. So stinking awesome!! I've never had an issue with my order being less than exactly what I expected. My coworkers got me into this place and I'm so glad they did! read more

The worst jimmy johns I've ever been to! No one greeted us, stood at the register to place my order for at least 5 minutes, had to repeat my order multiple times (was only ordering 1 sandwich), waited again for my sandwich which was then made incorrectly. The bread was definitely not fresh like other locations either, very disappointed in the service! read more

The smell of this store is fabulous and my sandwich (Italian) tasted just like it. Both of the employees seemed like they were high on something. We ordered 3 sandwiches and it took over twenty minutes and we were the only people in the store! I wonder why the guy only made one sandwich at a time?? The food was good but it's nothing i would ever go to as a destination. The store was extremely clean! read more

I was staying at local Motel, the order was wrong and to customer service was horrible. Jimmy John's was my go to everywhere I go and I travel a lot. I have to say that the Burlington Jimmy John's has put me off the franchise. Thursday Jimmy John's was selling their sandwiches for one dollar , that's about all this Burlington shop service is worth. read more