Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

This is a great option for getting to and from the Detroit airport. On a recent trip, we used the…read moreFlyer to go from Ann Arbor. At the time of this review, it was $15 per person. It was inexpensive (compared to Uber or taxis), clean, comfortable, and punctual. The driver was professional and friendly. The ride is comfortable and clean. The bus also has wifi and outlets for charging your phones. The pickup spot for Ann Arbor is conveniently at the transportation center downtown Ann Arbor.

We had an easy connection from Detroit IAH airport to our Michigan Flyer bus…read more Thanks AprIL for a fast, fun, easy ride. You're a great driver and big help w online site too!

Was having a great few rides until recently. Bus left me stranded at DTW. Do to an airport issue at…read morethe usual pick up spot, Michigan flyer left no information at any area to where to go (or send an employee to guide) and zero email or text to the contact information from where I purchased from my account. Cherry on top, when calling their number , just sends to a voicemail. Not any other info to help. 11pm was the last ride out. Stuck here an hour from Brighton. Very unproffesional.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

iCab has done a wonderful job for my family now for several years. My mother and dad are in their…read more80's and gave up driving about 3 years ago. iCab has set up an account with them and provided transportation for them flawlessly. The cabs are very clean and the drivers friendly and courteous. My son and daughter-in-law were married this past weekend. iCab provided a beautiful clean 24 passenger bus which transported the wedding party to and from the church. Benny the driver was wonderful! We had the bus return at the conclusion of the reception at our property to provide transportation for guests to the hotel (three trips). Again flawless service. Thank you so much iCab for your service for our Family. Mark Majeske Holt, MI

Flew into Detroit on an international flight and had a layover for a few hours. I appreciated that…read morethey offered a separate customs line for those completing the MPC app, so we didn't have to wait at all. Security after customs was also well staffed and quick. The airport itself had several food options and clean bathrooms. I also appreciated the music they were playing in our terminal, and watching the wheelchair robots transfer people between gates. Overall I'd be happy to fly through here again.

I recently had a connecting flight through Detroit Metro Airport coming back from Cancun, and the…read moreexperience was surprisingly smooth. Although there's an option to use the MDC app to speed things up, we didn't use it and still had no issues. Going through U.S. Customs & Border Protection took less than 15 minutes, even though the line initially looked long; it moved quickly and efficiently. After that, I went through TSA, and there was no wait at all. We also took the train to our gate, and the whole process was quick and easy. We had plenty of time to relax and wait for our next flight. Overall, the experience was much faster and more seamless than expected.

oh how I love the michigan flyer. But I wouldn't use them for anything else…read more I'm currently on a bus that will be about 2.5 hrs late and mind you it is my 3rd bus, because one broke down and the other was just transporting us to a working bus. From listening to complants of other customers they missed their connections due to other late buses. I'm not sure if its Indian Trails or Greyhound.. but one or the other flat sucks. Good thing Megabus will be starting service to East Lansing soon, I know who I'm giving my money to in the future... One plus though.... I'm writing this review from the free Wifi on the bus.

Last night at around 815 my daughter was waiting at the Greyhound station. No one told her that the…read morestation closed at 6 PM and she would be able to print her ticket leaving Kalamazoo for California. This was completely greyhounds fault but she tried to show the confirmation code and Information to the bus driver and older scruffy looking white gentleman with white hair and skinny bus number 0033. But he responded with maximum rudeness. He informed her that despite it being fault of greyhound it was not his problem. He couldn't have shown more disdain for the fact that a little 5 foot hundred pound girl was alone in a dark terminal and crying because she couldn't get on the bus and had no way to get back . He would not speak to me and Due to the tickets nonrefundability I have to spend another 300 to get her home and I needed to Western Union money so she could get a ride back to her aunts. Hopefully I get to meet this driver someday and show him my appreciation.

Baljeet Singh @ Hertz 289 Lucas Dr. Bldg B Detroit MI. Was a guardian angel sent to save me!!!…read more No one else wanted to help. He honored a confirmation deal I had with their counter business Dollar Rent a Car. As my flight was delayed at Charlotte NC Airport for 3 1/2 hours & the Dollar counter closes at 6pm. I never planned on something like that happening. As I didn't arrive until 7:30 pm. He really help to care of me along with, the guys outside as I awaited my sedan being brought out. A Jeep Compass had been out, and he told me no need to wait any longer take what we have. Because of these 2 guys my experience was Fabulous!! Shout out of Gratitude to them JGraham

Not sure why the low scores. My experiences have always been great. Easy in, easy out. Gold member,…read morewhich allows clear directions upon arrival on where to grab the car. I've rented from various companies at this airport and hertz is the best. Car smelled a bit like a smoker drove it but it did not bother me. And had it been an issue, i could have swapped the car on the spot. 5 Star experience. A tip. AAA membership helps get a good price. At least it did for me.

"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

Scheduled a pick up for 2:15am. They were on time with friendly service. Pricing seemed fair too…read more Would recommend again certainly over an on demand service when scheduling in advance or during peek surge pricing hrs.

I think it was Jack who I spoke to and he was very rude when we canceled a week in advance. He was…read morevery short and rude when I asked a question confirming the total amount due on the bill.

DO NOT USE THIS TAXI COMPANY…read more Confirmed 5:00am pickup for flight back to San Francisco both via email and phone. After waiting for 15 minutes, I repeatedly called only to receive an email at 5:50am: "The driver was assigned to get you. We sorry we can't reach him. I'm not sure why he canceled this trip. The dispatch is calling to find another driver but nobody is responding. We apologize for the inconvenience." No one ever came to pick me up and I was forced to take the Michigan Flyer. When I asked if I would be getting reimbursed for missing a flight that cost *hundreds of dollars*, I got the following response: "We are contacting the driver. He's responsible for this failure... he must take responsibility." Translation: No, we will not pay you back in any capacity for this costly mistake. It has been almost a week since this happened l have still not been financially compensated in any way.

Starting my new business was a stressful time. I had ZERO knowledge of how to build a professional…read morewebsite. Mark walked me through the process, created my logo and made sure to follow up with me a few weeks later to make sure everything was good to go. About to expand my services and will definitely be using mark to update my site. @Real World HR Services

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This is the best taxi service from Ann Arbor to Detroit Metro Airport that I've found in years of…read moretravel. I think some of the negative reviews are from people who are reviewing other, similarly named taxi services. Punctual. My number 1 priority for an airport taxi. Check. Reliable. Texted after I reserved by phone to confirm time and address. Included picture of driver. Check. Removed stress. Called 15 minutes prior to pickup time, as promised, to confirm appointment. Check. Clean. Very. Check. No cigarette smell in taxi. Check. Safe driving. Check. I don't see how a taxi service can do any better than that. Ann Arbor Metro is now my first choice when I travel.

I am truly bewildered by these low ratings--especially because they depict the owner in a way I…read morecannot recognize. Eddie is hardly "volatile"; I'd say the opposite. Eddie does not pick up from the DTW airport--he goes only from Ann Arbor to the airport. Those complaining about his pickup service from the airport therefore puzzle me. I'd say he is a great choice for the route he runs. I should know because I am often in the Ann Arbor area and have used him multiple times.