Love this company...never had a problem with them opening and closing my pool for the last 15 years!read more

Quite disappointed with what transpired. I told my daughter to call them to open her pool because…read moreI'm not familiar with her setup. She called them because she had used them in the past. 2 very nice young men showed up, took the cover off, unplugged the winterized pieces, put the drain plugs in and assembled the little salt water unit and the motor. Dumped around 5 gallons of algaecide and a gallon of shock in record time and left with no further instructions! Never questioned or looked into the filter itself. Next day pool filter running, immediately big change from the green opened pool. That's where everything became a question???? $400! No next step! Where do we go from here? Good luck your on your own!! Week later, I've since brought the water level down so it will skim the surface, water still aqua color. Now I start reading about the filter and processes etc. I shut everything down, looked at the inside of the filter-filthy, I cleaned it 100% fired it back up with new DE powder, pressure is now lower and stable. I bring a water sample to another pool company (Hunters Wallingford) they test and "walk thru" the steps 1-2-3, now we're cooking! Would not recommend this company!! Hope you have better luck then my daughter did NEVER GOIN BACK!!!!!!

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

We had a problem with our pool cover which turned out to be a broken clutch as well as a…read morereplacement cover. Both Joseph and Keegan provided us excellent service and stayed late in order to fix our issues. They recommended a service plan which will save us money and maintain our cover for years to come.

Had service work done by Joseph and Keegan in Avon. They were incredibly polite and friendly and…read moreprovided a terrific repair. Highly recommend!

I found Brennan Pools by strange incident of taking wrong turn to my other destination…read more It was almost pool opening season. I talk to Terry and asked few questions about product they carry. What i found other than Sustain system is a outstanding customer service and care. Thanks a lot for such a great service and share of knowledge. I will strongly recommend everyone who cares about his pool or spa to check out and stop in at Brennan Pool.

Words can't express how overjoyed we are for having Brennan Pools revitalize our neglected pool…read more Tim and his crew were friendly, punctual and above all, professional at their work. He treated this project like it was his own house and it shows. He was always there to answer questions, gave us expert feedback and even gave us some excellent recommendations for installing concrete and electrical. Hands down Brennen Pools is the only place that we trust with any of our pool needs. Thank you for making this possible! We would also like to give a shoutout to Matt for installing the electrical and to Mike from Concrete Expressions for such an amazing job with the concrete patio!

My wife and I were trying to figure out what is the single best thing we have bought; in terms of…read moreusage, reliability, and cost, since we got married in 1994. The answer is our hot tub, so I am glad to write this review from a position of expertise. On November 3, 2012, we bought a Vista Hot Tub from Scarritt Spas and I thought it would be like an exercise bicycle...get used couple of times the first months and then everyone would gradually lose interest. The opposite has been the truth. I'll bet this tub has been used 150 days a year, every year, since it was installed, at a utility cost of pennies per day. I never thought I would use it...but it is wonderful for achy joints, sore muscles and for just rehabilitating after a hard day's work or a long bike ride. The kids use it almost every night when they are home from college or visiting. There is nothing better than hot-tubbing, with a hat on, during a snow storm. The colder the better. In the summer, the Vista has a low-power setting so the heater does not waste energy, and the kids turn the spa down to a more refreshing 85 degrees. We have had to have it serviced exactly one time, and that was when the heat pump was acting up and Scarritt came out and replaced it for free; two days after we called. In terms of maintenance; I have replaced the filters one time and I had to order a new cover after I inadvertently went all the way through it while pushing snow off. The chemicals are inexpensive; they do not even run $100.00/year. I thought I was going to have to be a chemist to keep the tub balanced but one of the greatest free services Scarritt provides is the ability to bring in a water sample and they print out a sheet of specific instructions of what to add to the tub. I don't have to do that often, it's usually a teaspoon here or a tablespoon there, but it gives me great peace of mind knowing it is well balanced. I can't wait for the grandchildren to be old enough to enjoy it, I am sure it will still be every bit as dependable at that point.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone

Best Pools in Ct. Chris and his crew are very professional…read moreand have the most experience in the business. They explained the difference between a gunite and liner installation. Goods and bad of both in New England climates. The design, construction and end resulted in the most complete back yard that our family will enjoy for years to come. Their reputation proceeded them. I will definitely recommend! Chris R and family

So here we are 4 days before July 4th. Prospect pool started work on Friday and Saturday said…read morewould be back to complete work on Monday. Guess what no show. called tt Chris said this weekend WOW. AFTER JULY 4th. This is ridiculous. Getting very tired of Prospect pools putting us off once again. At this rate we will not have a pool to enjoy all summer. The contract we signed in April gave them till end of June to complete the work. That's not happening. Sorry not sorry just so so so pissed right now

Waste of time, very bad communication, and no one seems to know any details about the services they…read moreoffer.

Update: Aqua Masters told my wife they will not open or close my pool unless I take down the…read morenegative review about the pool heater. Goodbye Aqua Masters. Went with Hunters, which has been great so far. We also tried to go through Pentair claims seeing if they would help us and they denied our claim saying the pool heater was not installed properly. Guess who did the install? Aqua Masters (Pentair authorized).

Owner contacted me, apologized for difficulties in reaching them using online and thumbtack…read morenumbers, and requested i amend the initial two star rating. We have three viable proposals from reputable companies in hand, so will not be proceding with Hot rod for our pool repair services. However, in fairness to the company owner we raise our rating to 3 stars and reiterate the rating is for ease of doing business and not lack of responsiveness nor actual work quality or timliness.

Two stars only for their initial contact. Decided to go thru Yelp on soliciting a company to…read moreservice my pool heater. They responded right away, and thought we set something up for the following week. They said they would contact me, but never followed up. Too bad, they lost my business.

I had a very similar experience as Vincent. Completely unprofessional company--dishonest and…read moreunethical. DO NOT RECOMMEND! Used them for a year. Generally okay though often sloppy--dead mouse left next to the pool that my dog rolled in, inability to find a plug that was right in plain sight (just inept) but I'm easy going and was happy enough. But when they charged me double for the month because they claimed I needed extra servicing, I questioned the bill and provided proof that I did not ask for the service and in fact the third (not forth) was required because their technician/adult son, left debris all over the pool after "cleaning" --see photo. Similarly to Vincenet, I was told I was rude and their adult son "no longer felt comfortable" servicing my pool leaving me stranded mid summer and for pool closing. Still, they did me a favor-with such unprofessional and unethical service, I no longer feel comfortable eitherI! Good riddance. I warn anyone looking for a pool cleaning company that wants to work with professionals to look elsewhere!

Leisure Pools Service has been cleaning and maintaining my in ground pool for years, ever since…read moretheir sibling company, Leisure Pools, built it. Recently, after cleaning, they have been leaving the pool cover pump hose on top of the pool cover. As a result, more and more water accumulated on top of the cover and the pump just ran 24/7 pumping water into itself. When I wrote them email to complain, they said my emails were "rude" and stopped servicing my pool. Normally, this would be strange, but the sort of thing that reasonable people can get into. But in this case, they had just commited to closing my pool for the Winter. This has left me suddenly in the lurch. Now I have to find someone new under emmergency conditions. Watch out! I had no hint that this was coming.