I scheduled a ride through Lightning Taxi to get my wheelchair-bound mother to an appointment and…read moreback when she missed the 3-day MTA scheduling window. Mom was very happy with the service - Jennifer went above and beyond. In fact, mom was so happy that I'm a little worried she might miss MTA on purpose just to hang out with Lightning again. :-) That's a pretty good problem to have.

Needed a quick ride to Bishop AP-Lyft never showed. Driver…read morewas understanding & courteous. Safe drive!

What made my bus ride with Indian trails bus service so special was the driver Ron Jones! His…read moreprofessionalism and his kind and calm demeanor were a pleasure to be around. He navigated through the heavy traffic with no problem and he frequently inquired as to the comfort of us passengers, whether we were too cool or too warm.He used clear communication throughout the trip, letting us know our next station stop and the estimated time of arrival, etc Ron went above and beyond and it was a pleasure riding with him. He also located my sleeping bag in the luggage compartment, which I have temporarily forgotten about. He loaded it in the next bus that we were taking and I really appreciated that. Thank you again for such a nice ride:)

My limited contact with this company was very positive…read more (1) My daughter was given a ticket by a different company that required her to transfer to an Indian Trails bus 35 minutes after the bus would have departed. I contacted Indian Trails, and the lady with whom I spoke very kindly provided me the route information that would allow my daughter to make the transfer and continue her journey. (2) My daughter was scheduled to make a transfer in Lansing. Her bus was late, and the bus to which she transferred waited so she (and others) could make the transfer.

Mark was a great service on time with constant communication leaving nothing to guess about…read more On time 5 Communication 5 Cleanliness 5 Safe driver 5 Mark watched our flight which was delayed and all worked out well Thanks

I needed a ride to DTW. Mark was on time, his vehicle was clean and spacious and smelled nice…read more The experience was smooth. I will use him again.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.